Help. New computer w/windows 8, can not get scanner to work on my MFC 8460N

The fax and the printer works only.  I tried Windows "fax and scan."  When I click new scan, I receive an error message that says: "cannot complete the scan.  I checked the computer and see that my Brother machine is correctly identified as the default value.  I checked with brother, they told me that the driver is compiled in and having been through other ideas that did not help, they said to contact Microsoft.

Drivers and instructions for brother built in the driver: http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/003000/000000/faq003000_000.html?reg=us&c=us&lang=en&prod=mfc8460n_all&Cat=101

J W Stuart: http://www.pagestart.com

Tags: Windows

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