Help! Cannot install software or drivers for 4500 JO! "MSI. Scan""Fatal Error"- (continued)

I posted this problem once before to http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup-e-g-Windows-8/Help-Cannot-install-soft... and I thought that my problem was resolved, but it was not.  So, here I am again.

With the 'solution' to the other thread, I was finally able to load the software for the printer on my computer, but then the computer is not grateful and in collaboration with the printer for some reason any.  I got the JO 4500 all-in-One machine to print with a generic driver to a different printer, but I couldn't use the other features like analysis.

Now, when I plug in USB cable to the printer to the computer, nothing happens.  Other USB devices work fine, but the printer is not recognized as it should be for a reason any.  So, I installed the printer drivers and software, but now cannot complete the installation of the printer to work. What gives?

All my pc info and the printer is given on the thread linked above.  I hope I can help with that.  This is ridiculous.

This looks like a port that the computer connects to is turned off, which is very rare, or as the USB cable may be bad. Another possibility is that the USB port on the printer itself is turned off. To control the port on the computer just plug in another device to the port and see if the computer detects. It will very likely, because, as I said, it's very rare that a single port out. Normally, if we're all going. The next thing to try would be the cord USB itself. You can do this by plugging it into a different printer, or by getting a USB cord and try. If none of these things work, run the installation again, but this time, after connecting the printer, open the Device Manager to see how your computer handles the pilot. Make sure to click on view, then select Show hidden where the installation is being hidden. If the printer does not appear at all, then the USB port on the printer itself is probably bad and you will need to connect the printer to a router by an Ethernet cable in order to to use. If the printer appears in the Device Manager, but there are errors, this means that the computer is just to have a hard time to locate the drivers. If this is the case, let me know.

Tags: HP Printers

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