Headphone broken for Acer Liquid Z330

I just bought a liquid Z330 two weeks ago and everything seems to work normally very well until last night. I always have a listener glued to my ears, so I heard a difference. Audio output of my phone headset is a moment muffled and distorted particularly in the bass which seemed still loud noise yesterday. I never dropped my phone and never got wet, so I'm sure that's not inappropriate manipulation of the damage. So I tried these things so far:

  • I checked first Equalizer integrated Equalizer of DTS and Google play music. The settings have not changed, but the audio is suddenly broken.
  • Also checked if it is an isolated problem app. Nope. Even YouTube, Spotify, VLC, play music have distorted audio. Game audio is also flawed.
  • Checked if the earphones I use (the supplied headphones, that is) are already broken, but they work perfectly well in other devices.
  • Finally, I tried to different headphones on my phone (I tried Apple's EarPods as well speaker of our House system) and the results are the same, that were previously not the case since I used EarPods and speaker system recently.

I guess it's a hardware problem with the headphone jack. Any ideas on what it could be? I should make the trip to the service center or y at - it an easy solution to this without void my warranty? Thank you!

try one last thing, a factory reset, but back up your data before doing so.

backup of the settings / & reset - Reset data

If after the reset, audio is always distorted, it is a hardware problem and need to be repaired.

Tags: Acer Smartphones

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