Help! Modem error

Hi, when I try to start my internal modem I get this error (WXP Home SP2):
The modem log
-Type of modem: TOSHIBA Software Modem AMR
-Modem inf path: oem22.inf
-Modem inf section: INTEL_AMR. Modem
-Matching hardware ID: PCI VEN_8086 & dev_24c6 & subsys_00011179
-Opening the modem device failed with error 000005aa

COM open
The port that the modem is attacched could not be opened. This can be the result of a hardware conflict.

Connection to IOLFREE error
Check the Device Manager to verify all devices are functional.
ERROR 603: The modem (or other device connectin) is all ready in use or is not configured properly
I check in the Device Manager without found any conflict and reinstalled the driver
T.Y

Hello

Modems troubleshooting is a little tricky. Error messages are of course, but I don't pay much attention to them in the event of communication problems.
You hear the tone of the telephone line when you try to connect? The modem dials the number? If Yes, on these 2, see network settings, secuity settings.

However, I guess based on the error message that you did not hear the tone of phone line. In this case, the real hunting begins. First consider whether you have installed a few old communication software, perhaps for a laptop, maybe for an old printer or scanner that does not connect via USB. If you did, try first unistall all those.
Did you install or configure any other communication software which may involve COM ports? Think back and undo these settings.
If all else fails, if you do not find the problem in or by resetting unistalling then there are 2 options:
- either the software is so changed that you can not change it back without being a supernatural person with psycic abilities. My suggestion - pick up the machine! Check the modem DIRECTLY after recovery. Do not install any other software before that. If it works, then install the additional software one by one and check the operation of the modem between each packet.

-If the above does not help probably your modem is faulty. Turn the service.

Best regards

Tom

Post edited by: Tom Mannerhagen

Tags: Toshiba

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