Hard drive - error 114
I bought a brand new series Vaio F11 (the ones with the issue of ventilation) and the hard drive failed after only 3 months of use. Technicians from technical support after haggling with the very basic (who couldn't understand me and vice versa) for more than 2 hours-, they decided to send me a new hard drive with restart records. Reboot disks did not work, because I kept getting an error 114 (the disc is not compatible with this model). I tried to use to run the computer market several times, with different recovery disks, they sent me... nothing helps. I contacted the vaio support to guide me through to make sure I was doing the recovery correctly. The first thing that they have me do is to disable my vaio and try again. I wouldn't have asked if I had not tried repeatedly.
It is one of the Sonys Vaios more expensive they sell - and his junk and their outsourced support team is terribly technically-unsavvy, that provides recommendations that my old 6 year old nephew has to offer.
Horrible product. Horrible service. Can't wait to get this piece of junk to run in order to sell it on ebay and buy a mac.
Come on Sony!
User-909906,
Can you please give us the following information so that we can address your issue.
(1) your exact model
(2) your event or the work order ID
(3) the part number of the recovery disc
I'm really sorry for your trouble in this case.
Tags: Sony Computers
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Hello
· Since when are you facing this problem?
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Method 1:
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· Click Start, click principally made programs, accessories, right-click on command prompt and select run as administrator.
· Click on continue or provide administrator credentials if prompted.
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Check your hard drive for errors
http://Windows.Microsoft.com/en-us/Windows-Vista/check-your-hard-disk-for-errors
Method 3:
I suggest you to do a system restore. Follow the steps mentioned in the article below.
What is system restore?
http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore
System Restore: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions
Thanks and regards.
Thahaseena M
Microsoft Answers Support Engineer.
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