Hi, my screen flashes during playback of movies from Netflix

Hi, my screen flashes during playback of movies from Netflix. It happens with other applications or when I play DVD. It begins in about 5 seconds in movies and it happens about every 4-5 seconds. The screen turns white for about a second, then it shows some horizontal lines, and it goes back to normal. And after a few seconds, he begins anew. I also noticed it always happen when I move my mouse during playback of a movie at Netflix.

My PC is HP Pavilion 17 inch. I3 Haswel processor and Intel graphics card built-in. 8.1 to win

I've updated all the drivers, but nothing helped.

Any suggestions?

Thank you

Dmitry

Figured out. Change refresh rate of 60 Hz 40 Hz p p and it solved the problem.

BTW, HP helpdesk is completely useless... He does not call them – at least their 'free' in India support is completely incompetent.

Tags: Notebooks

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