Lexmark X502n all-in - One Printer work for printing, but not scan

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• Photosmart 4700 all in one print but not scan

  My photosmart c4740 (all-in-one) printer will print but not scan

  Hi Donpaladino,

  1. What is the installed operating system on your computer?

  2. what happens when you try to scan documents?

  3. you receive an error message?

  I suggest you to follow the steps and check if it helps.

  Follow the steps in the link and check if that helps.

  HP Multifunction printers - I can't scan in Windows using the HP software

  If the problem persists, you can also check out the links and check if it helps.

  Scan and send (e-mail, send to folder, digital transmission, etc.)

• HP 6110 All in One printer will not scan to PC applications.

  I have an 6110 all in one printer connected to a HP Pavilion desktop computer running on Vista Home Premium with the MS Office 2007 Suite.  When I try to scan from the printer to MS Word or any other apps, the error message says: "unable to connect to the PC.  However, printing from the PC to the printer works very well and the USB cables are correctly.

  Any ideas?

  Thank you

  ... WSF

  ... WSF

  WSF,

  Can scan you from your pc to the 6110, using the hp scanning software?

• My HP Photosmart C8180 All-in-One Printer does not scan the black and white film strips or slides.

  This problem occurred recently. Previously, the scanner accepted slides and strips of black and white film and scanned them without any problem. Since I've updated the OS on my iMac (I am currently using OS X 10.6.8), I contacted Applecare because I thought that it was possible that my current operating system might have some incompatibilities with the C8180. 'Expert' AppleCare then accompanied me by a uninstall/reinstall, but it has not solved the problem. AppleCare said then that the problem is no doubt HP hardware failure. I find it quite peculiar since the scanner otherwise Applecare analysis works and there is no problem with respect it print or copy.

  Hi, JAOC,.

  Your C8180 can scan slides or films fixed on the memory card.  This will allow you to test the scanning equipment.

• HP Officejet 6500 all-in-One Printer does not send scan and HP print and Scan doctor without help

  HP Officejet 6500 all-in - One Printer does not scan for Windows 7 and HP Print and Scan doctor says 'not imaging' & send error message 8, [1.0,-2147221498)] - I reconnected my officejet drivers reinstalled, etc & nothing works.  I looked for help & tried repeatedly, & am willing to renounce HP.

  Hello

  Thank you for using the HP Forums.

  You can try this alternative solution to Scan:

  HP extended Scan

  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

  Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

  Let us know if it works.

• DOES ANYONE KNOW WHAT PRINT DRIVER WORKS WITH LEXMARK P6250 ALL IN ONE PRINTER AND TOSHIBA SATELLITE LAPTOP VISTA 32 OS?

  DOES ANYONE KNOW WHAT PRINT DRIVER WORKS WITH LEXMARK P6250 ALL IN ONE PRINTER AND TOSHIBA SATELLITE LAPTOP VISTA 32 OS? PLEASE, IT IS DRIVING ME CRAZY THAT I CAN'T PRINT FROM A COMPUTER BRAND NEW AND A 1-2 YEAR OLD PRINTER THANK YOU

  http://www.Lexmark.ca/Lexmark/site/home/0, 6932, 204812589_0_0_en, 00.html

  We do not know what you have already tried to do the job to the printer.

  Vista drivers are available on the site Web of Lexmarks the link above, to download.

  Go to the website above > drivers and downloads tab at the top > and follow the Options with your model number >

  Download/save the drivers compatible Vista on your desktop > uninstall/reinstall your printer according to the instructions of Lexmark.

  If you still have problems, contact Lexmark, as they are the ones who write drivers for the printer, not Microsoft.

  See you soon. Mick Murphy - Microsoft partner

• changed router photosmart b110 e-all-in-one printer does not work

  changed router photosmart b110 e-all-in-one printer does not work

  Hi aged60,

  I'm sorry to hear that you have linking problems with your Photosmart B110 printer.

  I've included a link to HP Wireless Printing Center Troubleshooting web page.  In the section entitled "your printer was working on the network before and now is not" there are clear instructions to follow when your router has been changed or updated.  If you follow the instructions you should be able to communicate with your printer.

  HP wireless printing Center - Troubleshooting

  http://www.HP.com/global/us/en/wireless/troubleshooting.html

• HP 2210 printer all-in-one: after updating WIndows 10, I can print but not scan with my HP 2210 all in one

  I've updated to Windows 10 and since then I can print but not scan with my HP 2210 all-in-one printer.  I tried to download the software updates, but nothing seems to work.  Any suggestions

  Hi @Sajapand @ddegan

  I see that you both scan problems after upgrade to Windows 10, and I may be able to help.

  Most of the products have updated software available on the HP support Web site for Windows 10.

  I also saw a few posts that say Windows 8.1 driver works for Windows 10 as well, then you could try also.

  HP provides a free tool called HP Print and Scan doctor to diagnose and troubleshoot printing and scanning problems. I recommend you to download and run the HP print and Scan Doctor , if she doesn't fix it automatically I would know what errors or messages that you receive.

  Do you know if you are able to scan using paint?

  To perform a scan of the painting: HP Multifunction printers - how Scan: Windows 8

  (This is the same for Windows 10, of what I said)

  1. Click the Start button () in the lower left corner of the screen, click on Searchand type Paint.
  2. Click on the painting in the results.
  3. Click fileand then click on from a scanner or camera.
  4. Select your printer, click OK, and then click Scan.

  Please let me know if any of these steps has resolved your problem, or if there is anything else I can do to help.

  I look forward to hear from you!

  Thank you

• Just upgraded to Windows 7 and my Dell All IN One Printer does not print. It is said that the pilot of the AIO 942 not found

  Just upgraded to Windows 7 and my Dell All IN One Printer does not print.  It is said that the pilot of the AIO 942 not found.

  Anyone where I can download this driver?

  See http://www.microsoft.com/windows/compatibility/Windows-7/en-us/Details.aspx?type=Hardware&p=Dell%20942%20Photo%20All-In-One%20Printer&v=Dell&uid=942STD&pf=0&pi=1&c=Printers%20%26%20Scanners&sc=Multifunction&os=32-bit.

  There are only drivers for Vista at http://www.dell.com/support/drivers/us/en/04/DriverDetails/DriverFileFormats?c=us&s=bsd&cs=04&l=en&DriverId=R151559.

  They are supposed to work if installed in compatibility mode. http://en.community.dell.com/support-forums/peripherals/f/3528/t/19319527.aspx.

• HP ENVY 5530 e-all-in-one: HP ENVY 5530 e-all-in-one will print but not scan

  The material (both print & scan) worked well on OS 10.10.x but as soon as I xfr needed a MBP less 10.11.4 it stopped scanning through the HP software, but will work under Mac software scan. (The side of the printer still works fine.)

  Hi @Mrkil1o1,

  Welcome to the HP Forums! I'd love to help you to scan from your 5530 craving for your Mac. I understand from your description that it worked well when you have 10.10, but since the upgrade to 10.11 you can print but not scan.

  Let's start with resetting the printing system, uninstalling the software, repair the permissions of the drive and re - install & re-add the printer:

  Scrub / uninstall

• Re: HP Officejet Pro 8600 Plus print but not scan

  I'm on Mac OS X 10.6.8 and recently bought an OfficeJet Pro 8600.  It worked fine for about a month, and then we moved into a new House.  Now, it print but not scan to computer.  It scans email fine.  Same problem wired or wireless.  It is said the computer Scan is not enabled.  When I try to activate scan to the computer using the HP utility, he runs for a long time and then says that the connection has been lost.

  Hi mpk1969,

  Mac OSX:

  Try the following steps.  If you want to learn more about your product, click here.

  How to perform a scan: OS X v10.8

  1. go to the HP utility to 8600 of (Preferences system, scanner open, click on the utility tab)

  2. under scan settings, click scan to the computer

  3. make sure that a check mark beside enable scan of the computer

  4. click OK in all the dialog boxes and of proximity

  5. try scan of front panel

  Follow the steps below

  1. open System Preferences

  2. Open Print & Fax

  3. in the white box under printers right-click and select Reset Printing System

  Note: resetting the printing system will remove all printers in the print queue

  4 restart the computer

  5. Open Print & Fax and then click the + to add the printer to the print queue

  6. open the HP utility, and then click Scan to computer to make sure this option is

  Try scanning the computer to the printer and let me know what happens?

  Windows:

  HP has designed a quick and easy tool that diagnoses and solves many problems of printing, scanning and connectivity: The HP Print and Scan doctor. HP recommend you to download and install Print and scan doctor no matter what time you need to solve a problem with your HP printer from the link below.

  I would like to know what are the errors you receive?

  http://www.HP.com/go/tools

• C4280: I can print but not scan - on Mac with HP printer

  Hello. I can print and copy but will not scan. It is five years old, the printer does not see a lot of action and is in good shape, so it would be a shame to get rid of if I can work on what is the problem. Any kind folk know where I should start? Thank you! Eugene

  Hi @walthamstoweuge,

  Welcome to the HP Forums!

  I see that you can print but not scan with printer HP Photosmart c4280 on Mac OS X 10.10 Yosemite. I'm happy to help you!

  Please make sure you have the latest driver installed, in this guide, installation of a printer Mac driver by using Apple Software Update. Then take a look at this post, Re: iMac OS X 10.9.3 scan driver for HP OfficeJet Pro 8500 a A910a to iMac doesn't seem to be, by my colleague @Sunshyn2005. That applies to your situation as well.

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope this helps!

• HP Photosmart C6380 will not install on windows 8.1 after upgrade. Can print but not scan.

  I recently updated my windows 8.0 to 8.1 Dell desktop and my 6380 photosomart would not work.  I downloaded the updated driver, and the installer hangs on "rotating disc icon" who then disappears.  It seems that the print function has been installed, but the printer doesn't scan.  Multiple level 4 uninstalls, restarts as well as disabling the firewall during installation;  I can print but not scan.   I know that the printer works fine I can scan my laptop.

  Hello there jcartmell,

  If you are still having the problem with the installation of your printer on your system Windows 8.1, I would try to help out. I read your post and saw that you tried several level 4 uninstalls and still have the same problem installing. I'll post you a few of my recommendations.

  • First of all, I would recommend a clean boot. How to make a boot in Windows (click on Windows 8.1 and follow the steps).
  • After you restart the computer from the boot, complete an uninstall of level 4, you have done previously.
  • When the computer restarts after uninstalling, reinstalling the software: series all-in-one printer, HP Photosmart C6300/6324 full feature software and driver
  • Afterwards, return to the clean boot procedure to activate the disabled services.

  I hope this helps!

  All the best,

• IJ Scanner Utility will print but not scan from iMac

  I have used this gun for more than a year Mx920 - no problem. Had a paper jam. Erased. Can always print and copy. But when you try to scan the computer, I have the error 2.156.0 Jet "scanner is off or usb is not connected".

  Re-downloaded and installed the drivers. Once I installed the drivers 'successfully', I can't find where to use it.

  Print but not scan. Woman can scan his MacBook. Therefore my iMac to my printer.

  10.10.5 Yosemite

  Try to launch the Image Capture. In the left pane, the Canon MX920 should show under the shared section.

  Another option is the Canon IJ Scan Utility (Applications/Utilities/IJ Scan/Canon IJ Scan Canon utility)

• OfficeJet 6210... W7 64 bit... will print but not scan

  JO 6210 will print but not scan

  Hello attatronand welcome to the Forums of HP, I hope you enjoy your experience!

  I understand that you are having problems of scanning.  Any specific error comes up when scanning? Is that what you've scanned several programs?  You are still able to make a copy?

  I recommend to download and run the HP print and Scan doctor.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!