2542 DeskJet printer to my laptop connection problems

I recently bought a printer HP DeskJet 2542, who will replace my broken.

All is well on the installation until where I am trying to connect my printer to my laptop, which has been frustratenly without success.

I tried both wireless via the network and wired via a USB connection, but none work.

After further investigation, I find that the software driver 2540 series for the connection between the PC and the printer is not yet installed, despite several attempts.

I've repeatedly uninstalled and reinstalled the entire printer software, but even when it says that the installation is complete, it is still unable to connect the printer to my computer.

In addition... I recently discovered that my connection to a portable printer is going through "WSD Print Device" of windows, that was invites me via Windows Update for a software update... but whenever I run it, it fails due to an error in "300073EB".

My laptop is a Dell Inspiron N5040 Windows 7-64 bit. Only the changes that I did is to double the RAM of 4 GB to 8 GB by adding an additional memory chip.

Any help would be greatly appreciated before that I simply returns the printer to the back.

Well... I'm happy to announce that I finally got my printer is installed properly, and that it works correctly.

It turns out that the problem was a registry key corrupted in the records of the registry where are stored the drivers for my printer was blocking the installation. I had to delete all the registry keys in the folder where they were stored, and then rename the folder in my folder of spool where the concerned driver files were stored "disable."

For those who are interested: here are the relevant steps I took:

(1) Obvously, back up your registry database first just in case where.

(2) temporarily disable the spooler to print through the Services tool in administrative tools (click the button 'Stop' after right click on the list of the print spooler, and then click on 'Properties').

(3) to open the Registry Editor (by typing 'regedit' on your search to start bar) and then right click on "regedit.exe" to log on as an administrator.

(4) using the left side nested directory of the folder, scroll to that folder in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers\Version-3

(For machines Win 7 32 bit, replace "Windows x 64" with "Windows NT x 86").

Find the subfolder under the location of the driver corrupted (in my case, "HP Deskjet 2540 series") and right click and delete it. (Note: you could also do the same to all the other driver files listed there, but you'd still have to reinstall services once you restart the system.) That's why you need this backup.)

(5) then, get out of the Publisher of the registry, and using Windows Explorer: find this folder in your root (C:\) directory:

C:\Windows\System32\spool\drivers\x64\3

(This assumes that you are using Win 7-64 bit, 32 bit, replace "x 64" by "W32X86".)

Rename the folder marked as '3' to '3.old '.

(6) now go back and restart the print spooler by using the same procedure as 1), except by clicking the button 'start '. (If your print spooler is set to 'Automatic', however, you may ignore this process, since the reboot will automatically restart.)

(7) Finally, reboot and reinstall your software print either by using the CD or directly on the site of HP.

It may be simply that a previous installation of a previous printer corrupt keys enough that he was blocking the installation.

Justice and resolution can grind slowly, but with a little investigation, it ultimately grinds. Thanks for your help... and you can consider this to be "SOLVED".

Tags: HP Printers

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