have a picture but no sound on tv - help please!

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  Hello

  ·        What is the number and model of the webcam that you use?

  ·        Which application to use to talk to your son?

  You can uninstall and reinstall the webcam and check if that helps.

  You must be logged on as administrator to perform these steps.

  a. open the Device Manager by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

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  Note: check the sound settings in the application you are using.

  You can also check: no sound in Windows

  http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

  Note: the question might be fine son - your son can have check the settings of audio\sound within the application you are using.

• I have connected my laptop (HP G72) to my TV (Toshiba VL863) via an HDMI cable, I have a perfect picture, but no sound?

  laptop connected to the tv, good picture but no sound. How to make sound

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  I would say go to the control panel in the start menu and clicking noise. You see an option within this selection for audio output? You may need to select HDMI as the main output device.

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• When I insert a DVD, I get the picture but no sound. DVD works fine on my laptop and a portable DVD player. I can't find a solution in the troubleshooting on the coumpter procedures.

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  • Photoshop Elements: 10, 11, 12, 13. 9,8,7
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  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

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  Hi Kamleshlalchandani,

  Welcome to the community Microsoft and thanks for posting the question.

  According to the description, it looks that you are unable to hear the sound of Internet Explorer.

  He would be grateful if you can answer this question in order to help you further.

  1. what version of IE are you using?

  2 have you made changes on the computer before this problem?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  I suggest you to play sounds in Web pages and check if it helps.

  a. close all the open Internet Explorer window.

  b. open Internet Explorer. Go to tools, Internet Options.

  c. switch to the tab 'Advanced '.

  d. scroll down to the 'Multimédia' heading

  e. make sure that "Play sounds in web pages" is checked. Click on 'ok '. Restart Internet Explorer. A test to see if the sound will now play.

  Method 2:

  It is possible that Internet Explorer has been selectively mute in the Volume mixer.

  To check this:

  (a) open Internet Explorer, preferably to a page that needs to play sounds.

  (b) click on the volume icon in the windows system tray (in the lower right corner of the taskbar) and then click on the link titled "Mixer".

  (c) a panel will open showing the levels of individual volume of applications running that play sounds (you may need to scroll right to see all of them).

  (d) ensure that the level of volume belonging to Internet Explorer is not set to mute.

  Method 3:

  Since most of the online videos require the Java or Adobe flash runtime library to work, I advise you to install the Java runtime library on Internet Explorer and Adobe Flash Player.

  (a) update of Flash player and Java Flash:
  I recommend you update Adobe flash player from the website below:
  http://get.Adobe.com/flashplayer/

  (b) also download and install the Java Runtime Library from the link below:
  https://www.Java.com/en/

  Method 4: If the problem persists then try to optimize the internet Explorer by following the steps mentioned in this link.

  How to optimize Internet Explorer:

  http://support.Microsoft.com/kb/936213

  Important: Reset Internet Explorer to its default configuration. This step will disable also any add-ons, plug-ins or toolbars that are installed. Although this solution is fast, it also means that, if you want to use one of these modules in the future, they must be reinstalled.

  If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

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  My printer driver version is 2.3.3

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  I am rather disappointed that Adobe has not corrected this and seems even to the same bug in CS4.

  I won't pay for LR or CS4 until I have confirmation that this bug is gone (if I were to upgrade to CS4 and get the same problem, I would not be able to print over all)

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  Thank you

  Please try to Download Photoshop Lightroom from here.

• I have these errors to install adobe programs. Help, please

  Exit code: 6

  Please see the faults and warnings below for troubleshooting. For example, ERROR: DF015, DW063...

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 16 (s), 0 warning (s)

  -Payload: {4817D846-700B-474E-A31B-80892B3E92E3} Adobe After Effects CS6 11.0.0.0.

  ERROR: DF015: cannot delete the symlink "/ Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 1405).

  ERROR: DW063: ARKDeleteSymlinkCommand of command failed. SEQ (1405)

  -Payload: {4FAB339E-2132-434F-9376-9CD735E4C69C} Adobe Flash CS6 12.0.0.0.

  ERROR: DF015: cannot delete the symlink "/ Applications/Adobe Flash CS6/Adobe Flash CS6.app/Contents/Frameworks/amtlib.framework/Resources"Seq (3665).

  ERROR: DW063: ARKDeleteSymlinkCommand of command failed. (Seq 3665)

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  ERROR: DF015: cannot delete the symlink "/ Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Resources"(seq. 2135).

  ERROR: DW063: ARKDeleteSymlinkCommand of command failed. SEQ (2135)

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  They are my mistakes. I have no idea why they appear. And I also try the soultion with your hooooooomepage and no progress.

  Help, please. My computer is iMac and I have OS X El Capitan

  It's my computer's specifications.

  iMac (retina 5K, 27 inches, end of 2015)

  4 GHz Intel Core i7

  16 GB 1867 MHz DDR3

  AMD Radeon R9 M395X 4096 MB

  I have problems in Flash, Photoshop, After Effects, Illustrator! SAVE MY LIFE PLZ!

  And I'm not good at reading English so please explain easily. I beg u

  Hi,

  Please see errors ' Exit Code: 6 "," Exit Code: 7 "|"» CS5.5 CC, CS6, and error 'Output 6' or ' exit 7 "|"» Install log | Read, write, file system errors. CS5, CS5.5

  Hope that helps!

• Windows media player 11. I have sound when playing cd audio, but when playing DVDs, I have picture but no sound. Have the same problem on 2 computers.__I also have Nero showtime and image and sound works fine with it. __

  I have re installed the drivers
  I set Windows as default player media player
  On a computer I've just updated Media player 9 to media player 11

  Hello Russ3220,

  Thank you for your message.  Your problem is probably caused by a Codec conflict.  Try to download and install the Codec from the link below.
  http://download.CNET.com/K-Lite-Mega-Codec-Pack/3000-13632_4-10794603.html
  Please let us know if it did or did not answer your question.
  Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• cable HDMI HP pavilion dv6905ee to connect to my Panasonic TV I can get a picture but no sound

  I have windows 7 installed (windows vista update fom)

  I went to control panel and then sound and manage audio devices

  only 3 things apear

  -speakers

  -helmet

  -audio digital (S/PDIF)

  I think I need to install additional drivers, but I can't find those for my laptop.

  any help would be appreciated.

  -chloe

  Hi, Chloe:

  You may need to install the driver nVidia HDMI for your laptop.

  http://www.nvidia.com/object/hdmi_audio_xp_vista_win7_1.00.00.59.html

  Paul