HP Officejet 6600: Horizontal lines when scanning (digital glitch, no debris on scanner)

Hello, can anyone advise on how to fix the horizontal lines that appear when you use the flat bed scanner (Hp Officejet 6600)?

This function scan/unit worked well for a year and suddenly breakdowns at each attempt to analyze.  I went through several steps to try to resolve, including zero/restart the printer and the computer.   To clarify, this not a question of debris/ink etc on the bar of the Analyzer or glass; It's a digital bug (see attached image screenshot).

I can't find many references about it on the HP forums or elsewhere.  If it helps you to offer a response, FYI I use a macbook, which has worked well with this scanner/printer until recently with this problem.  The printer function works fine.  Finally, I just downloaded the latest update from HP for this device through the App Store and it still gives the same error.

Thank you for your consideration.

Jamiwa

@Jamiwa, welcome to the community of HP!

I certainly hope that I can help you with the unrest sweeping have horizontal lines across your scans to your Officejet 6600, you notice your Mac running Yosemite. To add the steps that you have already tried, here are some of my suggestions for you.

Try these steps in the following order:

  1. Reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Click here to download and install the full function driver: 6600 Officejet HP e-All-in-One Printer series - H711 Full Feature Software and Driver
  5. In addition, to download this driver: HP v3.0 for OS X printer drivers
  6. Try to scan the image

Also try to make a copy of the front of the printer to see if they also show the flaws.

Tip: Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

I hope to hear the result! If you wish to testify of my help, click on the "thumbs up" below!

Tags: HP Printers

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