HARD drive dead, retrieve files from external hard drive

Hi all, my HARD drive is dead, I installed a new. I have a complete copy of my system to an external drive, including my o/s, it was created using Vista upward.
I cannot now access these files or the o/s.
How can I use to load all my data on my new HARD drive?

Hello stan49,

·         What type of backup that you created on your external hard drive?

·         What happens when you try to restore the data on your computer?

If you used the Windows backup utility to create a backup on your computer, you can check the link that will give you information about how to restore from a backup below:

http://Windows.Microsoft.com/en-us/Windows7/restore-files-from-a-backup

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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