He cannot locate network printer on my laptop. Connects well with PC

Original title: printer

I bought a Canon MX870 series printer was installed on my PC by tech.  Even if it's a shared with my laptop computer, the printer is not found.  What should I do next?

Hello

1. what version of Windows is installed on the computer?

2. do you get an error message?

If you use Windows 7, see this link:
http://Windows.Microsoft.com/en-us/Windows7/install-a-printer-on-a-home-network

If you are using Windows vista, check out this link:
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-printer-problems

If not, let us know so that we can better help you with more information.

Tags: Windows

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    http://Windows.Microsoft.com/en-us/Windows7/networking-home-computers-running-different-versions-of-Windows

    Here is the link to the HP support.

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    Kind regards
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