Get "this copy of Windows is not genuine" on the laptop Dell preinstalled

When I turned on my Dell laptop this AM, I noticed a message in the lower-right corner of the start screen: "this copy of Windows is not genuine" what is happening here?  The computer was preinstalled by Dell on a new laptop computer less than a year ago...

To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the button continue, which will produce the report.
To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.
-* in your own thread *, please

Please also state the Version and edition of Windows cited on your COA sticker (if you a) in the case of your machine (or inside the battery compartment), but does NOT quote the key on the sticker!
http://www.Microsoft.com/en-us/howtotell/hardware.aspx

Tags: Windows

Similar Questions

  • Why do I get "this copy of Windows is not genuine. Build 7601, Windows 7 "? Windows was preinstalled on my computer when I bought 7 years ago.

    Why do I get "this copy of Windows is not genuine. Build 7601, Windows 7 "? Windows was preinstalled on my computer when I bought 7 years ago. This message just started yesterday.

    The label on the bottom of my laptop is worn and unreadable. I prepare some restore disks when I bought it all first.

    Also, is it safe to use with this message? I am more sensitive to the virus and malware?

    When I ran the MGADia.exe, I received the following:

    Diagnostic report (1.9.0019.0):
    -----------------------------------------
    Given WGA-->
    Validation status: invalid license
    Validation code: 50

    Code of Validation caching: 0x0
    Windows product key: *-* - 73CQT - WMF7J-3Q6C9
    Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
    Windows product ID: 00359-OEM-8992687-00010
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {41B72C8D-9D6E-4B69-95F3-C47B98DFEC93} (3)
    Admin: Yes
    TestCab: 0x0
    WGA Version: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.150715 - 0600
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Home and Student 2007-100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {41B72C8D-9D6E-4B69-95F3-C47B98DFEC93}1.9.0019.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-3695335249-1752219722-1893319484Hewlett-PackardSLIC-MPCHewlett-PackardF.1420090922000000.000000 + 000E3503D07018400F804090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-MPC100100Microsoft Office home and Student 20071252F2E9A2A000F38wJr2hKpGU8wDb57KL876WZXKYT8 = 5591357-81602-924-68635 1

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2682009
    Installation ID: 002050161536719566617756842704942491320285130926883054
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 3Q6C9
    License status: Notification
    Notification reason: 0xC004F059.
    Remaining Windows rearm count: 2
    Trust time: 08/03/2016-20:20:50

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    Beyond: PASS
    Event timestamp: 1:6:2016 08:43
    WAT Activex: registered
    WAT administration service: registered

    --> HWID data
    Current Hash HWID: NAAAAAEAAgABAAIAAAABAAAABAABAAEA6GHuySp0Ejd6f1iV4sfgC34fsPa8wADj3utGyg ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: no, table invalid SLIC
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    HPQOEM APIC-SLIC-MPC
    HPQOEM FACP SLIC-MPC
    HPQOEM HPET SLIC-MPC
    START HPQOEM SLIC-MPC
    MCFG HPQOEM SLIC-MPC
    ASF!            HPQOEM SLIC-MPC
    SLIC SLIC-MPC HPQOEM
    SSDT PmRef CpuPm

    Kay

    You must activate Windows 7 by using the product key on the COA sticker on the casing of the computer, or inside the battery compartment.

    Select Start, right-click computer, click Properties, select change product key (under Windows Activation) and enter the product key of 25 characters (from the COA sticker). Click Next to activate via the internet. Restart your computer.

    -Product key of letters and numbers-

    Do not confuse the letter B with the number 8, the letter Q and the letter O, and the letter G with the number 6.

    Not used the letters: A, E, I, O S U Z l. numbers and you not used: 0 1 to 5.

    The product source letters and figures: Stuart W J
    http://answers.Microsoft.com/en-us/profile/4b0846b4-711f-4347-A784-741660b06fb7#user-profile-tab-profile

  • "Windows 7 build 6701, this copy of Windows is not genuine" in the bottom right of your desktop.

    Hello

    charity, that I work has a laptop Acer Aspire bought new and running Windows 7 (purchase pre installed software). Recently, after several years of trouble-free operation, he began to display a message saying "Windows 7 Build 6701, this copy of Windows is not genuine" in the lower right of the office.

    This PC was purchased new with pre-installed Windows.  I'm passed through the process validation windows and, when asked if you have downloaded and run the thing legitcheck... he stuck on a blank white dialog box titled "Genuine Microsoft Software" and does nothing else.

    any ideas?

    Thank you

    Anthony

    OT:

    Windows validation

    Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
    http://go.Microsoft.com/fwlink/?LinkId=52012

  • After the reboot, I get Windows Vista build 6002 this copy of windows is not genuine, but the system... activation seems to be

    After a restart/virus scan (after the large recent Windows Update Microsoft), I see on the background one right part of my screen:

    Windows Vista (TM) Build 6002 this copy of Windows is not genuine.

    I looked at the system screen and it shows only: Windows is activated.

    I ran Microsoft Genuine Diagnostics tool, and it shows:
    Validation status: genuine
    Validation code: 0

    N/a for resolution state (probably because he thinks that the installation is correct).

    Don't know what the issue is here?  Does anyone know a fix for this?  I would rather have not shut down the system after 30 days of work!
    Thank you!

    According to the report that you have posted, you should not see a non-genuine problem - the report is clean.

    If you are indeed to see a non-genuine notification, then is that from time to time, or is this all the time?

    If it is present only from time to time, you have a race condition - and those can be a nightmare to solve, because they disappear as soon as you look at :) They are often caused by antivirus programs in conflict with other programs running

    If it is there all the time, then try the following.

    Vista license store is perhaps damaged or its data can be ruined somehow. Please try the steps below to re-create the store with the correct data.

    (1) open an Internet browser window.
    (2) type: %windir%\system32 in the browser's address bar.
    (3) find the CMD.exe file
    (4) make a right click on CMD.exe and select "Run as Administrator"
    (5) type: net stop slsvc (it may ask you if you're sure, select Yes)
    (6) type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    (7) type: Rename tokens.bar tokens.dat
    (8) type: cd %windir%\system32
    (9) type: net start slsvc
    (10) type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
    (11) restart your computer twice.
    (12) you may need to enter you product key and activate it.

  • "Windows 7 Build 7601 this copy of Windows is not genuine" and the slow boot after malware removal

    HP Pavilion dm4 my daughter recently started to take about 10-15 minutes to start, tell me that he had become infected by something questionable. It is currently running Windows 7 Home Premium SP1, with AVG free anti-virus.

    When we noticed the problem first, AVG has been disabled (probably by malware), and I could not turn it back on. He would not run a scan at all. I have scanned it with Norton Power Eraser and their free bootable scanner, nor identified any problems. I ran Malwarebytes in safe mode, and it found several files associated with Yontoo, which he deleted. I ran ccleaner, including the registry cleaner. At this time, AVG was returned to service, so I ran a full scan with it. AVG found several files associated with OpenCandy, which he deleted. A scan later Malwarebytes came clean.

    For now, the system seems to work fine, EXCEPT: there are still a huge amount of time to start - several minutes between each step. And now, the desktop appear intermittently a message which reads: "Windows 7 Build 7601 this copy of Windows is not genuine".

    I found a lot of discussion online about this error message, but it seems that each of them (which I reviewed) has a different twist to what I feel.

    Any suggestions for next steps? Thanks in advance.

    Marty

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 0
    Code of Validation caching online: 0x0
    Windows product key: *-* - 73CQT - WMF7J-3Q6C9
    Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
    Windows product ID: 00359-OEM-8992687-00010
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {321485FF-2C7F-4DDA-9124-0D4D28670BB4} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.140303 - 2144
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Home and Student 2007-100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {321485FF-2C7F-4DDA-9124-0D4D28670BB4}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-325666077-4022567897-4061562596Hewlett-PackardHP Pavilion dm4 Notebook PCHewlett-PackardF.0320100402000000.000000 + 000308A3407018400FC04090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-MPC10010012dV plus q6DdvhcKikFOSx4zqfTXcqyQ 42F7D29929DA716Microsoft Office home and Student 2007 81602-907-9420346-681571

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7600.0000-1242010
    Installation ID: 013924405414857934386442430671098625394201997583852710
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 3Q6C9
    License status: licensed
    Remaining Windows rearm count: 2
    Trust time: 16/09/2014-18:10:14

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: n/a
    Beyond: 0 x 0000000000000000
    Event time stamp: n/a
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

    --> HWID data
    Current HWID hash: KgAAAAEAAQABAAEAAAABAAAAAQABAAEA6GEEOpAwSrwc9bTnDrV8XFxd

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    HPQOEM APIC-SLIC-MPC
    FACP HP SLIC-MPC
    HPQOEM HPET SLIC-MPC
    START HPQOEM SLIC-MPC
    MCFG HPQOEM SLIC-MPC
    ASF!   HPQOEM SLIC-MPC
    SLIC SLIC-MPC HPQOEM
    SSDT TrmRef PtidDevc
    SSDT TrmRef PtidDevc
    SSDT TrmRef PtidDevc
    SSDT TrmRef PtidDevc
    ASPT HPQOEM SLIC-MPC
    SSDT TrmRef PtidDevc

    Marty

    To recover the files please see paragraph 7.4 in the link here:
    http://www.gerryscomputertips.co.UK/win7tips1.htm

    Alternatively, you can run chkdsk from the other computer hard disk.

    When you have recovered your data files you can restore settings.

    Another option could be to download a copy of windows, to burn a copy on DVD and try a repair installation. The sticker COSTS on the computer applies to OEM Windows Home Premium? -What is the 25-character readable product key?

  • This copy of windows is not genuine after the replacement hard drive and recovery system

    I was running factory installed windows 7 Home premium in my laptop hp pavilion dv6 6119tx. Due to hard drive crash I replaced with new HARD drive.  Previously, I did system image backup using easeus todo backup and recovery softeware. After system recovery with the same software, this massage flasehes "this copy of windows is not genuine". I tried to enter the key of product at the back of the laptop but it says invalid.
    I ran diagnstic windows validation tool. him as a result is below.

    Diagnostic report (1.9.0019.0):
    -----------------------------------------
    Given WGA-->
    Validation status: invalid license
    Validation code: 50

    Code of Validation caching: 0xc004c4ab
    Windows product key: *-* - 73CQT - WMF7J-3Q6C9
    Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
    Windows product ID: 00359-OEM-8992687-00010
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {CA180260-1211-48DB-834C-4805A4594053} (1)
    Admin: Yes
    TestCab: 0x0
    WGA Version: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Home Premium
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.111118 - 2330
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Enterprise 2007 - 100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {CA180260-1211-48DB-834C-4805A4594053}1.9.0019.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-1883088055-1570218021-1659234768Hewlett-PackardHP Pavilion dv6 Notebook PCHewlett-PackardF.1B20111005000000.000000 + 0002BFD3F07018400FE40090409India Standard Time(GMT+05:30)03DELL QA09 100100Microsoft Office Enterprise 2007126DF6616C522F5867l28mQpHyGN4/v7tLnJzLV + ZnKQ = 89388-707-5082974-6591914

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-16393-7601.0000-0552012
    Installation ID: 010735456091822376148725581093255175938323439855115461
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 3Q6C9
    License status: Notification
    Reason for the notification: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 1
    Trust time: 10/07/2012 10:49:07

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4AB
    Beyond: PASS
    Event timestamp: 10:7:2012 10:46
    WAT Activex: registered
    WAT administration service: registered

    --> HWID data
    Current HWID of Hash: OAAAAAEAAQABAAIAAAAGAAAAAgABAAEA6GGaTIaqGKMieFCbUkhwn9QjphiojRKp0gzcQQzDLnM =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    HP APIC INSYDE
    HPQOEM FACP SLIC-MPC
    HPET HP INSYDE
    START HP INSYDE
    MCFG HP INSYDE
    ASF!            HP INSYDE
    QA09 DELL SLIC
    SSDT HP INSYDE
    ASPT HP INSYDE
    SSDT HP INSYDE
    SSDT HP INSYDE
    SSDT HP INSYDE
    SSDT HP INSYDE
    SSDT HP INSYDE

    Help, please

    Code of Validation caching: 0xc004c4ab


    Windows has detected the presence of a feat of activation as evidenced by the presence of a table of slic of Dell on a HP computer.
    You need to install windows genuine.
  • Hi, after installing an update February 24, I now have a message saying: "this copy of windows is not genuine, even thoguh, it came preinstalled on a laptop expensive high-end. Help, please

    This y cop of windows is not genuine message on the desktop, even thought it is authentic

    Please visit http://www.microsoft.com/genuine/ and click on the button to validate Windows or validate Office, and then restart your computer.

    If you were not able to validate, follow these steps:

    1. Download this diagnostic tool, save it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062

    -Online Windows XP: double-click the executable file to run the tool.

    -Online Vista & Win7: right-click on the executable and select run as administrator to run the tool.

    2. after running the tool, click on the Windows or Office as appropriate and then click on copy (to the Clipboard).

    NB: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.

    3 start a new thread in the appropriate forum of Microsoft Genuine Advantage and paste the results of the WGA or OGA data diagnostic in a detailed post tool: http://social.microsoft.com/Forums/en-US/category/genuine

    4 Troubleshooting specialist will analyze the data and recommend an appropriate solution.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • all of a sudden I'm getting "this copy of Windows is not genuine" had this copy of Vista for years

    I did no change that I know, I didn't run Windows updates, but all of a sudden, I get the black background on the desktop.  I tried a system restore, but he said "he has failed."  I keep getting guests to activate my copy of Windows.   My PC is 6 years old, so I have no idea how to activate it.  What can I do?  I have Norton Antivirus, made available by the service provider Comcast.

    Any suggestions

    Your installation is a forgery - the installed key is a Hewlett-Packard computer, while yours is a motherboard ASUS retail.

    The motherboard does not the SLIC table in BIOS to activate a key of ASUS.

    Where she acquired this machine?

    Is there a COA sticker on the case? -If Yes, for which version and edition of Windows is valid? If this isn't the case, you have the package licnese Windows of retail, including disks and the case and the key?

    It is unusual for one such facility last this long without discovery - you have recently made the machine for service or had a friend to do some work on it?

  • Recently, I changed my motherboard now, today, I get "this copy of windows is not genuine" that I have to buy a new windows to fix this?

    so jve had this new mob for nearly a month and today I received the message, to solve this problem, I have to buy a new windows 7, copy is authentic as the hard disk using a store bought pc im, im not exactly rich just go and buy a new windows at the moment as im still in school.

    Thanks in advance

    you have two problems:

    1. you use an Acer OEM SLP key on a motherboard retail. that does not work.
    2. your license is OEM and cannot be transferred to a new motherboard.  (the only exception is specified replacement manufacturers had to make defection)
    If you have a certificate of authenticity windows 7 you can try to change the product key of your COA and activate by phone. There is a chance that they will be activate it for you.
    OEM SLP: This key comes pre-installed in Windows, when it comes to the factory. This key is designed to work with the special instructions isn't on the hardware of this manufacturer. Then, when Windows was installed using the OEM SLP (in factory) Windows 7 key leans on the motherboard and he sees special instructions and activates
  • How can I fix "Build 7601 - this copy of Windows is not genuine" on the W7 Machine?

    There seems to be several answers to this question in the forum.  I have a W7 (Samsung) machine that I bought 3 years ago, and he has run with no problems until recently, when I get the above message (and safe mode? screen) when I boot.  Windows is the version provided with the machine, and I am convinced that it is authentic.

    So, what is the easiest way to fix this, please?

    Thank you.

    You must activate Windows 7 by using the product key on the COA sticker on the casing of the computer, or inside the battery compartment.

    Select Start, right-click computer, click Properties, select change product key (under Windows Activation) and enter the product key of 25 characters (from the COA sticker). Click Next to activate via the internet. Restart your computer.

    -Product key of letters and numbers-

    Do not confuse the letter B with the number 8, the letter Q and the letter O, and the letter G with the number 6.

    Not used the letters: A, E, I, O S U Z l. numbers and you not used: 0 1 to 5.

    The product source letters and figures: Stuart W J
    http://answers.Microsoft.com/en-us/profile/4b0846b4-711f-4347-A784-741660b06fb7#user-profile-tab-profile

  • Windows 7 build 7601 this copy of windows is not genuine in the lower right corner. Why

    I renewed my version of windows 7 on top of my old version on the same hard drive, I still have an old windows folder in my documents on the system properties it says change prod key but when I type my prod key in it stil does not say what authentic copy continues it worked before prrfectally and this is the first time ive it help please

    Have you tried to restart by phone?

    How to activate Windows 7 manually (activate by phone)
     
    1) click Start and in the search for box type: slui.exe 4
     
    (2) press the ENTER"" key.
     
    (3) select your "country" in the list.
     
    (4) choose the option "activate phone".
     
    (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
     
    (6) explain your problem clearly to the support person.
     
    http://support.Microsoft.com/kb/950929/en-us

  • " this copy of windows is not genuine " after the installation of the new recovery disc

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->
    Validation status: invalid license
    Validation code: 50
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - 4JJQP - TP64Y-RPFFV
    Windows product key hash: W7I5PeTN2iJuvTTU9QmIXc6iQqY =
    Windows product ID: 89578-OEM-7332157-00043
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {D9559129-2985-42F6-A830-62DDD467AFEC} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed by: Microsoft
    Product name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.101014 - 0432
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a
    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002
    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002
    OGA data-->
    Office status: 102
    2007 Microsoft Office system - 100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default browser: C:\Users\Russeleigh\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed
    Analysis of file data-->
    Other data-->
    Office details: {D9559129-2985-42F6-A830-62DDD467AFEC}1.9.0027.06.0.6001.2.00010300.1.0.003x 32*-*-*-*-RPFFV89578-OEM-7332157-000432S-1-5-21-3641082574-829653576-3879850242ASUSTeK Computer Inc.
    .        F8Vr                 American Megatrends Inc.. 208 20080903000000.000000 + 000B2323507018400F834090409Pacific Standard Time(GMT-08:00)03102100Microsoft Office system 20071219  
    Content Spsys.log: 0 x 80070002
    License data-->
    The software licensing service version: 6.0.6001.18000
    Name: Windows Vista, HomePremium edition
    Description: operating system Windows - Vista, channel OEM_SLP
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500043-02-1033-6001.0000-2292012
    Installation ID: 089602758405673885589440849960988892764885220006341075
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial product key: RPFFV
    License status: Notification
    Reason for the notification: 0xC004F057.
    Windows Activation Technologies-->
    N/A
    --> HWID data
    Current HWID of Hash: MgAAAAEABAABAAEAAQABAAAAAQABAAEAJJR2RAKbXGPeVEw66Hi4a7qB8vQa7JoGRso =
    Activation 1.0 data OEM-->
    N/A
    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC 090308 APIC1055
    FACP 090308 FACP1055
    DBGP 090308 DBGP1055
    HPET 090308 OEMHPET
    START 090308 BOOT1055
    MCFG 090308 OEMMCFG
    090308 OEMX1055 OEMX
    CO-SUBMISSION 090308 OEMECDT
    090308 OEMB1055 LASRYVITRAGE
    090308 OEMATKG ATKG
    SSDT PmRef CpuPm

    In this case, try your local activation center in this list...

    https://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx

  • "This copy of Windows is not genuine".

    My family has owned this office for six years now. It runs Windows Vista Home Premium, Service Pack 2, and it was recorded and works fine until this morning.

    Today, I was invited with a dialog box to activate Windows, and my desktop background has been replaced by a black screen with "Windows Vista (TM) / Build 6002 / this copy of Windows is not genuine" in the lower right corner. All my system restore points are missing.

    The computer seems to work very well, but the warning indicates that the operating system should be registered 'today', so I don't know what will happen otherwise.

    When I clicked to activate my copy of Windows, a guest said that the activation key is not valid for registration and provides a link to 'contact the Hewlett-Packard Company to fix this', so here I am.

    There are many results of this online version, but they all seem to suggest reinstalling Windows from the drive and store all our data elsewhere (we do have one large enough to handle this drive), or using a system restore point (which, let us remember, disappeared).

    I would like to know what my options are. Thank you.

    JJokerDude, welcome to the forum.

    It is a problem best solved by Customer Service of Microsoft.  They have all the information they need to know that your copy of Vista is valid.  They helped me several times with similar situations.

    As an Overclocker, I installed and uninstalled Windows many times.  Microsoft will only allow us to activate our copies online a limited number of times.  It must be so, call them to get activated.

    Please, click on "Thumbs Up +" if I helped you and click "Accept as Solution" If your problem is resolved.

  • After removing a problem, a note on my desk says "this copy of Windows is not genuine".

    Original title: Re: Edition Vista Home premium

    Performed a scan; eliminated a problem.  Now have a note on the office that "this copy of Windows is not genuine" Vista provided with Dell computer.  That is what it is?

    Looks like it has damaged something. Check if Avast has quarantined everything that you can restore.

    You'd probably get the best advice from Avast directly:

    http://www.avast.com/en-us/support

  • "Windows 7 Build 7601 this copy of Windows is not genuine". Really? Why now after 1 1/2 years?

    Yesterday a notice appeared on the lower right of my saying (black screen) desktop "Windows 7 Build 7601 this copy of Windows is not genuine." The computer is a Dell XPS1702x I bought the 29/08/2011 and never had a problem before. I have two drives to Windows 7 Ultimate and Office 2010 Professional Plus, that are installed on the system. I have read other threads and will display the results of the diagnostic MGA. The computer seems to operate normally, other than the appearance of the desktop. Thank you.

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 50
    Code of Validation caching online: 0xc004c4a2
    Windows product key: *-* - QTKDC - 9JP9R-7YQ4W
    Windows product key hash: LAa5VzOauhifbpkarThaNnoxIHE =
    Windows product ID: 00426-068-4219667-86449
    Windows product ID type: 5
    Windows license type: retail
    The Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {E5A1FFBC-D2C9-4557-BA42-B2E0669F584D} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Ultimate
    Architecture: 0 x 00000009
    Build lab: 7601.win7sp1_gdr.120830 - 0333
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {E5A1FFBC-D2C9-4557-BA42-B2E0669F584D}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-7YQ4W00426-068-4219667-864495S-1-5-21-4293924323-3853597980-1831477738Dell Inc.         Dell XPS L702X systemDell Inc.         1820120618000000.000000 + 000EC9E3D07018400FE04090409Time(GMT-05:00) Standard is03DELL QA09 109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Ultimate edition
    Description: operating system Windows - Windows (r) 7, retail channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-068-421966-00-1033-7601.0000-2442011
    Installation ID: 008665674842846195738000375140722936785755011313905813
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 7YQ4W
    License status: Notification
    Reason for the notification: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Time to trust: 24/01/2013 07:59:54

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    Beyond: 0 x 0000000000000000
    Event timestamp: 1:23:2013 16:52
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
    Output beyond bitmask:

    --> HWID data
    Aware of Hash HWID: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAln1W4vQ2TmMiVNAr9pa + 9oRerDiUMS5z

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20001
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC DELL QA09
    FACP DELL QA09
    HPET DELL QA09
    MCFG DELL QA09
    QA09 DELL SLIC
    SSDT DELL PtidDevc
    ASF!            REFERENCE DELL QA09
    SSDT DELL PtidDevc
    SSDT DELL PtidDevc
    SSDT DELL PtidDevc
    UEFI DELL QA09
    UEFI DELL QA09
    UEFI DELL QA09

    ignore the error message. the report will still be copy and paste.

    Activation and Validation issues more look the same on the surface, but can have many different causes and bugs. This is why we ask a diagnostic report and it is also why we are asking that you create your own thread for your question (in other words, do not post your question in another thread).

    It is simply too complicated to try to resolve the multiple problems in the same thread.

    How to post in your own thread

    http://answers.Microsoft.com/en-us/page/FAQ#faqGettingAnswers5

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