Hello! I bought Lr 6 today but later got to know that there is mention of this in my adobe account. does not have a serial number is also. the money was also not deducted my Cardinal, Hi! I bought Lr 6 today but later fact knowledge that there was a discu

Hello! the most bizarre thing that's happened today. I bought Lr 6 to Adobe.com / in and downloaded. At the time of installation, he asked for a serial... No. I have no Adobe. Although the money was deducted from my account (I got a message saying that). After talking to some people about it... I was told that I have not can bought a Lr 6 update since I have Lr 4.4 and I could update from Lr 5 to Lr 6 and not Lr 4.4 to Lr 6. Later in the evening after that I spoke with the people at adobe they told me that there was no transaction made by my account. I checked with the Bank to check the status of my card... money is not deducted. My question how come I could download it? At the time of installation, was asked for a serial no which I did not. What should I do with the 6 Lr downloaded on my laptop? Should I delete it and go through the download again? I'll be able to download Lr 6 just after 4.4 Lr or I have to buy Lr 5 and then again to buy Lr 6? Thank you.

It is surprising that the Adobe staff did you not directly on the updated versions of Lr; the fact is that it is possible to update any version, starting by v1 to v6 bypassing versions between the two, and you download the upgrade even regardless of the installed version of Lr. Download, you did was very probably the trial version. It is not necessary to uninstall the copy of Lr v6 on your laptop at the moment, and if you manage to buy Lr, all you need to do are to enter your serial number purchased in the box for serial number, as found in the Help menu.

For the rest of your problem, the only suggestion I can do unfortunately, must return to Adobe support.

Tags: Photoshop Lightroom

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