Green screen with Toshiba Satellite C75D-A

Hi Alicia, don't mean to raise an old issue of 2 months, but what described you exactly Word for Word is EXACTLY the problem I have in Windows 8. Exactly. I can't right click videos to disable "hardware acceleration" either. Using software rendering instead of the GPU also tends to not work. I had this problem about 3 months after the purchase of laptop. Which is a Toshiba so its different than yours. Updated all drivers (which is a pain on Toshiba) and have tried everything. Don't be fooled by quick fixes, generally restart, waiting and what not he will restore the videos but they always back to green screens.

The ONLY thing that did a temporary fix, and even if it didn't work 100%, maybe like 75% is go to advanced options in IE and hit the "reset" button, then restart my computer. Unfortunately, I have to go and redo all my settings, which is a pain, but which sometimes fix it.

The videos that this is the case, unfortunately, are all types of video, not just adobe. YouTube videos, video advertising on the side of web pages even. I'm still trying to find a solution to this for 8 months. The only satisfaction I get, is that videos inexplicably start working again after a day. If you can't find a permanent solution, I'd love to hear it.

The real problem is that your graphics drivers are buggy.  Disable hardware acceleration allows you to work around the problem, but we are doing all of this treatment on the main CPU, which means you use more resources system and power to do the job.

If you run Windows Update automatically, you can check just for graphics driver updates periodically and toggle this setting to see if the problem goes away.  You can also notify Toshiba, as an increase in the volume of requests for information helps to learn more about the problems in the field and to give priority to these kinds of patches.

Tags: Flash Player

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