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• why I always get the message that I have a free membership, when I have a subscription?

  
  

  I would like to know why I always get the message that I have a free membership, and I need to improve my creative to a full, membership cloud membership even if I continued my membership in January

  Please see the suggestions here and see if they help you:

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  If if still appears under the name of first instance, after trying these suggestions, please contact our staff of support directly by following this link: contact Adobe customer service.

  For more information, please visit: FAQ: how to contact Adobe for support?

• I installed lightroom via a dvd and when I was asked to fill in the serial number I have done a few times. now, I get the message that I have to disable LR on the other pc, I don't have one... then what can I do?

  I installed lightroom via a dvd and when I was asked to fill in the serial number I have done a few times. now, I get the message that I have to disable LR on the other pc, I don't have one... then what can I do?

  You are welcome!

• I am logged in as administrator. When I try to move the files from drive c to e drive, I get the message that I have currently not authorized to access this file.

  Administrator permissions

  I am logged in as administrator.  When I try to move the files from drive c to e drive, I get the message that I currently don't have permission
  to access this file.

  As an administrator, I though I had permission.  How can I fix it?

  I've only logged on as administrator.

  Even logged on as administrator, you have not all privileges unless you raise them. This is done to prevent malware to take control of your computer when logged in as an administrator.

  What files you try to move?

• On startup, I get the messages that applications have stopped working. One of them is (2nd message) IE3SH application has stopped working. How can I fix it?

  Start-up applications to receive messages from windows that have stopped working. One of them is IE3SH application has stopped working. How can I fix it?

  Hi 9gonz9,

  Welcome to the Microsoft Answers site!

  You get this error message when you start the desktop computer?

  You can check if the complete startup items are checked in the msconfig utility.

  1. open System Configuration by clicking Start , clicking Control Panel, clicking system and security, clicking Administrative Tools, and then double-click the System Configuration.

  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  2. click the Startup tab and check if all the items are archived there.

  You can also run a bag of security for your computer and check if this solves the problem.

  http://www.Microsoft.com/Security_Essentials/

  If the problem persists, turn the computer in clean boot and check if all the background program is causing this error message. To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  The steps to perform a clean boot are given below:

  1 log on to the computer using an account with administrator rights

  2. click on start, type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.

  If you are prompted for an administrator password or for confirmation, type your password, or click on continue

  3. on the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)

  4. on the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all

  Note: Following this step lets services Microsoft continue to run. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use with existing restore points system restore utility

  Once you start the office see if you get the error message. If not then follow the divide and conquer method mentioned in the article below to know which program is causing the problem.

  For more information about the clean boot, follow the below given link:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  1. click on start, type msconfig.exe in the start search box and press ENTER.

  If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

  2. on the general tab, click the Normal startup option, and then click OK.

  3. When you are prompted to restart the computer, click on restart

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• When I try to download something, I get the message that I have permission to administrators. I, m the only one on this PC. It just started to do on this subject, own s. What's new?

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:I tried to change the administrator. I tried to change the ubc, but continue to play with good tips.

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hello

  ·         You download by using internet explore?

  ·         The user account is defined as an administrator?

  Step 1: Disable any antivirus or antispyware program that may be run and check if you are able to download.

  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

  WARNING: This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this solution to workaround but are providing this information so that you can implement this workaround at your own discretion solution. Use this workaround at your own risk.

  Step 2: If you use Internet Explorer, then optimize Internet Explorer.

  http://support.Microsoft.com/kb/936213

  Diana

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• I have the macbook pro (OS 10.6.8) and the iphone 6 s. The latest version of iTunes is 11.4. When it is connected to the MAC, I get the message that itunes must be upgraded. How to synchronize or import/export files(images/music)?  Fact is need to update

  I have the macbook pro (OS 10.6.8) and the iphone 6 s. The latest version of iTunes is 11.4. When it is connected to the MAC, I get the message that itunes must be upgraded. How to synchronize or import/export files(images/music)?  Fact is need to update itunes?

  Hi sonalnj,

  I understand that you cannot synchronize your iPhone as iTunes is requested it must be updated. I can help you with that.

  According to the technical specifications for a 6 s iPhone, you need a Mac running OS X v10.8.5 or later version with iTunes 12.3 or later. Because you are on OS X 10.6.8 your version of iTunes is up to date with this OS.

  iPhone 6 s Tech Specs
  http://www.Apple.com/iPhone-6s/specs/

  Now to fix that, you need to update your Mac OS X 10.8.5 Mountain Lion or OS X 10.11 El Capitan. If you want to go to the Mountain Lion, you can do it with the first link below. The cost will be $19.99 and a code will be delivered to you if you can download it via the Mac App Store. Once you have upgraded, be sure to make all software updates to go with him to get the latest version of iTunes.

  OS X Lion mountain
  http://www.Apple.com/shop/product/D6377Z/A/OS-x-mountain-lion

  Now the other option is to move to OS X 10.11 El Capitan, and is a free update that you can do right in the Mac App Store, if you meet the system requirements. Take a look at the following article for more details on how to do it.

  Update of OS X El Capitan
  https://support.Apple.com/en-us/HT201475

  Nice day!

• I currently have an ad - one that I use frequently on IE8 which does not work on IE9. How can I stop to get a message that I have new updates when IE9 is the only update?

  I currently have an ad - one that I use frequently on IE8 which does not work on IE9.  How can I stop to get a message that I have new updates when IE9 is the only update?

  Hi altak38,
   
  -What is the add-on which you speak?
  -Are you referring to Windows Update with Internet Explorer 9 update several times even if it has been installed?
   
  If so, follow the steps in the following article to resolve this problem.
   
  Troubleshooting Windows Update or Microsoft Update when you are repeatedly offered an update
   
  Post back with more information for the issuance of the add-on - to help you help.

• I recently downloaded a program on my computer by mistake. When you try to uninstall, I get the message that I don't have authority to remove the program

  I recently downloaded a program on my computer by mistake. When you try to uninstall, I get the message that I don't have authority to remove the program and contact the system administrator. I am the administrator and logged as such.

  See if that helps.

  How to take possession of an item in Vista. Works also under Windows 7
  http://www.howtogeek.com/HOWTO/Windows-Vista/add-take-ownership-to-Explorer-right-click-menu-in-Vista/

  And possibly:

  Revo Uninstaller
  http://www.revouninstaller.com/revo_uninstaller_free_download.html

• I just bought 14 elements Photoshop and Photoshop first 14 for Mac (I have an iMac OSX) and downloaded and received periodic publications related to them. But try to install after you type the serial number, I get the message that Adobe is not valid

  I just bought 14 elements Photoshop and Photoshop first 14 for Mac (I have an iMac OSX) and downloaded and received periodic publications related to them. But try to install it after you type the serial number, I get the message that Adobe is unable to validate the serial number. I was chatting with the support of Adobes cat, who recommended to download the two files-dog again, but with the same bad result. Can someone help me?

  (1) right click on the Finder on dock icon and select the option "Go - To Folder."
  (2) you will get a text box, type in below mentioned command and then press 'return '.

  / etc

  (3) it will open the etc folder, look for file named "hosts" and the same screenshot of office.

  (4) double click on the Hosts file, it will open it with TextEdit.

  Let me know if you see any Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?

• I bought Illustrator on my iMac and downloaded and then I get the message that my trial version has expired and I have to buy Illustrator! But I just bought! So I deleted all the files Adobe from my computer and tried to download

  (1) I've deleted all my my IMAC Adobe trial versions

  (2) I bought HAVE

  (3) I downloaded, but I get the message that my AI trial version has expired and that I should buy I

  (4) but I already bought and paid for the one application I

  (5) what should I do now?

  Sorry, I just found that I needed only to open a session with the correct Adobe account. Problem solved.

• I can't sync my phone to my computer and get the message that my phone doesn't have the latest version of Itunes. I downloaded the latest version on my mac, but what I do on my phone. I'm used to be able to synchronize the two.

  I am more able to sync my I phone on my Mac and get the message that my phone cannot be used because it requires a newer version of iTunes. He tells me to go to www.itunes.com to download the latest version of iTunes... I downloaded the latest version on my mac, but what I do on my phone? I used to be able to sync the two and now I can't even download the photos from my phone on my mac...

  iOS9 on a mobile device requires iTunes 12.3 or higher, which in turn requires a computer running OSX 10.8.5 or higher.  Update of the system only checks the updates for the current version of the system you run, but that itself can be updated.  It may or may not be possible to upgrade your computer to the system requirements. Find your computer on the web site of http://www.everymac.com model and near the bottom of the specification of the system section, he will tell what versions of the operating system, it is able to run. If you can not run a newer system, you will not be able to sync this phone to your current computer. If she can run 10.8.5 or higher, you can either buy a download for Apple OSX 10.8 Mountain Lion code online, or you can try to install the free El Capitan OSX 10.11.  El Capitan can run slower on older machines and require the additional purchase of RAM.  Making a big jump in versions of system is also more likely to affect the old software.

  At el capitan Snow Leopard, it will make my macbook is slow?  - https://discussions.apple.com/thread/7412959

  Mountain Lion 10.8 purchase link United States of America - http://www.apple.com/shop/product/D6377Z/A/os-x-mountain-lion

  Mountain Lion 10.8 purchase link U.K. - http://www.apple.com/uk/shop/product/D6377ZM/A/os-x-mountain-lion

  Course OSX Upgrade General information, including configuration required - http://www.apple.com/osx/how-to-upgrade/

• During the installation of software, I get the message that I need to have the administrator privelledges.

  I try to install of new anti viral software on my computer and I get the message that I need privelledges administrator. Can someone help me solve this problem.

  This is a forum XP if you are not running Windows XP, thanks for posting on a forum for your operating system.

  If you are running Windows XP, make sure that your account has administrator privileges:

  Start > settings > Control Panel > user accounts

  The installation user account has to be as an administrator on the computer.  However, remember to remove all applications of protection previously installed Antiviruss completely before installing new security software.  This may require uninstallation to aid software previous Publisher of the tool after using Add/Remove in your own control panel:

  http://social.answers.Microsoft.com/forums/en-us/msestart/thread/407bf6da-C05D-4546-8788-0aa4c25a1f91

  Best regards, Dave

• I downloaded and installed the new version of Firefox, but I always get the message that my browser is out of date when I check my plug-ins on your Web site. Help, please!

  I got the message to update my browser, I went on the site and download the latest version of Firefox. I update my plug-ins as well. However, I always get the message that my browser is obsolete. I uninstalled it, reinstalled, without success. Please help me. When I go to help and select about Firefox, I have that I use the latest version: 6.0.2.

  See https://support.mozilla.com/en-US/kb/new?title=Web+sites+or+add-ons+incorrectly+report+incompatible+browser

  Check general.useragent preferences on the topic: config page.
  
  You can open the topic: config page through the address bar just like you open a Web site.

  Filter: general.useragent

  If all general.useragent prefs are "BOLD" (user set) then right-click this pref and select reset.

  It would be probably due the FBSMTWB on the end of your useragent that you had added the Fast Browser Search toolbar extension.

• How can I change my photos of the PDF to JPEG? When I try to print photos from my computerl I get the message that the file is a postscript.

  O.K.   I can't print photos from my computer.   When I find a picture & click on 'print', I get the message that the image is a postscript file.  How can I change the @# $$ %% @ * thing back to where it is a jpeg image?

  Click Start > run > type CMD > Ok. Command prompt opens. On the command line type or paste each of the commands below, one at a time, pressing ENTER after each command. Restart the computer and attempt to print the photos.

  Assoc.JPEG = jpegfile

  Assoc.jpg = jpegfile

  In addition, what makes you think that file associations have been changed to PDF format? You can right click on the files in question > will the properties and the file type. It would be very strange for jpeg files have been changed to PDF format. Possible but, strange.