have the message ' door is open '.
My printer says "remove paper jam and move forward." My message pop up on my computer the printer says "door is open" and close. There is no paper jam and the door is not open.
I tried everything I read here about jams paper, but nothing works. Should I uninstall printer and reinstall? Or, should I just called HP service people?
Thanks for your help!
If the printer is only a few months, I'd call 1-800-HPINVENt HP support. This should be covered by warranty.
Kind regards
Bob Headrick, MS MVP printing/imaging
Tags: HP Printers
Similar Questions
-
Printe will not print. Says that 'the printer door is open', but no door is open
Printe will not print. Says that 'the printer door is open', but no door is open
Hi ElliotBrahms,
1. What is the brand and model of the printer?
2. what operating system is installed on the computer?
3. you have made no changes to the computer before the broadcast took place?
4. when exactly you get this error message?
5. What is the exact error message you get?Method 1
Try the steps from the following link:Printer in Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
Method 2
Try the steps from the following link:
Solve printer problems
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems -
My Lightroom does not. It is showing the message - failed to open the Lightroom catalog called Catalog Lightroom because it is too new to be used by this version of Lightroom. You want to select a different catalog?
It is a catalog that you created on your computer, or coming from another computer?
If it is one that has been created on your computer, you can search your computer to see if you have two different versions of Lightroom installed. If so, then you want to open the new version of Lightroom by double-clicking its icon, and then you should be able to open the catalog.
-
the printer door remains open on my Canon pixma mx712
After a print session busy using the entrance of a desktop and a laptop, the printer door remains open. I don't see any obstructions. It cannot be forced or closed. Can someone help me?
Hi adam12,.
It is recommended that you contact the direct technical assistance. There is NO charge for this call. Information in real-time to a technical assistance call live would be very beneficial in this case.
Please call 1-866-261-9362, Monday - Friday 10:00-10: 00 ET (excluding holidays). A Canon technical support representative will be able to solve this problem more quickly.
-
All the messages that I opened in Windows Mail disappears completely.
Windows Mail problem
All the messages that I opened in Windows Mail disappears completely. I can't find in in box, deleted, spam or any where else.Unopened messages remain in a box.While in the Inbox go to view | Current view | Show all messages. Messages can be get hidden.
Steve
-
Windows 7 search returns results from Outlook 2013, but links to the message will not open the e-mail message. Other results such as Excel or Word work. When you click on the result of the e-mail, the small window at the bottom of the page displays only the title of the email but no information such as the type of file or the date that you would see with other types of file returned.
Hi Houston,
Please refer to the article:
Open the troubleshooter for search and indexing
http://Windows.Microsoft.com/en-in/Windows7/open-the-search-and-indexing-Troubleshooter
For outlook, try built-in archiving option to facilitate the research for you. Please see the description and functionality of AutoArchive in Outlook from the link below.
http://support.Microsoft.com/kb/830119Let us know the result. If the problem is still not resolved, we will be happy to help you further. -
When you open lightroom on my pc the message unexpected error opening catalog is displayed
When opening upward of lightroom on my pc the message unexpected error opening catalog appears with options to try again, choose different catalog or get out. Can anyone help? At the same time when trying to update photoshop / bridge is 52% and update fails.
Hi Dirk,
What is the version of Lightroom installed on your computer?
Could you please try to open a new catalog, or open a backup catalog and see if you still get the same error.
And for the issue of the update of Photoshop and Bridge, I suggest you to start a new thread on: download, installation, commissioning
Concerning
Tanuj
-
I can not uninstall Acrobat DC, I get the message couldn't open KEY\ etc.
Can someone help me I want to uninstall Acrobat Reader DC and I get the message could not open HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs
Hi Peter,.
Try to uninstall Acrobat Reader DC using this Download Adobe Reader and Acrobat tool - Adobe Labscleanup tool.
You can install an earlier version of Adobe Reader using this link Adobe - Adobe Acrobat Reader DC Distribution.
Let me know if you encounter any problem.
Kind regards
Nicos
-
I get the message when I opened the Muse CC, that the latest version is here and that I need to download... But when I click on "Download the latest Version" and need me to request manager it say that Muse is "up-to-date"... I also downloaded a model Muse and it says when I open it I also need the latest version... Can someone explain why Iam getting this message and why I can't update?... Very appreciated
Download the desktop app creative cloud using the link below: -.
Download Adobe Creative cloud apps | Free trial of Adobe CC
Then check if you install button for Muse CC 2014.3
Kind regards
Neha
-
Could not open key
How can I give me access to a registry key? I am trying to install a scanner treated after installation failed previously and I get message "could not open key: UNKNOWN\Components\AFlE7E2767BA2BB41B713A00FB8FACC4\4D7CB2A83D7A5D543B2D9374815CC314.» Verify that you have sufficient access to that key...Click Start, type: regedit
Click with the right button on regedit
Click on run as administrator
Make sure that you back up your Windows registry database before you try:
How to make a backup of the registry in Windows 7
http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry -
All the program icons have the same appearance and open Windows Media Center
Original title: cannot start a program
When I click on an any program icon on the Windows 7 Desktop, a window appears with its contents: suggested program to open Windows Media Center. All the programs on the desktop icons have the same appearance.Using Word 2007 to get an example:
I've seen this happen when opening a program via a shortcut on the desktop (for example. LNK file), you are asked what type of program to open it with. After you select theWord (or another program) via the Select a program from a list of programs installedand checkalways use the selected program to open this type of file, the referenced by the shortcut of origin Word document opens in Word as it should.
The problem is that now all shortcuts (for example. LNK files) on the desktop or in the Explorer will want to be opened by Word and use Word icon to display the shortcut. This is known as a file association and the default icon. The same condition can occur if you have performed these actions on one. JPG or even a. EXE, but the. LNK explanation is much more likely.
This has happened enough that a small utility was written to cancel the. LNK file association was created. There is a registry hack to do this, but I recommend the utility unLNK for its ease of use.
A utility to Unassociate Types of files in Windows 7 and Vista
http://www.Winhelponline.com/articles/231/1/an-utility-to-unassociate-file-types-in-Windows-7-and-Vista.htmlJust use the utility to unassociate the. LNK files. Operating instructions are available on the web page above (the same place to get the utility).
- If this proposal of solution solves your problem, please go back and mark as answer for others to consider.
-
I do not have the message signer option in my EchoSign, how can I add this?
I tried to find how to add message signer to my sign of Echo to increase my presence on Facebook and Twitter, but I don't have the option to do so. I called Adobe about upgrading but they claim, it must be done by the API.
That's what are my options
Hello
It seems that you have a Pro account with us.
Unfortunately, signatory to mail is available in business accounting; You can switch your account to enable this feature.
Kind regards
Mohamed
-
My iPad INM does not connect to the internet. I have the message of renewal of lease
iPad version 9.3.2 (13F69)
CAPACITY 12.6.GB
I can't access the internet even if wifi connection is ok.
I get the message 'renew lease', but does not work by clicking on it
All other devices working normall
How to reconnect?
See: manually adding items to your device in this article to support > move content from iTunes on your computer to your iPhone, iPad or iPod touch - Apple Support
-
I would prefer the 'Home' icon on the Navigation toolbar to open a new tab instead of replacing the current tab with the homepage. Is there a way to do this?
Thank you.If you middle - click the home will open a new tab that contains the home page.
-
We are on v6111 and enjoy the warning message that informs the user of the second when two users have edited the same technical object and changes of the first has already been saved. What we are facing is users who want to know that someone else has already opened the technical subject to change. Is there a configation for this? Users do not like to be informed after they enter data that someone else already saved a different edition... they would like the warning before doing the real work because it feels like a wasted effort... If the accused in advance, they can come back and do the data entry later. We try to find the appropriate configuration option to set the warning message in the appropriate UX process / calendar. Thank you!
OK Ron, we will get the UX/ER process began with the OS. Thank you.
Maybe you are looking for
-
Preview "save under" missing on the file menu.
There is no easy way to download a PDF, open in preview and save as to a new location.
-
Ultra droid - how to turn off vibrate on KeyPress?
Hi all I feel a little blind right now, I've been looking without much luck to find where to turn off vibrate on quickly on the key. I disabled vibrate on touch to no results. Anyone want to emphasize direct me to where the place is to disable it? Ei
-
Error - "WindowsUpdate_00002B33" "WindowsUpdate_dt000"
Original title - Windows Update What is the "WindowsUpdate_00002B33" "WindowsUpdate_dt000" error when not to install an update?
-
secondary pages come with blurry or text overlay, help me solve
My home page when I try and find related material, the text appears piling on each other as I can't read it without left click several times to eliminate. Very much a nuisance and will trigger all recently started
-
Digital Photo Professional crash with ntdll.dll
Digital Photo Professional crash with ntdll.dll Module fault. Error message reads Viewer DPP module has stopped working, and then closes. Failed application DPPViewer.exe, version 3.8.0.0 failing module ntdll.dll, version 6.0.6002.18005 Please please