H8-1214 graphics card upgrade problem

I have Pavilion h8-1214 and problems for the upgrade of the GPU.  I first tried an EVGA 750-ti, who could start on the HP splash screen, and then go no black and go further.  After a bios update and communicating with EVGA, said that the card would not work just not in this model and it was a known issue with EVGA.  I have since bought a MSI radeon r9 270 x and this map does not work either.  My computer turns on, everything seems to work, but nothing will happen on the screen.

My question is this: I'm going to be able to use a newer GPU model in this machine, or should I look at something a little less powerful?  If the latter, any suggestions?

Alrin, welcome to the forum.

Most recent most of video cards requires UEFI firmware in the motherboard instead of the standard BIOS.  HP didn't start to fully use UEFI firmware until mid-October 2012.

EVGA cards before the GTX 650 should work with your computer.

Graphics card XFX with n beginning with '0' serial don't require UEFI firmware.  After 2013 these beginning of series # 1 to 8 need.

MSI could not give me that information.  They have simply said that if the customer has a problem to call them to the 1-626-271-1004.  My suggestion is, if you find a card MSI, you want to buy, call them first.  They should be able to help you.

My advice is to call the Technical Support from the manufacturer before buying any video card.

Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

Tags: HP Desktops

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