Having DirectX 10 but get "" ERR03: failed to initialize DirectX10 "»

Hi all
First I don't know that the right section to post, if it was not, please tell me where to move it.

I have windows vista ultimate with sp1, some time ago I installed "Bio Shock" (a game for windows). during installation it asks to install DirectX 9 and I canceled the installation because vista windows have DirectX10 and it supports DirectX9 games. However when begins the game grip, the error message 'Cannot find d3d9.dll' and I went on CD of the game installed DirectX9 and everything went great.

yesterday, I installed another 'DevilMayCry4' game, this game has two executables DirectX9 Version and a version of DirectX 10. When you try to run the exe DirectX 10 I get the message "ERR03: failed to initialize the DirectX10.»

the dxdiag tool says that the DX version is 10, how ever nothing seems to work on DirectX10 even before the first game "Bioshock" who have an option to display surfaces DirectX10, but this option is disabled.

in windows > system32 > there are a ton of DirectX d3d8.dll d3d10.dll and d3dx10_xx.dll fields.

can any body please tell me what is the problem and how can I solve this problem.

Here are the specs of the system

Interface: windows vista ultimate SP1
Memory: 1.65 GB DDR2 533 FSB
Porcessor: processor intel dual core 1.83 GHz T2400
Graphics card: ATI mobility Radeon X 1600
System: Toshibe SatellitePro A164

Note: the graphics card uses the technology of memory hyber. It has a graphics memory of 256 MB built in and takes an another 256 memory system on windows XP. but on vista direct x tool diagonistics says he has a memory of approximately of 766 mb.

Thank you very much

Hello

Here is a link that should prove beneficial to get a resolution for you inquiry.  I hope that this information is beneficial.

http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=2da43d38-DB71-4C1B-bc6a-9b6652cd92a3&displaylang=en

Thank you

Aaron
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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