Laptop HP 2000: hard drive error

Hello
I have upgraded to Windows 10 one a few days ago and then yesterday when I went to turn on my computer it says this.

Hard drive error
Please run the hard drive Test in the diagnostic system
Hard disk 3 (3F1)

I ran the test drive and that's what he said

Smart check: PAST
DST short: FAILURE

Help, please!

You will need to replace the hard drive. Update to Windows 10 had nothing to do with it. After the back if you want to help find a car and its installation and reinstallation of Windows. If your Windows 10 appeared as it is activated, you can do a clean reinstall of Windows 10.

Tags: Notebooks

Similar Questions

  • Laptop HP 2000: hard drive Smart: failure

    Smart hard drive: failed to MBU0Q0-6NP85Q-MFGJXG - 60CD 03

    Try a factory restore and this error came?

    Thank you

    Hello

    Unfortunately to say: most of the time the 24 tank failure id indicates the drive is defective and must be replaced. It is still under warranry? In the affirmative, please call HP for a replacement.

    In the United States:

    http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1

    or the HP technical support: 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

    http://welcome.HP.com/country/W1/en/contact_us.html
        
    Kind regards.

  • laptop HP 2000: hard drive is dead

    Ive got a hp mod #2000 - 2d19wm, his 11 months and I just got an offer to extend my warranty, the day after my drive hard crashed and I couldn't start, no os win8 and I haven't had a recovery disc, (hp said that it system has a cover upwards in the system). Yes! I know that the partetion is on the hard drive! I spent several days troubleshooting, read, learn, and all trouble shooters steps hp gave me hope would be some slap how some sense into my hard drive and maybe he's waking up! Finally, I removed the back cover to check the hard drive, comfirming that it is plugged into the motherboard and all is good! then I see a scratch (I had to get my Jewelers magnifying glass out to see), u shaped a stripe, yes I slipped withdrawal h.d. cover a few days before scratching the back of the plate on the hard drive, don't think that I got it wrong, but I did, closely with the Jewelers tool I see that I removed some of the circuits in copper , I took the blame and bought my own hard drive, I didn't try to cheat the warranty, but i got angry when I saw the robust plastic but who protects the card of 4 GB of ram, Yes under the RAM door is a nice guard protecting are encountered when the door is removed, not on the hard disk where is any storage , its more expensive to replace and I now have got to pay hp $ 30.00 to get a copy of an o.s. IVe already purchased once.  My mess up would not have happened if the hard drive was protection!  but I already own the rights to 8.1 o.s. on this comp with this product key! It should be available for free download for hp with a valid hp STILL UNDER WARRANTY product customers.

    Yes, there is a recovery partition on the hard drive that can be used to restore the plant if the event of a problem.  In your documentation, you had the possibility for your to create recovery discs to restore your computer.  If you don't have them then you will need to buy recovery disks to restore it on a new hard drive.

    BONE loss is not part of the warranty so you should order the recovery disks.

    However, if you have your license key, you can download and create an ISO of Windows 8.1 and burn it to DVD or USB key.  As I said, you must have the Windows 8 key that was originally on your system.  It does not contain the extras of HP software that came with your system.  Here is a link:

    http://www.eightforums.com/tutorials/18309-Windows-8-Windows-8-1-ISO-download-create.html

  • Start up and boot problem. Hard drive error. HP pavilion laptop Home Premium. Windows Vista preinstalled. No cd came with it.

    Nothing new added to comp. Got the hard drive error message and followed the instructions to fix/repair. All translations tried (almost every test suggested/memory/hard drive, etc.) could find NO problem with the memory or hard drive.  Once I have pass the problem to boot/start the computer works fine!   Crazy!  Any sugg. would be appreciated.

    Hello

    ·        Since when are you facing this problem?

    ·        What are the fix and repair that you tried to solve this problem?

    ·        Outside this disk verification error, do you get any other error message?

    Method 1:

    I suggest you to do a scan of the SFC. File system (CFS) Auditor verifies that all Windows 7 system files are where they should be as they are by default and not corrupted, changed or damaged.

    ·        Click Start, click principally made programs, accessories, right-click on command prompt and select run as administrator.

    ·        Click on continue or provide administrator credentials if prompted.

    ·        In the command prompt window, type the following text, and then press ENTER:

    ·        sfc/scannow

    ·        You should see the following message on the screen:

    § Begin the analysis of the system. This process will take time.

    § Beginning verification phase of system scan.

    ·        % Of verification complete.

    ·        Once the scan is complete, a test to see if the problem you are experiencing is resolved or not.

    For more information, see the article mentioned below.

    http://support.Microsoft.com/kb/929833

     

    Method 2:

    I suggest you to set Chkdsk to run when the system restarts the next time. Follow the steps mentioned below to set Chkdsk to run when Windows Vista reboots the next time.

    a. click on start, then run.

    b. in open, type cmd, and then press ENTER.

    c. use one of the following procedures:

    Procedure 1: To run Chkdsk in read-only, at the command prompt, type chkdsk, and then press ENTER.

    Procedure 2: To repair errors without scanning the volume for bad sectors, at the command prompt, type chkdsk volume: / f, and then press ENTER.

    Procedure 1: To run Chkdsk in read-only, at the command prompt, type chkdsk, and then press ENTER.

    Note: If one or more files on the hard disk are open, you will receive the following message is displayed:

    a. Chkdsk cannot run because the volume is in use by another process. You want to schedule this volume to check the next time the system restarts? (Y/N)

    b. Type O, and then press ENTER to schedule the disk check, and then restart your computer to start the disk check.

    Procedure 2: To repair errors, locate bad sectors and recover readable information, at the command prompt, type chkdsk volume: / r, and then press ENTER.

    Note: If one or more files on the hard disk are open, you will receive the following message is displayed:

    a. Chkdsk cannot run because the volume is in use by another process. You want to schedule this volume to check the next time the system restarts? (Y/N)

    b. Type O, and then press ENTER to schedule the disk check, and then restart your computer to start the disk check.

    You can see the article mentioned below for assistance.

    Check your hard drive for errors

    http://Windows.Microsoft.com/en-us/Windows-Vista/check-your-hard-disk-for-errors

    Method 3:

    I suggest you to do a system restore. Follow the steps mentioned in the article below.

    What is system restore?

    http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore

    System Restore: frequently asked questions

    http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

    Thanks and regards.

    Thahaseena M
    Microsoft Answers Support Engineer.
    Visit ourMicrosoft answers feedback Forum and let us know what you think.

  • HP 2000: Hard drive short DST check - failure

    A ran a diagnostic equipment and received the message...

    ID of congestive M4UF88 - Q 6, 2847 - MFGJXG - 60WB03

    product ID EOP73UA #ABL

    I have no idea what that means!

    Is my bread cell phone. I can't on my account admin, only one guest.

    I lose and it is better to set?

    Thanks for any help

    Hello

    The error code 24 characters is a disk failure short self-test and would indicate that hard is defective and must be replaced.  This is also consistent with the problems you describe.

    If you want to replace it yourself, it is quite inexpensive - a brief guide on this is below.

    The player at the link below is an example of one that would be perfect for your laptop.

    Hard drive 500 GB

    The procedure to replace the hard drive starts on Page 54 of your maintenance & Service Guide.

    As you have upgraded to Windows 10 and as long as the previous installation of Windows 10 had activated Ok after the upgrade, you can simply use another PC to create the installation media for Windows 10 and then perform a new installation - it is all detailed in the guide on the following link.  Note: On the activation screen, select "I don't have a product key" - Windows will activate automatically once installation is complete.

    http://www.howtogeek.com/224342/how-to-clean-install-Windows-10/

    Regarding the existing personal folders on the failed disk, one possibility would be to place it in an external enclosure - is an example of the link below - connect to another PC and see if you can access your files.

    External 2.5 HARD drive caddy ".

    Kind regards

    DP - K

  • 303 hard drive error code, how to replace

    I have run diagnostics from the system on my laptop and learned that the hard drive has not give the error code 303.  It came preloaded with 7 Home Premium from Windows OA.  We do not have a backup image or installation disk.  The laptop is old and out of warranty of 2 years.

    Should what hard drive replacement options I look for?

    Also, what options I have to install Windows 7?

    News of the laptop:

    product: HP Pavilion g series

    s/n: [personal information deleted]

    p/n: LZ514EA #ABU

    Model: g6-1184sa

    Hello

    Firstly, regarding the disk HARD, your laptop is listed as coming with a 500 GB hard drive, but you can just as easily install a 750 GB HARD drive if you want a little more than space - readers at the following links are examples that would be perfect for your laptop.

    Hard drive 500 GB

    750 GB hard drive.

    The procedure to replace the hard drive starts on Page 54 of your maintenance & Service Guide.

    Regarding the reinstallation of the operating system on the new drive, there are two options available.

    1. you can order a set of replacement recovery disks using the link below - it will reinstall the operating system, all the drivers, and almost all of the original software (the exception being often tests of MS Office).  They will also recreate all of the original scores, including the recovery Partition.  The following link guess that you live in the United Kingdom.

    Order recovery HP. - UK discs.

    2 another option that you might consider is to create your own Windows 7 installation disc.

    Before you try the following, make sure that you can always read the character product activation key 25 on your label Windows COA (5 blocks of 5 alphanumeric games).

    An example of a COA label can be seen here.

    You can create a Windows 7 installation disc yourself using another PC - just download the Disk Image correct ( this must be the same version that originally came with your laptop - it is listed as Windows 7 Home Premium 64 - bit ) from the link below and use an app like ImgBurn ( Note: you can deselect additional software during installation of ImgBurn offerings) to burn the ISO correctly on a blank DVD - a guide on the use of ImgBurn to write that an ISO on a disc is here.  The source of the Windows Image is Digital River.

    Windows 7 Home Premium 64 bit SP1.

    Use the disk to perform the installation, enter the activation key of Windows on the label of the COA at the request and once the installation is complete, use ' 'phone Method' described in detail in the link below to activate the operating system -this made method supported by Microsoft and is popular with people who want to just have a new installation of Windows 7 without additional software load normally comes with OEM installations.

    http://www.kodyaz.com/articles/how-to-activate-Windows-7-by-phone.aspx

    You may need, additional drivers and software are here.

    Kind regards

    DP - K

  • 303 305 hard drive error

    My HP Pavilion 1019wm g7 started running more slower and slower resulting in poor performance. It became so bad that I felt that the only cure was to format and reinstall. After that four failed attempts I admit now that the hard disk is unable to learn more about disk errors hard 303 and 305. When the new hard drive is installed and verified (3) recovery disks that came with my laptop will Windows7 and all the software that came from HP? Unfortunately the HP warranty expired two weeks ago and understand that it is my fault not HP. This laptop is only a few months old and slightly used for personal use only. I hope that someone can offer some positive advice.

    Hi again Jimmy,

    You are welcome

    The player at the link below is an example of one that would be perfect for your laptop.

    Hard drive 500 GB

    The procedure to replace the hard drive begins on Page 51 of your & Maintenance Guide.

    Once this is done, simply use your recovery DVD to reinstall the operating system on the new drive.  There is no need to format the new hard drive beforehand that all that will be taken in charge by the recovery process.  This process will reinstall the operating system and all the necessary drivers - essentially, the laptop will be in the same condition as when you bought it, in addition, the operating system automatically.

    When you have installed the new drive, type following the ESC key as soon as you press the power button to launch the start menu.  Choose the option of Start Menu (it often comes to f9) Insert your 1st recovery DVDs and close the player.  Use the arrow keys to select the CD/DVD drive and press ENTER.  This will start the process of recovery and you can find more information in this regard on the link below.

    Recovery of the system - Windows 7.

    As you will be reinstalled on a new drive, the option to choose is Factory Reset.

    Best regards

    David

  • Drive Smart HARD Drive error starting

    My HARD drive seems to be on his last days, the following message at startup:

    "" "Error SMART disc".

    INTELLIGENT drive control has detected an imminent failure.  To ensure no loss of data, please backup the content immediately and run the system diagnostics hard drive Test.

    Hard drive 1 (301)

    F2 System Diagnostics

    ENTER - continue starting

    "For more information, please visit: www.hp.com/go/techcenter/startup" "'

    The following data can be found on the journal of diagnosis:

    Result: time:

    0301 031814-082158

    0301 031814-074046

    0301 031814-003938

    0301 031714-233333

    0301 031714-231206

    0301 031714-174309

    0305-031714-160417

    0301 031714-160417

    0301 031714-152427

    101313 0501-134347

    060613 161521 090D

    0501 033113-190206

    Could you tell us please what should I do? Should I change my HARD drive for a new?

    My Windows broke down and this message is displayed at startup.  How can I buy another my computer HARD drive and to have windows already preloaded on it?

    Here is the information from my computer:

    Model: HP Pavilion g4 - 1287la
    Serial number: 5CD1441TM6
    No.: A2W02LA #ABM

    I really appretiate your help!

    Best regards

    Eduardo A. Canessa M.

    Hello

    The error seems to indicate that the HARD disk is defective and must be replaced.

    Your computer is listed as coming with a 500 GB hard drive, but you can also easily install a 750 GB HARD drive if you want a little more space - readers at the following links are examples that would be perfect for your laptop.

    Hard drive 500 GB

    750 GB hard drive.

    The procedure to replace the hard drive begins on Page 59 of your & Maintenance Guide.

    Once this is done, simply use your recovery DVD to reinstall the operating system on the new drive - this is described in the document of HP here.

    If you do not have your recovery discs, you can order a replacement set by starting on the link below.

    Order HP recovery disks.

    If you have a problem with this link, seeif you can order them directly from HP.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    Best regards

    DP - K

  • Hard drive error (Code inside)

    I have a laptop Compaq Presario CQ62-225NR (running Windows 7, did not come with an installation disc) which froze during use and would begin not later upward; It just says: 'Windows loading files', then crashes on a blue background enough.  I did a test drive that comes up error id "PGFAMG - 55264 L-XD0036-60TL03" for hard disk 1.  If someone could identify the problem, it would be great.  Thank you.

    Hello

    A possible way to try to recover your files from a disk non-boot is to follow the process described in the link below.  The CD of the Ubuntu operating system you create can launched from the CD alone (IE it doesn't have to be installed on the hard drive) and I've often found to successfully extract data even a hard failure.  When you created the CD, follow the instructions and see if you can save your existing files. 

    http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windo...

    Replacing the hard drive is quite simple.

    The player at the link below is an example of one that would be perfect for your laptop.

    Hard drive 500 GB

    The procedure to replace the hard drive begins on Page 47 of your & Maintenance Guide.

    As you do not your recovery discs, you can order a replacement set using the link below - using them to reinstall the operating system on the new HARD drive reinstall it also almost all software originally shipped with your laptop as well as re-create the recovery on the new disk Partition.

    http://support.HP.com/us-en/document/c00810334

    If you have a problem with this link, order them directly from HP.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    Kind regards

    DP - K

  • hard drive error message 1

    Whenever I turn on my laptop, a message appears that there is a problem with my hard drive.  I have prees F2 to get the Diagnostics utility and run the hard drive test. When I do I get this message

    hard drive error

    Failure ID: 90 c 633-6am70r-mfgk0k - 60 c 203

    Product ID: c2n26ua #aba

    Hello

    Error code 24 characters will be a Smart failure or disk Self Test - in both cases, this would indicate that hard is defective and must be replaced.

    If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

    Kind regards

    DP - K

  • HP 2000: hard drive

    My product ID is Eom18ua #aba. He said: my HDD Smart Check failed. Does that mean I need a new hard drive? Which hard drive to buy

    Hello

    Your computer is listed as coming with a 500 GB hard drive, but you can also easily install a 750 GB HARD drive if you want a little more space - readers at the following links are examples that would be perfect for your laptop.

    Hard drive 500 GB

    750 GB hard drive.

    The procedure to replace the hard drive begins on Page 61 of your maintenance & Service Guide.

    Kind regards

    DP - K

  • Satellite L350 - persistent master hard drive errors

    I've known persistent main hard disk errors. Errors, in their first incarnation, were windows freeze at loading screens and screensavers, and then developed by stopping Windows to boot at all. It certainly would not start normally and sometimes would not start in safe mode. I used the recovery partition to restore the computer to its factory settings. A day or two later, the same symptoms began to manifest again, although not as severely. The hard drive errors, freeze on screens and loading screen savers.

    My question is: if I re - format the hard drive master, thus destroying the recovery partition, I could then just restore windows from a newly formed recovery CD? And, in addition, what is the probability that reformatting the drive hard completely would have an effect on the frequency of errors?
    If the hard drive is simply borked, format or not? And if yes, what is the next step?
    Could I restore windows on my drive hard slave and give up on the master?

    Thanks in advance.
    Mike

    Hey Buddy,

    Are you sure that all these problems related to the HARD drive at 100%? How did you check that?

    I don t mean it s not the HARD drive, theoretically, you could be right but before you think to change the HARD drive please use a diagnostic tool special for HDD as Drive Fitness Test:
    http://www.HitachiGST.com/support/downloads/#DFT

    This tool can check your HARD drive for bad sectors.

    If the HARD features of bad sectors disk, formatting will not help you because the sectors are physically damaged. With other words, the only chance is to exchange it.

    But if you have already used the recovery feature of HARD Toshiba drive to reinstall Windows you can say s that no problem of software and it must be hardware related. ;)

  • need a laptop keyboard and hard drive HP product number

    Hi all!!!

    My laptop keyboard and hard drive does not properly and I need to replace the two points. but I do not know the exact number of the product of the keyboard and the disk hard drive.  A knowledge of the product number please help me.

    Product model: HP Pavilion g6 - 1011TU Notebook

    Product number: LQ893PA

    Thank you

    Migas

    You will find figures for the product here in the service of maintenance & guide for the laptop G6.  As far the hard drive will I highly recommend that you use SATA instead of SATA2 or SATA3 for the best compatibility with the interface of disk on the system board controller.

  • Hard drive error, does not start.

    Computer does not start. I get this failure code:
    Rw1xtw-7ax87b-mfpv6k-619403

    Can't find any information on this subject, can someone shed some light on this subject for me?

    Hello

    It decodes for hard drive error 305 or the hard drive has failed, you will need to get the replaced hard drive and reinstall the OS and have a Fresh start, note that all your data is saved on the hard drive will be lost.

  • Have a computer dell laptop. replaced the hard drive; tried to install my Windows XP and my product key is not accepted. I was wondering why and how do to accomplish this task.

    My dell laptop had the hard drive replaced.  My son, who knows computers, installed the new hard drive.  Then he tried to install my Windows XP Professional software - when it came time to put the product key #, it was not accepted.  It's authentic.  The product key is: * removed *.

    There no mention of this issue in section outages or other information provided in the booklet provided.  Can you help me with this problem?

    The license key and product type must match (XP Home vs XP Pro;)  (and OEM license vs the retail license).  If it's a Dell computer and you get the product key from a sticker on the case, then there is likely a version of Windows XP OEM this product key.  If you install Windows XP from a retail installation disk, then the types of licenses will not match.  You will need to use the license that accompanies the retail installation disc or you will need to contact Dell for an OEM installation disc to go with the license on your sticker case.

    HTH,
    JW

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