Green screen on my zip clip

My new Clip Zip has a white screen bright green and no I push the button does not change this. I've turned off and powered in MSC mode, but it's the same thing. Can I make before returning the device?

You can try to reset or update/re-applying the firmware manually, but I don't stretch much hope. If it is brand new, I return it. You paid for a new working device. Didn't get what you paid for. Shouldn't have to 'fix' a new unit.

Tags: SanDisk Sansa

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    http://mp3support.SanDisk.com/downloads/UM/clipzip-UM.PDF

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    http://www.SanDisk.com/about-SanDisk/contact-us?utm_source=contactus&utm_medium=hyperlink&utm_campaign=HomePageTracking

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