Issues of creative cloud and Windows 8.1

Similar Questions

• I reinstalled creative cloud and Dw after having a problem with Windows 10, but they do not work after restarting my computer. It's as if they are not installed

  I reinstalled creative cloud and Dw after having a problem with Windows 10 and I restored it to windows 7, but they do not work after restarting my computer. It's as if they are not installed.  I worked through all the steps without result troubleshooting.  Everyone experienced similar?

  Hi Trickstar777,

  Please follow the steps below:

  • Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
  • Disable the firewall on your machine.
  • Turn off the firewall of the security program installed on the computer Internet. (Norton 360 - disable the following in it: Surf safely, firewall, browser protection, download intelligence)

  These changes are temporary you can restore these changes back to normal once your creative cloud application is in place and functioning *.

  (1) uninstall Creative Cloud Desktop Manager:

  Using creative cloud | Uninstall the creative cloud desktop application

  (2) delete following folders: (if you do not see any folder skip this step)

  C:\Program Files (x 86) \Common Files\Adobe\OOBE

  C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

  C:\Program Files (x 86) \Adobe\Creative Cloud files

  C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is folder hidden please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  \Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD

  3 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Let us know if that helps.

• Hi, I've alerted to creative cloud for windows. I bought a mac, so I would like to cancel the one for windows and Mac. "Subscriber." Any idea? I looked everywhere on adobe, but I can't find. Thanks a lot for your help!

  Hi, I've alerted to creative cloud for windows. I bought a mac, so I would like to cancel the one for windows and Mac. "Subscriber." Any idea? I looked everywhere on adobe, but I can't find. Thanks a lot for your help!

  There is no need to cancel one for Windows since CC subscriptions are not platform specific.  Your subscription allows you to use it on Windows and Mac computers, so just install Mac on Mac files.

  Download/install the desktop application, connect and install applications subscription.

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

• Hi all! I would like to know, if I buy a subscription to Creative Cloud for Windows PC, then I buy a Mac, can I just switch my subscription and so to download the MAC version, without having to subscribe with another subscri

  Hi all! I would like to know, if I buy a subscription to Creative Cloud for Windows PC, then I buy a Mac computer, can I just switch my subscription and then download the version for MAC, without having to subscribe to another subscription?

  Hello

  Altogether.

  CC Adobe license can be activated on 2 machines using the same Adobe ID.

  It may be Windows or Mac as Adobe CC is platform independent.

  Kind regards

  Sheena

• I have already installed creative cloud and illustrator (trial) but when I turn on the computer and restart windows, it fails with error code 16 and need me to remove the program, and reinstall.

  I have already installed creative cloud and illustrator (trial) but when I turn on the computer and restart windows, it fails with error code 16 and need me to remove the program, and reinstall.

  Need help.

  Hello

  Please see the link below.

  Configuration error. CC, CS

  Hope this will help you.

  Kind regards

  Hervé Khare

• Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» PLEASE DOWNLOAD A

  Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» Please DOWNLOAD ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. "then I tried to download the Advisor to support that to find it is no longer available. Accept payment until this problem is solved we know how to solve this problem?

  first of all uninstall cc on your computer.

  Run the vacuum cleaner by, http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer and reinstall the cc, Download Adobe Creative Cloud apps desktop application | CC free trial Adobe

  If that translates into the same initialization error:

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• How can I go to photoshop elements/premiere on windows 7 creative cloud and lightroom on a new mac?

  How can I go to photoshop elements/premiere on windows 7 creative cloud and lightroom on a new mac?

  You buy a subscription and installation

  Cloud Plans https://creative.adobe.com/plans

  -Special photography Plan includes Photoshop & Lightroom and Bridge & Mobile Lightroom

  - Https://helpx.adobe.com/lightroom/kb/unable-launch-lightroom-55.html problem

  -Lightroom Version 6 http://www.lightroomqueen.com/lightroom-cc6-myths-confusion/

  -Special photography Plan includes 2 gigabytes of storage cloud (not the 20Gig of the comprehensive plan)

  -http://helpx.adobe.com/creative-cloud/faq/mobileapps.html

  -http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html

  - and conditions for subscription http://www.adobe.com/misc/subscription_terms.html

  -What is in the set of Cloud http://www.adobe.com/creativecloud/catalog/desktop.html

  -http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html

  http://www.Adobe.com/products/creativecloud/FAQ.html

  http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall

  http://forums.Adobe.com/community/download_install_setup/creative_cloud_faq

  What is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  To start https://helpx.adobe.com/creative-cloud.html the Cloud

  -Installation, update or uninstall and launching after installation

• Creative cloud updated Windows - error 81 - Checked and no other program running - 8.1 64-bit installation - help please

  I try to update creative cloud and am getting an error 81 - Installer already running.

  I checked that no other installer is running (or the application of the CC)

  The operating system is Windows 8.1

  Any suggestions as to what I can try?

  Mike

  Open the Task Manager, click more details .

  Close all the Adobe of the tasks as AAMupdater, declaring AAMupdater, demon Adobe Crash of the related task manager.

  Please also look for a process named creative cloud, CoreSync, Armsvc, Acrotray, Windows Installer... etc so far please complete the process.

  Then try updating creative cloud.

• When people ask me to update creative cloud and click on 'Install now', I get the message "trying to connect to server...". "but nothing happens. (Windows 7)

  When people ask me to update creative cloud and click on 'Install now', I get the message "trying to connect to server...". "but nothing happens. (Windows 7)

  Hello Hans,.

  You can uninstall Creative Cloud Desktop app and then reinstall it using the link: Download Adobe Creative Cloud apps | CC free trial Adobe .

  Let us know if it works or not.

  Thank you

  Yann Arora

• Creative Cloud for Windows 7 computers

  I work for a small company that plans to buy a contract year of the creative cloud for 2 computers to Windows 7. How will I know if/when there will be updates of my creative cloud that Windows 7 is unable to support - making us suddenly unable to use our programs?

  Hi Brazen7,

  Windows 7 is in fact still widely used, despite Windows 8 (.1) and 10. I don't think that Adobe would cancel
  support in the next three years or more. (That's just my opinion, however, so please do not take my words)
  as 49(6)(a) issued)

  Kind regards
  Maurice

• Creative cloud app window: "First is updated", but I can't open it from anywhere in the computer

  Hola I have download first pro problems. In the creative cloud application window it said first is "up-to-date", but I can't open it in my computer (Mac) from anywhere. So I just ran the Adobe Creative cloud cleaning tool and cleaned all adobe related to my computer and then I left the cleaner but now I don't know what to do. Please help me.

  Hi CoralMorales,

  Welcome to the Adobe Forums.

  Please refer to the article if the application displays always up to date.

  http://helpx.Adobe.com/creative-cloud/KB/AAM-lists-removed-apps-date.h tml

  If you still face any issues please use the direct link below

  http://prodesigntools.com/Adobe-CC-direct-download-links.html

  Please be sure to complete the section very important before you click on the download link.

  Thank you

• Creative cloud increases Windows 10 stopping time

  HI HI. I am a student and a TA for an intro to Film class. Although I'm not currently a Subscriber I like to keep creative cloud and Premier Pro on my system, just in case people needed the latest version. (School tends to be 1 or 2 steps behind several times.)

  I recently upgraded to 10 Windows and reinstalled just yesterday. On stop last night and the test again this morning, stop with background cloud Creative services on GREATLY increased stopped in time. (Upwards of like 30 seconds to 3 minutes). Tests by closing them manually before closing the system down it closed within the normal period. Is there a way to prevent ALL of these services to run until I opened the creative cloud or Premier Pro?

  I don't want to stop the increase time every day something i can use once every 6 months. (Normally I just use a school system since I can't afford to sign up.) : O

  How to control the Windows startup (Win10, do not know earlier)

  1 right click on the Windows button down left

  2 - Select the Task Manager

  2B, you may need to select the Task Manager option to see the Startup tab

  3 - Select the Startup tab

  4 - disable Adobe services that you do not want to run

  -there including, but not limited to...

  -Adobe Creative Cloud

  -Start adobe Updater utility

• My Creative Cloud Apps window does not give me an option to install the previous versions

  Don't know why but my Creative Cloud Apps window gives me an option to install the previous versions. Any ideas? I just recently installed creative cloud and I'm connected with my Adobe ID on Windows 7 Professional.

  No where help or support information said that previous versions are only available if you are currently subscribed to the current version.

• Why I have to reinstall creative cloud and Illustrator everytime I restart my PC? -Error 16

  I need creative Cloud for United, so before you buy it I use to the top of my 30 day trial. So far what I downloaded is creative cloud and Illustrator and every day I turn on the PC, go to launch Illustrator, and an error occurs. Every time he tells me I equal to 1. You need to reinstall Illustrator or 2. I have to download another creative cloud software. Today, I got the error 16 and was told to contact support. It's extremely frustrating because I have some chores to do on Illustrator and I have to learn this software as soon as POSSIBLE, but I spend about an hour fixing it everytime I go to use it. The tab bar, he calls a "Configuration Error".

  ALSO:
  Uninstall creative cloud also DOES NOT WORK. It will not uninstall (program is removed, but the files remain and I can't reinstall it)

  
  Tasks (if necessary) PC

  10 Windows Home premium | 64 bit | 8 GB of RAM. Dual graphics cards or any.

  Hi Rhys % 20Dyson,

  Please visit the links to solve the problem and prevent it from happening again below:

  In Adobe Creative Suite or Adobe Creative Cloud configuration error

  Error 16 prevents me from working completely

  Re: Error in persistent Configuration 16

  Let us know if that helps.

• I have a subscription to creative cloud and I have problems to install Pack of Preset Portochrome

  I have a subscription to creative cloud and I just bought a Pack of Preset Portochrome. I have problems to unzip the zxp. I saw on the Web page that CS6 users must use the CS6 extensions Manager to install add-ons and NOT the extensions Manager, but I can't find the CS6 Extension Manager to download. Could someone help me? I thank very you much in advance!

  @

  Hi Julio,.

  Please see the link below under the heading where to find instructions.

  https://creative.Adobe.com/addons/products/14411#.VssfP5N96gR

  You just install active sync & Creative Cloud Desktop installed.

  It will synchronize the file & instructions are as below:

  The pre-selection documents are in your downloads folder local on the C drive in ZIP file.

  1. unzip archive ZIP preset on your hard drive.

  2 copy the predefined folder (Portochrome) to your Lightroom "Develop Presets" folder:

  MAC OSX: \Library\Application Support\Adobe / Lightroom\Develop Presets

  WINDOWS XP: C:\Documents and Settings Application Data Adobe Lightroom\Develop Presets

  VISTA & WINDOWS 7-10: \AppData\Roaming\Adobe\Lightroom\Develop Presets

  3. restart Lightroom. You can find your presets on the presets in the mode Panel develop. You are ready to use!

  Thank you

  Florian