Help blackBerry Smartphones! device password does not.

Similar Questions

• Smartphones blackBerry Desktop Device password does not work

  When I connect my Storm to my PC via a cable ubs, a pop-up box to request my password for the device, but it does not accept my correct password.  I guess that's the same password I use on my device each time that I unlock it. I tried turning power switch digital lock but still does not work.

  I have 'Safe' switch off my camera and then disable the password on the device before plugging it back it.

  What hassle.  Any solution?

  Thank you.

  Do you have a digital password?  What I mean is, you keep the storm in portrait mode when you enter your password on the device and it is a series of numbers?  If so, this translates into the storm than the alpha characters, which you can use on your pc.  For example, if your password is 369, and that's what you enter on the storm when you hold the device using the appeal on its merits, then your password if you notice the characters entered so alpha characters are 369 is actually dmw.

• BlackBerry Smartphones Media Manager does not recognize the Media card

  Installed the media 2G card.  Card is able to format and presents itself as 1.8 GB.  With mass storage, office software (Roxio media manager) does not show - memory card from the device.  In mass storage mode (which, according to the manual means the acts of the device as a USB storage device), PC sees the device, but does not not the files copied to it.  Has spent about 2 hours with the technical support of Verizon... they are puzzled.

  I found a workaround for the music files on the card.  I removed from the Blackberry and installed in an SD adapter full-size and there in a USB key with a SD slot.  My computer has seen the media card (embedded in the USB device) and I flew over songs in the repertoire of music on the media card, put it back into my phone and viola... the music file was there!

• Report Bug Z10 blackBerry (BlackBerry Z10) - the default value of 10 attempt to enter your device password does not work.

  Hi BlackBerry / community support.

  My son had accidentally enter incorrect password 5 times on my Z10 (model STL100-2, OS 10.1) and I could not unlocked it on my 6th attempt. The Z10 device does not recognize my correct password on my 6th attempt and got stuck on this attempt (whenever I get my password the device does not recognize it and will return to the attempt of 6/10).

  The device is forces me to enter "blackberry", even if it was just 6/10 attempt and I don't want to do because I know he will wipe away my camera. Anyone who has this experience and found a solution please help.

  Thank you

  Oliver

  OliverTwist says:

  Hi BlackBerry / community support.

  My son had accidentally enter incorrect password 5 times on my Z10 (model STL100-2, OS 10.1) and I could not unlocked it on my 6th attempt. The Z10 device does not recognize my correct password on my 6th attempt and got stuck on this attempt (whenever I get my password the device does not recognize it and will return to the attempt of 6/10).

  The device is forces me to enter "blackberry", even if it was just 6/10 attempt and I don't want to do because I know he will wipe away my camera. Anyone who has this experience and found a solution please help.

  Thank you

  Oliver

  I had the same thing happened to me not so long ago, and when I typed BLACKBERRY, it stait returned to the password input field and I've lost absolutely NOTHING

  My advice is that you do what the phone asks simply type BLACKBERRY, and then you will be able to type your password without losing anything

• BlackBerry Smartphones my "BOLD" does not work from... Help, please

  Hello, I have a Blackberry 9000 "BOLD" device. last day, when I changed my SIM card & put the battery on the starting point, is not starting at all.

  When I put the battery, the red light is on during approximately 10 seconds (without flashing, right now) then after a few seconds the white screen comes with the loading circle... and then set turns off and the red lights again.

  Its like light - red > white screen > light > white screen >...

  I tried many times, but it does not solve. I removed the battery for hours more, also same result. I connect it to the pc with USB, but it does not and PC also does not find the device. BlackBerry Desktop Manager failed to connect with him. How to fix it... Please help me... I have a lot of data in it. In any case, I have to start for once...

  The red light still flashes? Do you see anything on the screen?

  Try to reload the software on the BlackBerry using the article below.

  KB10144 - how to force detect the BlackBerry smartphone using the Application Loader

  Thank you

• BlackBerry Smartphones windows 7 does not recognize the device

  I was connected my 8330 for a desktop XP for a long time.  The sw of the device is v4.5.0.175.  I recently got a new Lenovo T410 laptop, running Windows 7.  I downloaded the software (version 5.0.1) DM and checked my camera SW is updated, but the laptop is still not recognize that the device is connected (via USB).  I tried all ports USB on the laptop and also followed all the steps detailed in KB13146, with no luck.  I find nothing in any of the forums that refer to Windows 7.  Can anyone help solve this problem?

  Hi and welcome to the Forums!

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails
  KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. I can attest that DTM does not indeed a BB under Win7... mine is exactly so.

  I hope that something it is useful!

  See you soon!

• BlackBerry Smartphones WhatsApp works does not after having paid for it! Help!

  Hey all, I wonder if someone can help me.

  I installed the free "WhatsApp" about 90 days ago, and it was working fine until it expired.

  Yesterday, I paid through Google Checkout for a year and it was working fine until this morning.

  I got a message saying I need to update my free WhatsApp that I had a critical bug in the version, I've had.

  I tried to update, but now I "WhatsApp v2.4.4047" boot for about an hour. It has been failing to register (who says ' tTo much fails, please restart or reinstall).

  I tried so many times and now it even does not anything! Help!

  I used my head and I fixed it! Yay!

• BlackBerry smartphones get Images does not

  Hello, all. Until a few days ago everything worked properly. Now when I want to download the images in an email, nothing happens. It does not even show the download icon. And the possibility to get the Images went unless I have move to the text gross and back or leave the email and open again, but there is still nothing if I try to get pictures once again. Thanks for any help!

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

• BBM blackBerry Smartphones and Internet does not

  I've had my blackberry for almost 2 years now and my bbm and suddenly started Internet doesn't work don't not 2 nights ago, ive tried resteting my phone and it still does not, when I try to send a message or someone trying to send me one, it just all just with a cross and I can't connect to the internet. What should I do?

  Hello _vics

  If you got the recording message please try these two steps to see if this helps:

  1 send your Service book

  • KB02830 Send the directories for the BlackBerry Internet Service

  2 - do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back.

  Try it and tell us.

  Prince

  ________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry smartphone touch screen does not work, 2 phone... Torch = junk

  It's my 2nd my first Torch torch touch work stoppeed and ATT sent me another...

  Now this torch touchscreen stopped working, so far, I did a reboot hard and soft...

  now I can do a factory reset or downgrade...

  IM starting to think that the torch is undesirable.

  Well, I talked to ATT tech support and I actually finally got through to BB and they open a case and gave me a number of good ticket for 3 days...  The first tech support was a dunce and she told me that 7 hours was taken long to upgrade software, so she told me to unplug and re install...  That solves nothing, only bricked my torch, even though she was right about one thing 7 hours is far too long, but it does not solve anything...

  then I recalled in support of BB using my ticket number... and here I actually spoke to somebody who knew what he was doing...  We connected through desktop remotely, and he guided me...

  He told me to never update device software when the software asks you to update...  I told him, I was getting a white screen and it says App Error 200...  He told me that we have a clean wipe and install everything new facility...  He has directed to the site from ATT and I DL the latest peripherique.246 software...  Then after it DL'ed I installed;...

  then he had me to connect the device again AND GO INTO PROGRAMS CAN record B\LACKBERRY

  then find charger, here, he had me select the apps I would like to, and then click Next...

  then after 5 minutes it finished loading, he then told me to wait another 10 minutes for the device to reboot and then my torch works!

  If anybodys touchscreen doesn't work more or torch is made of bricks, I highly recommend doing this procedure...

  I called BB again and had them send me an email for accurate insrucions, so I recorded in case this happens again... Here it is...  Keep in mind first you need access to the ATT site will link you to the site Web de Blackberry and then DL file then open and install and do the following...

  Check that the device client software is installed on their computer, or it won't work.
   
  1. click on the start menu
  2. go in my computer
  3. go in: C:/Program Files/Common Files/Research in Motion/Apploader
  -If its 64-bit windows, it will be C:/Program Files(x86) /Common Files/Research in Motion/Apploader
  4. double-click on "loader.exe" (it may be called "loader" according to windows settings)
  5. a window opens saying "welcome in the application loader wizard." Click next
  6 next, where it is written 'Connection' to ensure that either "USB - PIN:" or "USB - PIN: UNKNOWN" appear. ""
  7. click on next. It take a while to connect to the device and then view the Application selection screen.
  -L'application selection screen will be a list of application control.
  -Items that are checked will be installed, if they do not already exist on the device.
  -Items that are not checked will not install, and if they already exist on the device they will be deleted.
  8. ask the customer to scroll through this list and check all applications they know they would like on their blackberry.
  9. once everything looks good, click Next.
  10. click on the Advanced button.
  11. make sure that 'remove all previously installed applications' and "Delete all application data" is checked.
  12. click Next.
  13. If loader.exe asks you if you want to automatically back up and restore data, select "do not automatically backup and restore."
  14. click Next and then finish
  15 advise the customer that this process can take anywhere from 20 to 40 minutes, and everything they do during this time is to ensure that the blackberry is connected. The first time that their blackberry starts after this process, it will stay on the screen of the hourglass for about 10 minutes, nothing to worry about.
   
  Once the client can see the home screen of their blackberry, they're OK disconnect.
  The customer will have to re - turn on their radio, they can do so by going to manage connections > select Mobile network

  Sincerely,

  Sarah
  BlackBerry customer support
  Research In Motion Limited
  Tel:
  NA toll free: 1-877-255-2377
  UK toll free: 0808 100 7466
  Europe: + 44 1753 558400
  Around the world: + 1-519-888-6181
  E-mail: [email protected]
  Web: www.blackberry.com

• BlackBerry Smartphones red LED does not

  My bright red LED message does not at all. How doi switch on? Please be specific to the topic where the icon or other path lie, thank you... (you wish that I did not leave the ATT store to talk to me in this unit!)

  The LED may blink for several reasons... the a main notification messages.

  To change a profile of notification on a BlackBerry smartphone using BlackBerry® Device Software 6.0, follow these steps:

  1. On the BlackBerry smartphone home screen, click profiles.
  2. In the notification profile list, click on change sounds and alerts.
  3. Click on sounds for the selected profile.
  4. Click on the application to change. Example: Messages Messages, calendar or level 1.
  5. Make the changes.
  6. Open the Menu and click Save.

  In step 4 above, click your messages and a corresponding email account, you will see the function of Visual alerts, the value IT for the red LED flashes when you receive a message.

• Smart phone BlackBerry Smartphones unlock password do not work

  I tried 9/10 times to enter the password to unlock the keyboard, but it does not work. any help please?

  Nothing anyone can do.  On the 10th attempt failed, it will wipe all data from the device.  Unless you know the password, there is no other way.

• BlackBerry Smartphones Media Manager does not detect the 16 GB Media Card

  I just bought a microSD 16 GB for my Blackberry "BOLD" and the phone itself is concerned, it works very well. I am able to navigate the map using my phone and he wrote that a multimedia card is present.

  The problem I have is with the Desktop Manager of "Media Manager". I want to be able to transfer/encode music and videos on my new media card, but it does not appear in the list. I tried upgrading to the latest version (4.7) and still nothing. The only thing that appears in the "My devices" list is the built-in 1 GB memory of the device.

  I called Rogers for technical support, but they do not support the Media Manager.

  Any help would be greatly appreciated.

  Thank you!

  Brendan

  Please read the link

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB11883&sliceId=1&docTy...

• BlackBerry Smartphones my PC does NOT recognize my Blackberry Curve 8330 at all!

  I'm at the end of the roll, trying to figure out this question. My Blackberry Curve 8330 just will be not recognized my Vista PC running at all.

  Here's what I know:

  -My phone was purchased new may 9. It's the Verizon service, so what matters.

  -My phone has a microSD inside memory card.

  -(Home and car chargers) USB charge cords work to charge my phone. I see the icon taken directly to the left of the battery and it stays there until I have unplug the unit.

  -I tried different USB cords to connect my phone to the PC and nothing works. When I plug in, the phone displays the icon card very briefly and then disappears. Nothing appears in the device for the USB slots Manager, either.

  -All USB slots are the same, even those at the back of the computer.

  -Other USB devices (iPod, for example) work very well.

  -Ce How - to guide: http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=3...

  I uninstalled Desktop Manager and installed the USB/Modem drivers (as it says). Those that I have used is worm. 4.7. still nothing. I restarted the computer and still nothing. This solved nothing. (Even used such 4.5 recommended in this thread, and it does not, either.)

  What exactly should I do to get my PC recognise the Blackberry? I can't do some of the things I want to do until this issue is resolved. Because the USB port works to load, then I think that it must be my computer, but where the conflict is and how to fix it, I don't know.

  Any help would be appreciated. Thank you!

  Believe it or not, this problem has been resolved by the simplest of ways - simple up to what I feel embarrassed!

  Know how they say when he's broke to book on I have and it works? Well I hate to be energetic on electronics, but I hit just the USB cable in the port of the BB curve. Then it started working like a charm.

  All that stress and all I had to do was show some muscle.

  After that it would not recognize the device in Windows as a mass storage device. This has been fixed by the backup of the memory card on the PC to save my pictures then insert into the BB and put in shape. At that time I also found instructions online to change the drive letter of the mass of the F: BB storage device a letter less used to resolve a conflict.

  My BB Curve is perfect now and all we needed was the strength to fix. Again, I can't wait to beat him and mistreating my electronics but sometimes it works!

  In conclusion, please don't make me feel too embarrassed lol.

• BlackBerry Smartphones device password required

  When I try to connect my smart phone BlackBerry to Blackberry Desktop Manager, I get the following message:

  Device: USB - PIN: 255682 1

  Please enter your device password (1/10):

  Where can I get this password?  The password to open my device isn't for her...

  Help, please!

  You da man!

  It worked!  Thanks a bunch!