help [CS6 install requires a product calling]
I bought Photoshop CS6. After uninstalling, I tried to download it again, but after entering the number of Scriptures (according to the serial number is correct, but can not find the product calling). What do I do?
I want to install a product I bought CS6 and Extended CS6 not
[As published for the clarity of the question and the future forum search... MOD]
you have just installed your cs6 previously?
If not, you bought the right product. http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
If so, you must have had a number of previous versions or had a previous version installed when you installed cs6.
Tags: Adobe
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CS6 upgrade returns: "this serial number is not for a product calling it".
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Which is strange because CS5 is currently installed and running on this computer
So he then invites me to choose a previous product I own and enter the serial number for this. So I select CS5 and enter the serial number for my CS5 license.
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But he said not may all in detail below. Why is know not valid?
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