Has no Audio after than Windows 10 Upgrade on the venue Pro 8

I upgraded my windows Pro 8.1 for Windows 10 8 coming.  After upgrading my audio system failed.  There is no speaker output.  I can't say for sure, but I guess that the microphone input has also failed.  I tried to address in trying to update the audio drivers, but Windows tells that the installed drivers are up-to-date.  In Device Manager there are two devices reported as follows
(1) Intel ESS Audio Device (WDM): 604.10135.1010.531 driver Version, dated 25/05/2015.  and (2) codec Realtek Audio I2S: 604.10135.1010.531 driver Version, dated 25/05/2015.  is it okay to have 2 devices like this for audio?   I don't know how to check what audio system is actually present in the material for this tablet.  I'm a little nervous on the uninstallation of one or more of the devices in Device Manager without knowing what device is supposed to be there and where to find the correct driver.   Could someone point me to the correct process to diagnose and fix this?

FIXED!

I solved the audio problem rolling back the drivers.   I followed the inst to the 3rd point of windows.microsoft.com/.../fix-sound-problems

Before doing so, I used the audio Panel to try to diagnose.  When I tried to use "set up" for reading and test selected, I got an error that the system couldn't procduce the sound to send to the President.

To make the repair, I selected these drivers that were somehow still available on my system.  For Intel ESS, I chose 603.9600.1948.30594 dated 22/11/2013.  This alone has not resolved the problem, because I then changed the driver for the I2S for: Realtek #6.2.9400.4028 dated 30/08/13.  After the system restarts, I returned the audio Panel to test.  SURPRISINGLY, I heard the test sound.

Tags: Dell Devices

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