Hello. I paid a package CC for Photosho and Lightroom, photography package. CC download photoshop, it still regristers LR as a trial and recommend me buy AE when I have already paid. I am a user of PS and AE.

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  Hey Geri,

  Please check the help below document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

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  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238

  If you need someone to work with you on this, during the normal work week for the link below then the still need help? option in the blue box below and choose the option to chat or by phone...

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  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

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  Please try sign and sign back to the application client creative cloud with the e-mail under which you have registered creative cloud subscription.

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  Adobe Creative Cloud apps back in test mode after 2015 set CC to update

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  Hello

  Make sure that you are connected to ID Adobe Correct.

  For more information, please visit:-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  Hope this helps!

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  Hello

  Please contact support by calling/chat for billing queries.

  Reference Support FAQ: how to contact Adobe for support?

  Hope that helps!

  Kind regards

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  Hello

  Please see:

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

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  Hi Victoria,.

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena