Get the random stop downs and error blue screen

Original title: need help with 2 problems

OS: Windows vista Home premium 64-bit

Laptop HP dv 9000

#1: random stops or blue screens, screens of plaid, split screens, etc. after its judgment, requires the restore to the restore point

#2 error 10 w /! (yellow) verified "WPD files impossible to install system volume driver" starts pilot; driver update (says it is updated)

technologically challenged both need very specific assistance/instruction; Thank you

Hello

Did you change your computer?

I suggest you to follow the steps from the links and check out.

Method 1:

How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly

http://support.Microsoft.com/kb/958233

Method 2:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

Updated a hardware driver that is not working properly

http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

Tags: Windows

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