GoldenGirl, you said, "something outside of the limited warranty Sony does not require a charge"

I showed you where I was covered by warranty that Sony extended for the number of optical block until 31/08/10-31/08/12...

I also accepted the first offer from Sony 40 "Bravie.

Now that the truth is out, why did you stop reponding to me?

Joanne

Mommyjosie,

I often read this group discussion, but never felt obliged to join so far.  I watched you say the same thing again and again, providing dates and promises and show your total frustration with the way Sony has not handled your concerns.

I also bought a KDF... He had the same problem with optical block, and my position of television has been replaced by Sony in 2012.

I know that they have extended their warranty on this unit.  I can't believe how badly GOLDEN GIRL, (which I have lost all respect for) treats you.

Of course, Sony officials are unaware their first offer, which accepted you it, and trying to force money out of you with a reduced supply.

GoldenGirl, you treat, once good customer of Sony, who showed faith in Sony products and guarantees

without the respect of a response because she corrected you.

Personally, I would like to see mommyjosie finally get TV Sony Exchange program that she was promised 4 years ago... How much more if she must suffer for the purchase of a Sony (defective) and guarantee (Worthless)?

It seems that you are enjoying his stress and making him go without justice!  What an abuse of power.  You are here to help the consumer to deal not with ignore - lie!

I would like to see Justice here, so that there can be peace...   Fr. Tanner

Tags: Customer Relations

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