having troubling install itunes

I am trying to install quicktime and itunes - and gets it to halfway through the installation and said it cannot continue because another installation already in progress there.  There should be nothing other installation

Hello hlf1598,

Click here to download the Windows Installer Cleanup utility and remove any old installation of iTunes and QuickTime. You can use the utility to remove installation information for programs that were installed by using Windows Installer. Remember that Windows Installer CleanUp Utility does not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall on.

I hope this helps.

Thank you

Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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