Hello impression on win7

I use a windows laptop computer which has Win 7 - we just bought an Airport Extreme from Apple and tried to print using Hello (like Apple suggestioned) - I am able to see the printer in Hello but cannot print anything using the wireless feature.

My computer laptop mac works fine, but on my laptop and desktop window does not work...

Help, please!

Hello

I see that you can not print in Windows with Airport Extreme using Hello.

Let's not worry! I'm here to help.

Please, try the following and check:

Method 1:

Step 1:

A firewall is software or hardware that checks information coming from the Internet or a network, then it blocks or allows it to pass through your computer, depending on your firewall settings.

If you have a separate "personal firewall" enabled, you will need to ensure that port UDP 5353 Hello working properly.

http://support.Apple.com/kb/DL999

You can also consult the following link:

Firewall: Frequently asked questions

http://Windows.Microsoft.com/en-in/Windows7/firewall-frequently-asked-questions

Step 2:

You can download and install the latest AirPort Utility and firmware.

Reference link:

http://support.Apple.com/kb/HT1998

Method 2:

You can also try to update the printer driver by visiting the manufacturer's Web site and check:

Reference link:

Updated a hardware driver that is not working properly

http://Windows.Microsoft.com/en-in/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

Update drivers: recommended links

http://Windows.Microsoft.com/en-us/Windows7/update-drivers-recommended-links

I hope that helps!

If you need help on this problem or any question of Windows in the future let us know.

Tags: Windows

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