DisplayPort U2414H broken?

Hello

I use my Dell U2414H for over a year. I use the two HDMI ports for my consoles and DisplayPort / Mini DisplayPort for my laptop (Mac/Windows).

Everything worked well and I never had real problems. Until last week. I had stopped my monitor and my laptop. The next day when I booted up my Windows partition, I saw the error that my Dell U2414H had been recognized as a smaller screen (I remember being called portable display or something) with only the resolution of 640 x 480. I restarted my computer under Mac OS X to see if it is a software problem, but on my Mac partition I also met problems. The display is also in a very low resolution.

I tried to use the cable from my brother who has the same screen, and once again the screen is recognized as a very low resolution screen. Using another computer has the same effect.

Then I tried to pick up one of the my console HDMI cables and used on my laptop. He correctly recognized my screen as a 1080 p screen.

If this problem can be solved? Or does anyone have any information about this?

Thank you.

Images of the screen:

Be able to reset the monitor

* Disable U2414H
* Disconnect EACH cable, including power cord
* Press and hold the power button U2414H for 10 seconds
* Reconnect the power cord U2414H
* Only the laptop via the mDP to DP cable connect to the U2414H
* Turn on the U2414H, then the laptop

Tags: Dell Peripherals

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    0xffffff911503bb80: 0xffffff7f8be5f627

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    B

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  • Lenovo x230t support Displayport 1.2?

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  • U2414H, Dual, laptop, Windows 10, Nvidia GTX 960 M, no STDS to the second monitor?

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    Apology. I just see this answer. You did it ensure 1.2 DP was off when you have tested the underside of short term solution?

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    * Some displays will expose rip video on the secondary display, what installation using DisplayPort multistreaming (daisy chain).
    * A view not to return to video mode displayed after recovering from power save mode.

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    Long term = solution
    Microsoft is aware of the issue with their dock. They are developing a dongle special connector to the dock that works with the process of formation of link to boost the signal strength has negotiated with external monitors. As to when this will be available in September. Note the dongle won't be available in stores. You should open a case with Microsoft and show them that the problem occurs when you connect directly to the dock AMD and using double monitors in a DP 1.2 Garland of STD. They will then send you the dongle. I've heard other customers of this front line support Microsoft has not yet heard this dongle. Then wait until September to contact them.

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