He tells me I need certificate, but I can't get it.

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  Also remove the cookie file and reg Lightroom then enter the serial number and check.

  Windows:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  programdata %

  It will open the ProgramData folder. inside locate Adobe folder.

  Go to Adobe > Lightroom.

  Open Lightroom and delete all the files inside,

  Then run LR 6 and enter the serial number,

  Mac:

  (1) right-click on the icon in the Finder, then select the 'Go - To Folder' option.
  (2) you will get a text box, type in the following command and then press the 'return '. (" Do not miss ~ symbol" "')

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  It will open the folder of the user's library.

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  Open Lightroom and delete all the files inside,

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