the printer door remains open on my Canon pixma mx712

After a print session busy using the entrance of a desktop and a laptop, the printer door remains open.  I don't see any obstructions.  It cannot be forced or closed.    Can someone help me?

Hi adam12,.

It is recommended that you contact the direct technical assistance. There is NO charge for this call. Information in real-time to a technical assistance call live would be very beneficial in this case.

Please call 1-866-261-9362, Monday - Friday 10:00-10: 00 ET (excluding holidays). A Canon technical support representative will be able to solve this problem more quickly.

Tags: Canon Printer

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