Get "this copy of Windows is not genuine" on the laptop Dell preinstalled
When I turned on my Dell laptop this AM, I noticed a message in the lower-right corner of the start screen: "this copy of Windows is not genuine" what is happening here? The computer was preinstalled by Dell on a new laptop computer less than a year ago...
To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the button continue, which will produce the report.
To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response.
-* in your own thread *, please
Please also state the Version and edition of Windows cited on your COA sticker (if you a) in the case of your machine (or inside the battery compartment), but does NOT quote the key on the sticker!
http://www.Microsoft.com/en-us/howtotell/hardware.aspx
Tags: Windows
Similar Questions
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Why do I get "this copy of Windows is not genuine. Build 7601, Windows 7 "? Windows was preinstalled on my computer when I bought 7 years ago. This message just started yesterday.
The label on the bottom of my laptop is worn and unreadable. I prepare some restore disks when I bought it all first.
Also, is it safe to use with this message? I am more sensitive to the virus and malware?
When I ran the MGADia.exe, I received the following:
Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: invalid license
Validation code: 50Code of Validation caching: 0x0
Windows product key: *-* - 73CQT - WMF7J-3Q6C9
Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
Windows product ID: 00359-OEM-8992687-00010
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {41B72C8D-9D6E-4B69-95F3-C47B98DFEC93} (3)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.150715 - 0600
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Home and Student 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{41B72C8D-9D6E-4B69-95F3-C47B98DFEC93} 1.9.0019.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-3Q6C9 00359-OEM-8992687-00010 2 S-1-5-21-3695335249-1752219722-1893319484 Hewlett-Packard SLIC-MPC Hewlett-Packard F.14 20090922000000.000000 + 000E3503D07018400F8 0409 0409 Eastern Standard Time(GMT-05:00) 0 3 HPQOEM SLIC-MPC 100 100 Microsoft Office home and Student 2007 12 52F2E9A2A000F38 wJr2hKpGU8wDb57KL876WZXKYT8 = 5591357-81602-924-68635 1 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2682009
Installation ID: 002050161536719566617756842704942491320285130926883054
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 3Q6C9
License status: Notification
Notification reason: 0xC004F059.
Remaining Windows rearm count: 2
Trust time: 08/03/2016-20:20:50Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: PASS
Event timestamp: 1:6:2016 08:43
WAT Activex: registered
WAT administration service: registered--> HWID data
Current Hash HWID: NAAAAAEAAgABAAIAAAABAAAABAABAAEA6GHuySp0Ejd6f1iV4sfgC34fsPa8wADj3utGyg ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: no, table invalid SLIC
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-MPC
HPQOEM FACP SLIC-MPC
HPQOEM HPET SLIC-MPC
START HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
ASF! HPQOEM SLIC-MPC
SLIC SLIC-MPC HPQOEM
SSDT PmRef CpuPmKay
You must activate Windows 7 by using the product key on the COA sticker on the casing of the computer, or inside the battery compartment.
Select Start, right-click computer, click Properties, select change product key (under Windows Activation) and enter the product key of 25 characters (from the COA sticker). Click Next to activate via the internet. Restart your computer.
-Product key of letters and numbers-
Do not confuse the letter B with the number 8, the letter Q and the letter O, and the letter G with the number 6.
Not used the letters: A, E, I, O S U Z l. numbers and you not used: 0 1 to 5.
The product source letters and figures: Stuart W J
http://answers.Microsoft.com/en-us/profile/4b0846b4-711f-4347-A784-741660b06fb7#user-profile-tab-profile -
Hello
charity, that I work has a laptop Acer Aspire bought new and running Windows 7 (purchase pre installed software). Recently, after several years of trouble-free operation, he began to display a message saying "Windows 7 Build 6701, this copy of Windows is not genuine" in the lower right of the office.
This PC was purchased new with pre-installed Windows. I'm passed through the process validation windows and, when asked if you have downloaded and run the thing legitcheck... he stuck on a blank white dialog box titled "Genuine Microsoft Software" and does nothing else.
any ideas?
Thank you
Anthony
OT:
Windows validation
Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012 -
After a restart/virus scan (after the large recent Windows Update Microsoft), I see on the background one right part of my screen:
Windows Vista (TM) Build 6002 this copy of Windows is not genuine.
I looked at the system screen and it shows only: Windows is activated.
I ran Microsoft Genuine Diagnostics tool, and it shows:
Validation status: genuine
Validation code: 0N/a for resolution state (probably because he thinks that the installation is correct).
Don't know what the issue is here? Does anyone know a fix for this? I would rather have not shut down the system after 30 days of work!
Thank you!According to the report that you have posted, you should not see a non-genuine problem - the report is clean.
If you are indeed to see a non-genuine notification, then is that from time to time, or is this all the time?
If it is present only from time to time, you have a race condition - and those can be a nightmare to solve, because they disappear as soon as you look at :) They are often caused by antivirus programs in conflict with other programs running
If it is there all the time, then try the following.
Vista license store is perhaps damaged or its data can be ruined somehow. Please try the steps below to re-create the store with the correct data.
(1) open an Internet browser window.
(2) type: %windir%\system32 in the browser's address bar.
(3) find the CMD.exe file
(4) make a right click on CMD.exe and select "Run as Administrator"
(5) type: net stop slsvc (it may ask you if you're sure, select Yes)
(6) type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
(7) type: Rename tokens.bar tokens.dat
(8) type: cd %windir%\system32
(9) type: net start slsvc
(10) type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
(11) restart your computer twice.
(12) you may need to enter you product key and activate it. -
"Windows 7 Build 7601 this copy of Windows is not genuine" and the slow boot after malware removal
HP Pavilion dm4 my daughter recently started to take about 10-15 minutes to start, tell me that he had become infected by something questionable. It is currently running Windows 7 Home Premium SP1, with AVG free anti-virus.
When we noticed the problem first, AVG has been disabled (probably by malware), and I could not turn it back on. He would not run a scan at all. I have scanned it with Norton Power Eraser and their free bootable scanner, nor identified any problems. I ran Malwarebytes in safe mode, and it found several files associated with Yontoo, which he deleted. I ran ccleaner, including the registry cleaner. At this time, AVG was returned to service, so I ran a full scan with it. AVG found several files associated with OpenCandy, which he deleted. A scan later Malwarebytes came clean.
For now, the system seems to work fine, EXCEPT: there are still a huge amount of time to start - several minutes between each step. And now, the desktop appear intermittently a message which reads: "Windows 7 Build 7601 this copy of Windows is not genuine".
I found a lot of discussion online about this error message, but it seems that each of them (which I reviewed) has a different twist to what I feel.
Any suggestions for next steps? Thanks in advance.
Marty
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Code of Validation caching online: 0x0
Windows product key: *-* - 73CQT - WMF7J-3Q6C9
Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
Windows product ID: 00359-OEM-8992687-00010
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {321485FF-2C7F-4DDA-9124-0D4D28670BB4} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Home and Student 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{321485FF-2C7F-4DDA-9124-0D4D28670BB4} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-3Q6C9 00359-OEM-8992687-00010 2 S-1-5-21-325666077-4022567897-4061562596 Hewlett-Packard HP Pavilion dm4 Notebook PC Hewlett-Packard F.03 20100402000000.000000 + 000308A3407018400FC 0409 0409 Eastern Standard Time(GMT-05:00) 0 3 HPQOEM SLIC-MPC 100 100 12 dV plus q6DdvhcKikFOSx4zqfTXcqyQ 42F7D29929DA716 Microsoft Office home and Student 2007 81602-907-9420346-681571 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-1242010
Installation ID: 013924405414857934386442430671098625394201997583852710
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 3Q6C9
License status: licensed
Remaining Windows rearm count: 2
Trust time: 16/09/2014-18:10:14Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current HWID hash: KgAAAAEAAQABAAEAAAABAAAAAQABAAEA6GEEOpAwSrwc9bTnDrV8XFxdActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-MPC
FACP HP SLIC-MPC
HPQOEM HPET SLIC-MPC
START HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
ASF! HPQOEM SLIC-MPC
SLIC SLIC-MPC HPQOEM
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
ASPT HPQOEM SLIC-MPC
SSDT TrmRef PtidDevcMarty
To recover the files please see paragraph 7.4 in the link here:
http://www.gerryscomputertips.co.UK/win7tips1.htmAlternatively, you can run chkdsk from the other computer hard disk.
When you have recovered your data files you can restore settings.
Another option could be to download a copy of windows, to burn a copy on DVD and try a repair installation. The sticker COSTS on the computer applies to OEM Windows Home Premium? -What is the 25-character readable product key?
-
This copy of windows is not genuine after the replacement hard drive and recovery system
I was running factory installed windows 7 Home premium in my laptop hp pavilion dv6 6119tx. Due to hard drive crash I replaced with new HARD drive. Previously, I did system image backup using easeus todo backup and recovery softeware. After system recovery with the same software, this massage flasehes "this copy of windows is not genuine". I tried to enter the key of product at the back of the laptop but it says invalid.
I ran diagnstic windows validation tool. him as a result is below.Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: invalid license
Validation code: 50Code of Validation caching: 0xc004c4ab
Windows product key: *-* - 73CQT - WMF7J-3Q6C9
Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
Windows product ID: 00359-OEM-8992687-00010
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {CA180260-1211-48DB-834C-4805A4594053} (1)
Admin: Yes
TestCab: 0x0
WGA Version: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.111118 - 2330
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Enterprise 2007 - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{CA180260-1211-48DB-834C-4805A4594053} 1.9.0019.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-3Q6C9 00359-OEM-8992687-00010 2 S-1-5-21-1883088055-1570218021-1659234768 Hewlett-Packard HP Pavilion dv6 Notebook PC Hewlett-Packard F.1B 20111005000000.000000 + 0002BFD3F07018400FE 4009 0409 India Standard Time(GMT+05:30) 0 3 DELL QA09 100 100 Microsoft Office Enterprise 2007 12 6DF6616C522F586 7l28mQpHyGN4/v7tLnJzLV + ZnKQ = 89388-707-5082974-65919 14 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-16393-7601.0000-0552012
Installation ID: 010735456091822376148725581093255175938323439855115461
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 3Q6C9
License status: Notification
Reason for the notification: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 1
Trust time: 10/07/2012 10:49:07Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4AB
Beyond: PASS
Event timestamp: 10:7:2012 10:46
WAT Activex: registered
WAT administration service: registered--> HWID data
Current HWID of Hash: OAAAAAEAAQABAAIAAAAGAAAAAgABAAEA6GGaTIaqGKMieFCbUkhwn9QjphiojRKp0gzcQQzDLnM =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HP APIC INSYDE
HPQOEM FACP SLIC-MPC
HPET HP INSYDE
START HP INSYDE
MCFG HP INSYDE
ASF! HP INSYDE
QA09 DELL SLIC
SSDT HP INSYDE
ASPT HP INSYDE
SSDT HP INSYDE
SSDT HP INSYDE
SSDT HP INSYDE
SSDT HP INSYDE
SSDT HP INSYDEHelp, please
Code of Validation caching: 0xc004c4ab
Windows has detected the presence of a feat of activation as evidenced by the presence of a table of slic of Dell on a HP computer.You need to install windows genuine. -
This y cop of windows is not genuine message on the desktop, even thought it is authentic
Please visit http://www.microsoft.com/genuine/ and click on the button to validate Windows or validate Office, and then restart your computer.
If you were not able to validate, follow these steps:
1. Download this diagnostic tool, save it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062
-Online Windows XP: double-click the executable file to run the tool.
-Online Vista & Win7: right-click on the executable and select run as administrator to run the tool.
2. after running the tool, click on the Windows or Office as appropriate and then click on copy (to the Clipboard).
NB: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.
3 start a new thread in the appropriate forum of Microsoft Genuine Advantage and paste the results of the WGA or OGA data diagnostic in a detailed post tool: http://social.microsoft.com/Forums/en-US/category/genuine
4 Troubleshooting specialist will analyze the data and recommend an appropriate solution.
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
-
all of a sudden I'm getting "this copy of Windows is not genuine" had this copy of Vista for years
I did no change that I know, I didn't run Windows updates, but all of a sudden, I get the black background on the desktop. I tried a system restore, but he said "he has failed." I keep getting guests to activate my copy of Windows. My PC is 6 years old, so I have no idea how to activate it. What can I do? I have Norton Antivirus, made available by the service provider Comcast.
Any suggestionsYour installation is a forgery - the installed key is a Hewlett-Packard computer, while yours is a motherboard ASUS retail.
The motherboard does not the SLIC table in BIOS to activate a key of ASUS.
Where she acquired this machine?
Is there a COA sticker on the case? -If Yes, for which version and edition of Windows is valid? If this isn't the case, you have the package licnese Windows of retail, including disks and the case and the key?
It is unusual for one such facility last this long without discovery - you have recently made the machine for service or had a friend to do some work on it?
-
so jve had this new mob for nearly a month and today I received the message, to solve this problem, I have to buy a new windows 7, copy is authentic as the hard disk using a store bought pc im, im not exactly rich just go and buy a new windows at the moment as im still in school.
Thanks in advanceyou have two problems:
1. you use an Acer OEM SLP key on a motherboard retail. that does not work.2. your license is OEM and cannot be transferred to a new motherboard. (the only exception is specified replacement manufacturers had to make defection)If you have a certificate of authenticity windows 7 you can try to change the product key of your COA and activate by phone. There is a chance that they will be activate it for you.OEM SLP: This key comes pre-installed in Windows, when it comes to the factory. This key is designed to work with the special instructions isn't on the hardware of this manufacturer. Then, when Windows was installed using the OEM SLP (in factory) Windows 7 key leans on the motherboard and he sees special instructions and activates -
How can I fix "Build 7601 - this copy of Windows is not genuine" on the W7 Machine?
There seems to be several answers to this question in the forum. I have a W7 (Samsung) machine that I bought 3 years ago, and he has run with no problems until recently, when I get the above message (and safe mode? screen) when I boot. Windows is the version provided with the machine, and I am convinced that it is authentic.
So, what is the easiest way to fix this, please?
Thank you.
You must activate Windows 7 by using the product key on the COA sticker on the casing of the computer, or inside the battery compartment.
Select Start, right-click computer, click Properties, select change product key (under Windows Activation) and enter the product key of 25 characters (from the COA sticker). Click Next to activate via the internet. Restart your computer.
-Product key of letters and numbers-
Do not confuse the letter B with the number 8, the letter Q and the letter O, and the letter G with the number 6.
Not used the letters: A, E, I, O S U Z l. numbers and you not used: 0 1 to 5.
The product source letters and figures: Stuart W J
http://answers.Microsoft.com/en-us/profile/4b0846b4-711f-4347-A784-741660b06fb7#user-profile-tab-profile -
Windows 7 build 7601 this copy of windows is not genuine in the lower right corner. Why
I renewed my version of windows 7 on top of my old version on the same hard drive, I still have an old windows folder in my documents on the system properties it says change prod key but when I type my prod key in it stil does not say what authentic copy continues it worked before prrfectally and this is the first time ive it help please
Have you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us -
Diagnostic report (1.9.0027.0):-----------------------------------------Validation of Windows data-->Validation status: invalid licenseValidation code: 50Validation caching Code online: n/a, hr = 0xc004f012Windows product key: *-* - 4JJQP - TP64Y-RPFFVWindows product key hash: W7I5PeTN2iJuvTTU9QmIXc6iQqY =Windows product ID: 89578-OEM-7332157-00043Windows product ID type: 2Windows license Type: OEM SLPThe Windows OS version: 6.0.6001.2.00010300.1.0.003ID: {D9559129-2985-42F6-A830-62DDD467AFEC} (3)Admin: YesTestCab: 0x0LegitcheckControl ActiveX: Registered, 1.9.42.0Signed by: MicrosoftProduct name: Windows Vista (TM) Home PremiumArchitecture: 0x00000000Build lab: 6001.vistasp1_gdr.101014 - 0432TTS error:Validation of diagnosis:Resolution state: n/aGiven Vista WgaER-->ThreatID (s): n/a, hr = 0 x 80070002Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->Cached result: n/a, hr = 0 x 80070002File: No.Version: N/a, hr = 0 x 80070002WgaTray.exe signed by: n/a, hr = 0 x 80070002WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->Cached result: n/a, hr = 0 x 80070002Version: N/a, hr = 0 x 80070002OGAExec.exe signed by: n/a, hr = 0 x 80070002OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->Office status: 1022007 Microsoft Office system - 100 authenticOGA Version: N/a, 0 x 80070002Signed by: n/a, hr = 0 x 80070002Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057Data browser-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)Default browser: C:\Users\Russeleigh\AppData\Local\Google\Chrome\Application\chrome.exeDownload signed ActiveX controls: fastDownload unsigned ActiveX controls: disabledRun ActiveX controls and plug-ins: allowedInitialize and script ActiveX controls not marked as safe: disabledAllow the Internet Explorer Webbrowser control scripts: disabledActive scripting: allowedRecognized ActiveX controls safe for scripting: allowedAnalysis of file data-->Other data-->Office details:.
{D9559129-2985-42F6-A830-62DDD467AFEC} 1.9.0027.0 6.0.6001.2.00010300.1.0.003 x 32 *-*-*-*-RPFFV 89578-OEM-7332157-00043 2 S-1-5-21-3641082574-829653576-3879850242 ASUSTeK Computer Inc. F8Vr American Megatrends Inc.. 208 20080903000000.000000 + 000B2323507018400F8 3409 0409 Pacific Standard Time(GMT-08:00) 0 3 102 100 Microsoft Office system 2007 12 19 Content Spsys.log: 0 x 80070002License data-->The software licensing service version: 6.0.6001.18000Name: Windows Vista, HomePremium editionDescription: operating system Windows - Vista, channel OEM_SLPActivation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895fID of the application: 55c92734-d682-4d71-983e-d6ec3f16059fExtended PID: 89578-00146-321-500043-02-1033-6001.0000-2292012Installation ID: 089602758405673885589440849960988892764885220006341075Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475Partial product key: RPFFVLicense status: NotificationReason for the notification: 0xC004F057.Windows Activation Technologies-->N/A--> HWID dataCurrent HWID of Hash: MgAAAAEABAABAAEAAQABAAAAAQABAAEAJJR2RAKbXGPeVEw66Hi4a7qB8vQa7JoGRso =Activation 1.0 data OEM-->N/AActivation 2.0 data OEM-->BIOS valid for OA 2.0: Yes, but no SLIC tableWindows marker version: N/AOEMID and OEMTableID consistent: n/aBIOS information:ACPI Table name OEMID value OEMTableID valueAPIC 090308 APIC1055FACP 090308 FACP1055DBGP 090308 DBGP1055HPET 090308 OEMHPETSTART 090308 BOOT1055MCFG 090308 OEMMCFG090308 OEMX1055 OEMXCO-SUBMISSION 090308 OEMECDT090308 OEMB1055 LASRYVITRAGE090308 OEMATKG ATKGSSDT PmRef CpuPmIn this case, try your local activation center in this list...
https://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
-
"This copy of Windows is not genuine".
My family has owned this office for six years now. It runs Windows Vista Home Premium, Service Pack 2, and it was recorded and works fine until this morning.
Today, I was invited with a dialog box to activate Windows, and my desktop background has been replaced by a black screen with "Windows Vista (TM) / Build 6002 / this copy of Windows is not genuine" in the lower right corner. All my system restore points are missing.
The computer seems to work very well, but the warning indicates that the operating system should be registered 'today', so I don't know what will happen otherwise.
When I clicked to activate my copy of Windows, a guest said that the activation key is not valid for registration and provides a link to 'contact the Hewlett-Packard Company to fix this', so here I am.
There are many results of this online version, but they all seem to suggest reinstalling Windows from the drive and store all our data elsewhere (we do have one large enough to handle this drive), or using a system restore point (which, let us remember, disappeared).
I would like to know what my options are. Thank you.
JJokerDude, welcome to the forum.
It is a problem best solved by Customer Service of Microsoft. They have all the information they need to know that your copy of Vista is valid. They helped me several times with similar situations.
As an Overclocker, I installed and uninstalled Windows many times. Microsoft will only allow us to activate our copies online a limited number of times. It must be so, call them to get activated.
Please, click on "Thumbs Up +" if I helped you and click "Accept as Solution" If your problem is resolved.
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After removing a problem, a note on my desk says "this copy of Windows is not genuine".
Original title: Re: Edition Vista Home premium
Performed a scan; eliminated a problem. Now have a note on the office that "this copy of Windows is not genuine" Vista provided with Dell computer. That is what it is?
Looks like it has damaged something. Check if Avast has quarantined everything that you can restore.
You'd probably get the best advice from Avast directly:
-
Yesterday a notice appeared on the lower right of my saying (black screen) desktop "Windows 7 Build 7601 this copy of Windows is not genuine." The computer is a Dell XPS1702x I bought the 29/08/2011 and never had a problem before. I have two drives to Windows 7 Ultimate and Office 2010 Professional Plus, that are installed on the system. I have read other threads and will display the results of the diagnostic MGA. The computer seems to operate normally, other than the appearance of the desktop. Thank you.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Code of Validation caching online: 0xc004c4a2
Windows product key: *-* - QTKDC - 9JP9R-7YQ4W
Windows product key hash: LAa5VzOauhifbpkarThaNnoxIHE =
Windows product ID: 00426-068-4219667-86449
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E5A1FFBC-D2C9-4557-BA42-B2E0669F584D} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Ultimate
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.120830 - 0333
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{E5A1FFBC-D2C9-4557-BA42-B2E0669F584D} 1.9.0027.0 6.1.7601.2.00010100.1.0.001 x 64 *-*-*-*-7YQ4W 00426-068-4219667-86449 5 S-1-5-21-4293924323-3853597980-1831477738 Dell Inc. Dell XPS L702X system Dell Inc. 18 20120618000000.000000 + 000EC9E3D07018400FE 0409 0409 Time(GMT-05:00) Standard is 0 3 DELL QA09 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Ultimate edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-421966-00-1033-7601.0000-2442011
Installation ID: 008665674842846195738000375140722936785755011313905813
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 7YQ4W
License status: Notification
Reason for the notification: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Time to trust: 24/01/2013 07:59:54Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
Beyond: 0 x 0000000000000000
Event timestamp: 1:23:2013 16:52
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Aware of Hash HWID: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAln1W4vQ2TmMiVNAr9pa + 9oRerDiUMS5zActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC DELL QA09
FACP DELL QA09
HPET DELL QA09
MCFG DELL QA09
QA09 DELL SLIC
SSDT DELL PtidDevc
ASF! REFERENCE DELL QA09
SSDT DELL PtidDevc
SSDT DELL PtidDevc
SSDT DELL PtidDevc
UEFI DELL QA09
UEFI DELL QA09
UEFI DELL QA09ignore the error message. the report will still be copy and paste.
Activation and Validation issues more look the same on the surface, but can have many different causes and bugs. This is why we ask a diagnostic report and it is also why we are asking that you create your own thread for your question (in other words, do not post your question in another thread).
It is simply too complicated to try to resolve the multiple problems in the same thread.
How to post in your own thread
http://answers.Microsoft.com/en-us/page/FAQ#faqGettingAnswers5
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