HA_DRS test fails at the instant the test run

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  2. after reinstallation of McAfee Security Center to step #3 patch triple, manually & repeatedly updated McAfee Security Center until you get one invite "no updates more".

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  4. OPTIONAL STEP: Open IE8 (only) to http://support.microsoft.com/kb/971058 & run the difficulty by DEFAULT inside and modes and AGGRESSIVE. [1]

  5 restart and test by launching a manual check of updates & see if KB2183461 now installs. See...

  How will I know if my computer is up to date?
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  ~~~~~~~~~~~~~~~~~~~~~~~~
  [1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not list the updates installed in Add/Remove Programs (Windows XP) or updates installed (Vista & Win7).

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Windows Update fails with the error 'WindowsUpdate_0000057E '.

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  When you try to download an ActiveX control, install an update to Windows or to a Windows component, install a service pack for Windows or to a Windows component, or install a Microsoft or third-party software, you may experience one or more of the following symptoms:

  • You may receive the following error message when you try to install a program or update:
    Digital signature not found
    The Microsoft digital signature affirms that software has been tested with Windows and that the software has not been changed since then, it has been tested.
    The software you are about to install does not contain a Microsoft digital signature. There is therefore no guarantee that this software works correctly with Windows.
    Package name
    If you want to search for Microsoft digitally software signed, refer to the Windows Update Web site at http://windowsupdate.microsoft.com to see if one is available.
    Do you want to continue the installation?

    If you click Details, you receive the following message is displayed:

    Microsoft Windows
    The signature on the software package you want to install is not valid. The package is not signed correctly.

    After you click OK in the first error message dialog box, you may receive a message that States that the installation was successful, or you may receive the following error message:

    Name of the Update Package
    The cryptographic operation failed due to a local security option setting.
  • When you try to install an update or to install a service pack, you may receive an error message that is similar to one of the following:
    • Name of the Update Package
  
  The Setup program could not verify the integrity of the file Update.inf. Make sure the cryptographic service is running on this computer.
• Failed to install catalog files.
• The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP. (Tell me why this testing is important).

  This software will not be installed. Contact your system administrator.

• The software you are installing has not passed Windows Logo testing to verify its compatibility with this version of Windows. (Tell me why this testing is important).
• When you try to install a service pack Windows XP, you may receive an error message similar to the following:
  Service Pack 1 Setup could not verify the integrity of the file. Make sure the cryptographic service is running on this computer
• When you try to install Microsoft Data Access Components (MDAC) 2.8, you may receive an error message similar to the following:
  «"" "INF. cause installation failure: the timestamp signature and/or certificate could not be verified or is incorrect.»»»"
• The %WINDIR%\System32\CatRoot2\Edb.log may reach 20 megabytes (MB) even though the file is typically less than 1 MB.
• When you try to install a package from the Windows Update Web site or the Microsoft Update Web site, you may receive a message that is similar to the following:
  The software has not passed Windows logo testing and will not be installed.
• When you examine the file % systemroot%\Windowsupdate.log, you should see an entry for one of the following errors:
  • 0 x 80096001
  • 0 x 80096005
  • 0 x 80096010
  • 0x800B0001
  • 0x800B0003
  • 0x800B0004
  • 0x800B0109
  • 0x8007F0DA
  • 0x8007f01e
• When you use Microsoft windows update on a Windows XP-based computer, the update process may fail and you may receive an error message "0x8007f007". This can happen regardless of what type of update you select.

The Svcpack.log file may contain entries that are similar to the following:

937.406: GetCatVersion: failed to retrieve version information from C:\WINDOWS\system32 \CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.scw.cat with error 0 x 57 937.437: GetCatVersion: failed to retrieve the version information of C:\WINDOWS\Tmp.0.scw.cat with error 0 x 80092004 940.344: InstallSingleCatalogFile: failure failed for Tmp.0.scw.cat; error = 0xfffffbfe. 940.344: DoInstallation failed failed: STR_CATALOG_INSTALL_FAILED 955.125: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine, 0 error value x 2 955.125: DoInstallation: has no cancellation of registration of spuninst.exe for recovery. 962.656: cancel registration of uninstall-> Windows Server 2003 Service Pack, 0 962.656: impossible to install catalog files. 1448.406: message displayed to the user: cannot install catalog files. 1448.406: user Input: OK 1448.406: Update.exe extended error code = 0xf01e 1448.406: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
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CAUSE

This problem may occur if one or more of the following conditions are met: Log...
This problem may occur if one or more of the following conditions are met:
• Log file or database corruption exists in the folder % Systemroot%\System32\Catroot2.
• Cryptographic services is set to disabled.
• Other Windows files are corrupted or missing.
• The timestamp signature or the certificate cannot be verified, or is incorrect.
• The hidden attribute is set to the folder %windir%, or one of its subfolders.
• No unsigned installation behavior group policy setting (Windows 2000 only) is set to do not allow installation or warn, but allow installationor the policy of binary value is not set to 0 in the following registry key:
  The HKEY_LOCAL_MACHINE\Software\Microsoft\Non-Driver signing
• The group policy enable trusted publisher lockdown setting is turned on, and you do not have the appropriate certificate in your trusted publishers certificate store. This group policy setting is under User Configuration, under Windows settings, Internet Explorer Maintenance, under Security, under Authenticode settings in the Group Policy MMC snap-in.
• You install Internet Explorer 6 SP1 and the update of security 823559 (MS03-023) is installed. For more information about this issue, click on the number below to view the article in the Microsoft Knowledge Base:
  828031 (http://support.microsoft.com/kb/828031/) error "the software you are installing has not passed Windows Logo testing...". "message when you try to install Internet Explorer 6 Service Pack 1
• The software distribution folder is corrupted.
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RESOLUTION

To resolve this problem, use the following methods. Once you perform the operations...
To resolve this problem, use the following methods. After completing the steps in each method, check to see if the issue is resolved before you go to the next method. If the problem is resolved by any method, you do not have to use other methods.

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Method 1: Rename the Edb.log file rename the Edb.log file, and then try again to install the program. To rename the Edb.log file, follow these steps:

1. Click Start, click run, type cmd in the Open box, and then OK.

   Note On a Windows Vista-based computer, click Start, type cmd in the box to search for text and right click on cmd.exe, and then click run as administrator.

2. At the command prompt, type the following command and press ENTER:
   Ren %systemroot%\system32\catroot2\Edb.log *.tst

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Method 2: Set the Services of cryptography on AutoSet to automatic Cryptographic Services and then try again to install the program. To set the cryptographic on AutoServices, follow these steps:

1. Start the Administrative Tools utility in control Panel.
2. Double-click Services.
3. Click Cryptographic Services, and then click Properties.
4. Click Automatic for Startup type, and then click Start.

Note Windows 2000 does not list Cryptographic Services in the SERVICES Administration utility.

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Method 3: Rename the folder Catroot2 rename the Catroot2 (Windows XP and Windows Server 2003 only) folder and then try to install the program again.

Note Skip this method if the operating system is Windows 2000.

To rename the Catroot2 folder, follow these steps:

1. Click Start, click run, type cmd, and then click OK.
2. At the command prompt, type the following commands and press ENTER after each line:
   net stop cryptsvc
   Ren %systemroot%\System32\Catroot2 oldcatroot2
   net start cryptsvc
   output
3. Remove all tmp*.cat to the following folder:
   % systemroot%\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}

   If any of the files that begin with tmp exist in this folder, do not remove any other files. Files .cat in this folder are necessary for installing hotfixes and service packs.

Important Do not rename the folder C:\windows\system32\catroot. The Catroot2 folder is automatically recreated by Windows, but the C:\windows\system32\catroot folder is not recreated if is renamed the folder C:\windows\system32\catroot.

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Method 4: Reregister DLL files that are associated with Cryptographic Services for files .dll registry that are associated with Cryptographic Services, follow these steps:

1. Click Start, click run, type cmd in the Open box, and then OK.

   Note On a Windows Vista-based computer, click Start, type cmd in the Search box and right-click on cmd.exe, and then click run as administrator.

2. At the command prompt, type the following commands and press ENTER after each command:
   regsvr32 /u softpub.dll
   regsvr32 /u wintrust.dll
   regsvr32 /u initpki.dll
   regsvr32 /u dssenh.dll
   regsvr32 /u rsaenh.dll
   regsvr32 /u gpkcsp.dll
   regsvr32 /u sccbase.dll
   regsvr32 /u slbcsp.dll
   regsvr32 /u mssip32.dll
   regsvr32 /u cryptdlg.dll
   output

   Note If you are prompted, click OK .

   Note Microsoft Windows 2000 does not include the Sccbase.dll file. If you are running a version of Windows 2000, omit the Sccbase.dll file.

3. Restart your computer.
4. Click Start, click run, type cmd in the Open box, and then click OK.
5. At the command prompt, type the following commands and press ENTER after each command:
   regsvr32 softpub.dll
   regsvr32 wintrust.dll
   regsvr32 initpki.dll
   regsvr32 dssenh.dll
   regsvr32 rsaenh.dll
   regsvr32 gpkcsp.dll
   regsvr32 sccbase.dll
   regsvr32 slbcsp.dll
   regsvr32 mssip32.dll
   regsvr32 cryptdlg.dll
   output

   Note If you are prompted, click OK .

   Note Microsoft Windows 2000 does not include the Sccbase.dll file. If you are running a version of Windows 2000, omit the Sccbase.dll file.

6. Restart the computer.
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Method 5: Remove the hidden %windir%\System32 and its subfolders attribute

1. Click Start, click run, type cmd in the Open box, and then OK.

   Note On a Windows Vista-based computer, click Start, type cmd in the Search box and right-click on cmd.exe, and then click run as administrator.

2. At the command prompt, type the following commands, pressing ENTER after each line:
   attrib s h % windir %
   attrib s h %windir%\system32
   attrib s h %windir%\system32\catroot2

output
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Method 6: Set a strategy without driver signature silently succeed if you are running a version of Windows 2000, set the silent success no unsigned installation behavior group policy setting. This group policy setting located under Computer Configuration, under Windows settings, under security settings, under local policies, under Security Options in the Group Policy MMC snap-in. If you are running Windows XP or a later version of Windows, this group policy setting is no longer supported. In this case, follow these steps to resolve this problem:

1. Click Start, click run, type regedit, and then click OK.

   Note On a Windows Vista-based computer, click Start, type regedit in the Search box and click on regedit.exe, and then click run as administrator.

2. Locate and then click the following key in the registry:
   The HKEY_LOCAL_MACHINE\Software\Microsoft\Non-Driver signing
3. Right-click on the Policy binary value, and then click change.
4. The value data will appear in the following format:
   0000 02

   Press DELETE to remove the current value (02 in this example), and then type 0 (the current value will now appear as 00).

5. Click OK, and then quit the registry editor.
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Method 7: Temporarily turn off Trusted Publishers Lockdown and install the certificates to your trusted publishers certificate store you can continue to use the group policy enable trusted publisher lockdown setting, but you must first add the certificates in your trusted publishers certificate store. To do this, disable the group policy enable trusted publisher lockdown setting, install the certificates in your certificate and then trusted publishers store on the setting of group policy enable trusted publisher lockdown again. To install the certificate suitable for Microsoft Windows and Microsoft Internet Explorer updates, follow these steps:

1. Download the product of Microsoft update you want to install from the Microsoft Download Center, the Windows Update Catalog or the Microsoft Update Catalog. For more information about how to download updates from Microsoft Download Center, click the number below to view the article in the Microsoft Knowledge Base:
   119591 (http://support.microsoft.com/kb/119591/) how to obtain technical support files from Online Services Microsoft

   For more information about how to download updates from the Windows Update Catalog, click on the number below to view the article in the Microsoft Knowledge Base:

323166 (http://support.microsoft.com/kb/323166/) how to download updates that include drivers and hotfixes from the Windows Update Catalog
• Extract the package to update product in a temporary folder. The command line that you use to do this depends on the update that you are trying to install. View the Microsoft Knowledge Base article associated with the update to determine the command line switches appropriate that you will use to extract the package. For example, to extract the 824146 security for Windows XP update to the C:\824146 folder, run Windowsxp-kb824146 - x 86 - enu - x: c: \824146. To extract the 828750 security for Windows XP update to the C:\828750 folder, run q828750.exe/c t:c:\828750.
• Right click on the file KBNumber.cat to the package to update product to the temporary folder you created in step 2, and then click Properties.

  Note The KBNumber.cat file may be in a subfolder. For example, the file may be in the C:\824146\sp1\update folder or in the C:\824146\sp2\update folder.

• On the Digital Signatures tab, click the digital signature and then click Details.
• Click view certificate, and then click install Certificate.
• Click Next to start the Certificate Import Wizard.
• Click place all certificates in the following store, and then click Browse.
• Click approved publishers, and then click OK.
• Click Next, click Finish, and then click OK.
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Method 8: Check the status of all certificates in the certification path and import missing certificates or damaged from another computer to verify certificates in the path of certificate for a Windows or Internet Explorer product update, follow these steps: step 1: Verify Microsoft certificates

1. In Internet Explorer, click on Toolsand then click Internet Options.
2. On the content tab, click certificates.
3. Certificate authorities roots of trust tab, double-click Microsoft Root Authority. If this certificate is missing, go to step 2.
4. On the general tab, make sure that the dates valid from are 10/01/1997 to 12/31/2020.
5. Under the Certificate path tab, verify that this certificate is OK appears under certificate status.
6. Click OKand then double-click the NO LIABILITY ACCEPTED certificate.
7. On the general tab, make sure that the dates valid from are 11/05/1997 to 01/07/2004.
8. On the Certificate path tab, check whether the certificate has expired or is not yet valid or this certificate is OK appears under certificate status.

   Note Although this certificate is expired, the certificate will continue to work. The operating system may not work properly if the certificate is missing or revoked. For more information, click on the number below to view the article in the Microsoft Knowledge Base:

   293781 (http://support.microsoft.com/kb/293781/) Trusted certificate root that are required by Windows 2000, Windows XP and Windows Server 2003
9. Click OKand then double-click the GTE CyberTrust Root certificate. You can have more than one of these certificates with the same name. Check the certificate that has an expiration date of 02/23/2006.
10. On the general tab, make sure that the dates valid from are "23/02/1996-02/23/2006."
11. Under the Certificate path tab, verify that this certificate is OK appears under certificate status.

    Note Although this certificate is expired, the certificate will continue to work. The operating system may not work properly if the certificate is missing or revoked. For more information, click on the number below to view the article in the Microsoft Knowledge Base:

293781 (http://support.microsoft.com/kb/293781/) Trusted certificate root that are required by Windows 2000, Windows XP and Windows Server 2003
• Click OK, and then double-click Thawte Timestamping CA.
• On the general tab, make sure that the dates valid from are "31/12/1996 to 12/31/2020."
• Under the Certificate path tab, verify that this certificate is OK appears under certificate status.

Step 2: Import the missing certificates or damaged if one or more of these certificates are missing or corrupted, export the missing certificates or damaged on another computer, and then install the certificates on your computer. To export certificates to another computer, follow these steps:

1. In Internet Explorer, click on Toolsand then click Internet Options.
2. On the content tab, click certificates.
3. Certificate authorities roots of trust tab, click the certificate you want to export.
4. Click export, and then follow the instructions to export the certificate as a DER encoded Binary x.509 (.) REB) file.
5. Once the certificate file has been exported, copy it to the computer where you want to import.
6. On the computer where you want to import the certificate, double-click the certificate.
7. Click install Certificate, and then click Next.
8. Click Finish, and then click OK.
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Method 9: Clear the temporary file and restart the hotfix installation or the installation of the service pack Note Skip this method if the operating system is Windows 2000.

To clear the temporary file and restart the hotfix installation or the service pack installation, follow these steps:

1. Remove all tmp*.cat of the following folders:

   systemroot\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}

   systemroot\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}

2. Delete all the kb*.cat files in the following folders:
   % systemroot%\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}
   % systemroot%\System32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}
3. Remove all the oem *. * files in the % systemroot %\inf folder.
4. At the command prompt, type the following commands. Press ENTER after each command.
   net stop cryptsvc
   Ren %systemroot%\System32\Catroot2 oldcatroot2
   net start cryptsvc
   output
5. Restart the installation of the patch failed or the installation of the service pack.
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Method 10: Empty the software distribution folder

1. Click Start, click run, type services.msc and click OK.

Note On a Windows Vista-based computer, click Start, type services.msc in the Search box, click services.mscand then click run as administrator.

• In the Services (Local) pane, click automatic updates, and then click stop.
• Reduce the Services (local) window.
• Select all the contents of the Windows distribution folder, and then delete them.

  Note By default, the Windows distribution folder is located in the folder drive: \Windows\SoftwareDistribution. In this place, the drive is a placeholder for the drive where Windows is installed.

• Make sure that the Windows distribution folder is empty and enlarge the Services (local) window.
• In the Services (Local) pane, click automatic updates, and then click Start.
• Restart the computer, and then run Windows Update again.
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Method 11: Perform an upgrade on site for more information about how to perform an upgrade on the spot, click on the number below to view the article in the Microsoft Knowledge Base:

315341 (http://support.microsoft.com/kb/315341/) how to perform an upgrade on the spot (reinstallation) of Windows XP
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MORE INFORMATION

For more information about a resolution that is intended for Windows 2000 only.
For more information about a resolution that is intended for Windows 2000 only, click on the number below to view the article in the Microsoft Knowledge Base:
281458 (http://support.microsoft.com/kb/281458/) error message when you install a service pack Windows 2000 or product update
This problem has been reported to occur with the following updates:
328310 (http://support.microsoft.com/kb/328310/) MS02-071: a failure in management of Windows WM_TIMER messages may allow elevation of privileges
810565 (http://support.microsoft.com/kb/810565/) of the hyperlinks open in Internet Explorer instead of in default browser or Help and Support Center
327979 (http://support.microsoft.com/kb/327979/) game stops responding (hangs) or when the introductory video is played
322011 (http://support.microsoft.com/kb/322011/) you cannot preview a fax in the Fax Console
811630 (http://support.microsoft.com/kb/811630/) HTML Help update to limit functionality when it is invoked with the window.showHelp method)
810577 (http://support.microsoft.com/kb/810577/) MS03-005: a buffer uncontrolled in the Windows Redirector may allow elevation of privileges
329441 (http://support.microsoft.com/kb/329441/) you cannot create a network connection after you restore Windows XP
329170 (http://support.microsoft.com/kb/329170/) MS02-070: a flaw in SMB signing may permit group policy to change
810833 (http://support.microsoft.com/kb/810833/) MS03-001: buffer uncontrolled in the Locator service may allow code to run
For more information about configuring automatic updates in Windows XP, click on the number below to view the article in the Microsoft Knowledge Base:
306525 (http://support.microsoft.com/kb/306525/) how to configure and use automatic updates in Windows XP

Best regards, Sohail Patel "MCSE 2003 | ITILv3 | "A journey of a thousand miles begins with a first step."