Help! -New Dell i3847 - Windows 7 Pro - Dell Recovery Disk Win 8.1 & DBaR don't make a backup of the system

I bought a new Dell i3847 and it has Windows 7 Pro 64 bit installed at the factory on it.

I wanted to make a complete backup of the system, but the Dell Backup and Recovery software does not allow me to make a backup of the system.  In addition, I was unable to create a system recovery disk using Dell backup and restore.

I can't use the drive system recovery expected Dell because it clearly states Windows 8.1

(1) why is a Win 8.1 drive included with a Win 7 Pro 64 bit system?

(2) what is the problem with Dell backup and recovery that she:

(a) cannot create a recovery disc factory

(b) allow me to create a backup system so I can go back to the factory State

Help!

It has been 2.5 hours and it is still "initialize disk" to create a recovery of the plant.  It usually somewhere fails during initialization or in writing.    Spend hours for each failed attempt to create a factory recovery disc is NOT GOOD!

The factory restore disk was finally created.

Dell is now a person pays create a backup system and the user must download a update to do so.

Microsoft has a tool to create a system image and make a recovery / restore disc which is free.

So, I used DBaR do restore disk by the factory.

However, to make a system image and a recovery / restore for that, I used windows 7 built in software.

Tags: Dell Software

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