Gray cloud and window creation is empty
My icon creative cloud in the menu bar is grayed out and when I click on the window is empty window is empty. I see that I have an alert to download 2 updates - but when I click on this icon in the bar of memory the updater tries to start and then quit. I guess that these problems are related. Then
1 - How do I return creative cloud? _ I have tried to re - install - made no difference
2. the issue of the related update is
Thanks for help
Ned
Hi Ned,.
I think you are referring to the white empty window of CC desktop application.
Please refer to the threads below where this issue has been addressed:
Creative cloud is empty window why?
New application Cloud Creative unusable: it is empty!
Re: Empty opening creative cloud app
Kind regards
Sheena
Tags: Adobe
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Issues of creative cloud and Windows 8.1
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Just an update to my previous post - I solved the problem.
It has proved to be a problem of Windows 8.1 user account. Do not know why it happens, however, I managed to make it work by creating a new Admin account and creative opening Cloud from there... It worked well for me, I installed all my packages.
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Refer to the blank white screen. Sign in | Creative cloud Packer
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I reinstalled creative cloud and Dw after having a problem with Windows 10 and I restored it to windows 7, but they do not work after restarting my computer. It's as if they are not installed. I worked through all the steps without result troubleshooting. Everyone experienced similar?
Hi Trickstar777,
Please follow the steps below:
- Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
- Disable the firewall on your machine.
- Turn off the firewall of the security program installed on the computer Internet. (Norton 360 - disable the following in it: Surf safely, firewall, browser protection, download intelligence)
These changes are temporary you can restore these changes back to normal once your creative cloud application is in place and functioning *.
(1) uninstall Creative Cloud Desktop Manager:
Using creative cloud | Uninstall the creative cloud desktop application
(2) delete following folders: (if you do not see any folder skip this step)
C:\Program Files (x 86) \Common Files\Adobe\OOBE
C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager
C:\Program Files (x 86) \Adobe\Creative Cloud files
C:\Users\
\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is folder hidden please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista) \Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD
3 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.
Download Adobe Creative cloud apps | Free trial of Adobe CC
Let us know if that helps.
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When you work for a company that controls the software installed on your computer, it is important to know if IT supports is necessary to install and apply the updates when updates are available.
It is important to know this information before you buy.
Thank you for your support.
~ Paul Miller
admin command is required for installation or any changes made to the software from your computer.
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Office CC lists the applications as "up to date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
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I click on creative cloud and empty its just white
I do not see my downloads or if they re still download their whereabouts. I just downloaded creative cloud. tried to download the free trial version of photoshop and illustrator, but nothing is coming when I click on the cloud on my top bar. When I click the tests in the catalog it says download then nothing happens. I never get to a Setup screen please help.
Please check the solution:
- New application Cloud Creative unusable: it is empty!
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Concerning
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I recently bought creative cloud, and after a few updates and downloads, my desk right icon now produces an empty rectangle if clicked. How to bring back my list?
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My Abobe photoshop 4.0 is not compatible with my Windows 7 a mild wear. It was, but for some reason any won't work now. I thought it was time to try a new version of photoshop and some sort finished with a cloud, and apparently will have to pay for access to Photoshop elements, which is everything I wanted in the first place. Is there a way I can get out of this oblogation to $120.00 and go to Staples and buy Photoshop elements 14?
You may have to wait until Monday because of the long holiday weekend in the United States
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
-or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp
> finished with a cloud and apparently will have to pay to access Photoshop elements
I don't know what you bought, but Photoshop Elements only not part of the cloud
Also, to install or run version 4 with Win7, did you do a RIGHT click on the program and select a compatibility mode from the option list?
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Hi, I've alerted to creative cloud for windows. I bought a mac, so I would like to cancel the one for windows and Mac. "Subscriber." Any idea? I looked everywhere on adobe, but I can't find. Thanks a lot for your help!
There is no need to cancel one for Windows since CC subscriptions are not platform specific. Your subscription allows you to use it on Windows and Mac computers, so just install Mac on Mac files.
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
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The creative cloud is compatible with mac and windows from the same download?
Because at the time there was a different version for each apple mac or windows systems. And I can't seem to find this information on the Web site.
Creative cloud installation is different for mac and windows machine. You can Download Adobe Creative Cloud apps | CC free trial Adobe from there.
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in Acrobat 8 Standard advanced editing tool is grayed out in Windows 7 and Windows 10 but works with the same pdf file in Windows XP Professional. Why?
Perhaps because Acrobat 8 is not compatible with Windows 7 or 10.
Friday, October 9, 2015 at 22:11, thosdelaney [email protected]>
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When buying creative cloud, can be used on Mac and Windows with one account?
If I purchase the creative cloud package, I could make it work on Mac and Windows with my account?
Hi,
CC Adobe license can be activated on 2 machines using the same Adobe ID.
Reference: licenses and terms of use | Adobe
Kind regards
Sheena
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