Headset doesn't work is not in Windows 8

Original title: Setting of FRENDS headphones

Hello

Then I was given a pair of headphones of Taylor of FRENDS for Christmas, and I was not able to use them on my ASUS laptop. I have Windows 8.

I tried to update the drivers on my computer, but it says that they are all updated. My headphone is working properly when I listen to them on my iPhone 5 c, and others said that these headphones are compatible with PC laptops.

I can hear sound when I plug it into my laptop, but it is very distorted and echo. Some songs I listen to his away and sometimes I can't hear the whole song.

Is there a setting that I can change so I can listen to with these headphones? I really love whenever I can use with my phone, but I want to be able to listen to them with my laptop.

Thank you!!

Hello

Thanks for posting your query in Microsoft Community.

We regret the inconvenience caused to you. We will be happy to help you with your problem.

  1. The problem occurs with particular headset only or with other headphones as well?
  2. Have you tried using tick and different helmet so you are facing the same issue?

This problem may be due to various reasons like drivers are not compatible, or the headphone jack have some problems. First to isolate the issue try to use different headphones and check if the problem is only with a helmet in particular.

In addition, you can try after operations from the link below and check if it helps:

http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-hardware/headphone-jack-not-working-in-Windows-8/95e7f89e-8c46-478D-b549-5895013de35c

Let us know the status of the issue. We will be happy to help you further.

Thank you.

Tags: Windows

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