Help! OfficeJet J6400 home network printer does not print more

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• HP Officejet Pro 8500 a Premium: HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.

  HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.  I constantly get a message that the computer cannot communicate with the printer.   Not only it will be not be printed docs, it will not print web pages using 11 IE or Google Chrome.

  I used print and Scan of doctor, he always reports there are no questions and print page one same test so I can not print anything else.

  Whenever I want to print, I have to restart the computer.  After the reboot, I have a chance to print.   This problem started on February 15, 2015.

  My operating system is Windows 8.1.   I have unintalled HP, rebooted, and then reinstalled the software software:

  OJ8500_A910_1315 - 1.exe

  HP Print and Scan - HPPSdr.exe doctor

  HPSupportSolutionsFramework - 11.51.0049.msi

  All versions were last uploaded on 4 April 2015.

  I have a home wireless network (router Ubee DDW366).  All other devices in the House will be printed on the printer of 8500 has no problems: 2 Toshiba laptops, 2 Android phones and 1FireHD.

  The desk top is installed with a network card Netgear, I don't know the model, but I had it tested by a PC technology to verify that the card works.   The card and 8.1 of Windows have been installed on January 3, 2015.

  I have run virus scans and analyzes malware.  Whenever they show that there are no problems with my desktop computer.  What kind of desktop? Specially designed for my listing of... without brand computer parts store.  ASUS motherboard P6X580 Premium.  Now I will probably get hacked!

  I'm at my wits end.  And it's frustrating when I need to print something and the system hangs.  I often use screen printing to a word document to save in order to restart... but then I lose all sorts of features when I pick up what I needed.  It is also a time consuming.

  This printer we served well for two years and I have expensive cartridges pending; another two cycles of recharge.

  Help?

  Addendum: can I scan with the HP printer help.  I open the HP printer assistant, he "gets" the printer information, then I select "scan a document or photo" and the printer answers.   I have no problem with the sweep.

  It has been awhile, but I played on something you wrote.  "There could be a software conflict with the HP software" everything worked very well... impression was shifted at best; just didn't know if it would work.  So I would eliminate a program, reboot clean, try to print, and then reinstall the software.  I finally found the culprit.  I had a program running in the background, occasionally.  When it ran, HP does not print.  Stop the program and I was able to print... Do not have a problem since I found it... I do not say that it was a software to share files... so I replaced since this program with something else that doesn't cause problems...  It took a long time and I couldn't work the question every day.... but I can say that I have problems printing for the past 5 days!  I can print with confidence.

• I need help, its frustrating me! network discovery does not illuminate.

  my network discovery does not illuminate. Whenever I try to turn it on I get an error message that says: (the specified service does not exsist as an installed service)! I need to elp, its frustrating me! I have windows vista.

  Hello

  Did you change your computer?

  Method 1:

  Based on the network location you choose, Windows affects a State of network for network discovery and opens the Windows Firewall ports suitable for this State.

  Step 1: We recommend you to check if the elements of network discovery are enabled in Windows Firewall. To do this, try the following steps.
  1. click on start, type firewall and then click Windows Firewall with advanced security.
  2. click on rules of incoming traffic in the left pane and select the (SSDP-In) network discovery and network discovery (UPnP) - in the list.
  3. click on rules of outgoing traffic in the left pane and enable network discovery (SSDP-out) and the discovery of the network (UPnP-Out) in the list.
  4. apply the changes and check the result.

  For more information about network discovery, see this link:
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-network-discovery

  Step 2: Check the status of the following services: browser, TCP/IP NetBios support.
  1. Click Start, type services.msc and press to enter.
  2. from the list of services, double-click the service computer browser and TCP/IP NetBios support.
  3. change the startup type to automatic and start the service.
  4. apply the changes.

  Method 2:

  Now we go ahead and try to enable the discovery of the network on your computer and check for the issue.

  Network discovery is disabled by default for public networks. Changing a network location type to home or work is the best way to turn on network discovery. To learn how to change a network location type, see Choosing a network location. To enable discovery manually, follow the steps below.

  To turn on network discovery

  1. open the network and sharing Center by clicking the Start button, clicking Control Panel, clicking Network and Internet, and then click Network and sharing Center.

  2. If network discovery is off, click the arrow button expand the section, click turn on network discovery, and then click on apply. Need administrator permission if you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  I also suggest you turn on discovery of the network link and check.

  Enable or disable network discovery

  http://Windows.Microsoft.com/en-us/Windows-Vista/enable-or-disable-network-discovery

  See also:

  Windows wireless and wired network connection problems

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Network connection problems

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-connection-problems

• "I have a hp officejet 6500 e709 - black ink does not print." I have replaced the ink cartridge...

  "I have a HP Officejet 6500 E709 - black ink does not print." I have replaced the ink cartridge... clean the print heads and contacts... and nothing seems to work. All other colours print fine. HELP ME PLEASE.

  Before you buy a new set of PHA, you could try following the instructions on this post for a more aggressive cleaning Interior http://h30434.www3.hp.com/t5/Other-Printing-Questions/Photosmart-Premium-c309a-Black-prints-out-green-on-photo-paper/m-p/449245/highlight/true#M28673

  Try this first and post back to tell how you got.

• I have 2 computers that are running windows 7 prem 64 bit family. I'm trying to set up a home group, but does not recognize my extra computer. It is on the network. I have a netgear router wnd3500

  I have 2 computers that are running windows 7 prem 64 bit family. I'm trying to set up a home group, but does not recognize my extra computer. It is on the network. I have a netgear router wnd3500.

  Hi Mark,

  Thank you for writing to Microsoft Communities. The description of your problem, I understand that you have problems setting up a homegroup with Windows 7 computer. Please correct me that I misunderstood.

  
  

  Mark, please don't worry I'll try my best to resolve the issue.

  I suggest to go through the following websites, which provide a detailed description on the homegroup and how to set up.

  Home Sweet homegroup

  http://Windows.Microsoft.com/en-us/Windows7/help/home-sweet-HomeGroup-networking-the-easy-way

  Homegroup from start to finish

  http://Windows.Microsoft.com/is-is/Windows7/help/HomeGroup-from-start-to-finish

  If you're still having trouble to set up the residential group, please let us know. We will be happy to help you.

• 8600 visible on the network, but does not print wireless

  I can see the 8600 on my airport network, but does not display the work sent wireless (no error msg, stay in the queue). To print correctly if the USB cable is connected. Also see a separate network of 8600, but do not have a WEP key for it and don't see how to create one, so it won't let me join this network. Don't see any info on this in your pages and support forums.

  It was a very good question. I looked at my list of printer and there are 2 8600 s that are listed.  I think we could be active when the printer is connected via the cable and one for when it is wireless. I went by default and had no trouble in a wireless printing sheet.  It is probably a mistake on my part of the user, but I don't remember adding a second printer in the menu printing. I'll play around with it and remove an if it is not necessary. Thanks for your help.

• OfficeJet 8500 a 910 scan does not work with my Macbook Pro Snow Leopard 10.6.8

  OfficeJet 8500 a 910 scan does not work with my Macbook Pro Snow Leopard 10.6.8.  I tried to reload of apple and HP.  My drivers and software are up to date.  I tried to scan from preview, Capture and print browser.

  It worked finally.

  Why doesn't HP have updated the drivers for a Macbook Pro 10.6.8 Snow Leopard?  I couldn't find one for 10.5 or 10.6 Leopard.  I tried everything I could find. I found a note on the edge of Disussion which suggested someone try a driver for another HP printer may be similar.  I found if I used the full program for Macbook Pro 10.6 Leopard I could scan.  The fax appeared to be installed via blue tooth.  I have not faxed anything, but it has been tested during the installation of the program.  Complete program of the HP I can't print.  I loaded via Apple an another whick of printer HP Officejet 8500 A910 allows me to print.  It is the only way that I could make use of my HP printer, scanner and fax.  Crazy, but I think it works and I can put some scans and, hopefully, fax to my Macbook Pro.  I appreciate the help.  Please encourage the HP programs and drivers for my Macbook Pro Snow Leopard 10.6.8.

• Wireless network adapter does not work on my Satellite A200

  Hello

  My wireless network adapter does not work under Vista. If I press FN + F8 nothing happens. Wireless communication is always offline.

  What can I do?

  Details:
  Typ: Atheros AR5008X Version: 7.2.0.164
  Laptop Satellite 200
  PSAE6E

  Please help me!
  Thanks in advance!

  Phil

  BIOS bug? I don t think so

  First of all, you must make sure that this isn't a hardware problem. In this case, insert the Toshiba Recovery CD and reinstall the operating system of this device. This will outline the laptop to factory settings. Notes; This would format the whole HARD drive.

  After the new installation, you must activate the WLan switch on the side of books, and you can then use the switch button FN + F8 to select the WiFi network.

  I assume that you have already configured your Wlan router. So the same settings such as the SSID, encryption of WLan, etc. must be defined on the laptop too.

• I have Windows XP Pro on my computer but have now tried to load Windows 8 but I need to remove it again to load Windows 7 Home because most does not

  I have Windows XP Pro on my computer tower but have now tried to load Windows 8 but I need to remove it again to load Windows 7 Home because most does not

  How to perform a new Installation of Windows 7:
  http://pcsupport.about.com/od/OperatingSystems/SS/Windows-7-clean-install-part-1.htm

  How to do a clean install with Windows 7:
  http://www.SevenForums.com/tutorials/1649-clean-install-Windows-7-a.html

  Migration from XP to Windows 7 Easy Transfer and a USB key:
  http://www.howtogeek.com/HOWTO/3179/migrate-XP-to-Windows-7-with-easy-transfer-and-a-USB-drive/

  Windows Easy Transfer for transferring from Windows Vista or XP:
  http://Windows.Microsoft.com/en-us/Windows7/products/features/Windows-easy-transfer

  If the family Windows 7 product key was already activated, you need to activate by phone. Both your XP COA / product key and Windows 7 very practical key product and then activate by phone following the steps below.

  1) click Start and in the search for box type: slui.exe 4
  (2) press the ENTER"" key.
  (3) select your "country" in the list.
  (4) choose the option "activate phone".
  (5) stay on the phone * do not select/press any option * and wait for a person to help you.
  (6) explain your problem clearly to the support person.
  (7) the person must give you a confirmation ID, copy it down on paper,
  (8) check that the ID is correct in reading the support person.
  (9) to enter the ID number, then click 'Next' to complete the activation process.

  Activation and registration of a Microsoft product
  http://support.Microsoft.com/?kbid=326851
  Windows activation: (888) 571-2048
  (888) 725-1047 or 800-936-5700

  J W Stuart: http://www.pagestart.com

• Network connection does not work after reinstalling Windows XP.

  Original title: problems with reinstalling XP.

  I had re format and re install windows xp but now my network connection does not work.  I have no IP address, even if my router and the pc are on DHCP. Device Manager tells me that the controller Ethrnet on the motherboard has no drivers, but I can't find a driver.  Any thoughts appreciated.

  Hi John Fisher_888,.

  You can download & install the drivers for the adapter from this link & check if it helps

  http://support.Dell.com/support/downloads/devices.aspx?c=us&l=en&s=Gen&SystemID=DIM_PNT_P4_8400&OS=WW1&OSL=en

  Hope the helps of information.
  Please post back and we do know.

• Update my wireless network device does not work after installation of Software Distribution Service 3.0

  After the installation of Software Distribution Service 3.0 update my wireless network camera does not work how do I uninstall Software Distribution Service 3.0

  How did you receive the update?

  Was it via Windows Update or Microsoft Update?

  Before the changes are made to your computer, the system restore points are made. This is so that you can go back in case an update causes problems.

  Follow these steps:

  1. click on the Start button

  2. click on accessories

  3. click on system tools

  4. click on system restore

  5. click on next

  6. in the calendar that appears, select the one which refers to Software Distribution Service 3.0 and click Next

  After the collection of certain data, the computer will restart, and the update will be gone.

  Hope this helps

  Post back if necessary

  ___________________________________________________________

  If this post can help solve your problem, please click the 'bookmark' or 'Yes' to this message button. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Network card does not properly

  I just bought a Windows 7 HP Pavilion HPE with an Atheros AR8161/8165 PCI - E Gigabit Ethernet Controller. When I restart the computer, the network adapter does not work, I check the driver updates and they indicate that the driver of the card has the updated version. What should I do next?

  Joe C.

  Hey Joe,

  We can refer to this article and check if that helps.

  Using the troubleshooter from network in Windows 7: http://windows.microsoft.com/en-US/windows7/Using-the-Network-troubleshooter-in-Windows-7

  Additional information.

  How can I troubleshoot network card? : http://windows.microsoft.com/en-US/windows7/fix-network-adapter-problems

  Thank you.

• The network bridge does not

  I tried to create a network bridge between my LAN and wireless adapter, but my laptop ran out of battery halfway through. Now when I go to the properties of my wireless card it says that it is part of a network bridge. The problem is that the network bridge does not appear in the network sharing Center or when I run the map to see the command-line netsh bridge. I'm stuck now, unable to create a bridge or remove the ghost there wireless adapter seems to think it is. I have no restore point system to return to and am so stumped for ideas. Any help would be great.

  I have a Lenovo Z500 and had tried the troubleshooting that came with nothing.

  I was going to try reinstalling the driver, but before that I did decided to install the upgrade to Windows 8. 1. This seems to have fixed and I was able to create a network bridge that appears.

  Thanks for the help and the quick response

• in network bridge does not

  Hello

  I use VMware-player - 7.0.0 - 2305329, when I set up network bridge configuration to connect to the local host network, it does not connect and even its not throw errors in VMLog as well as in the event viewer.

  Local system configuration:

  Windows 8

  Intel core i3-3220 @3. 3 GHZ processor

  8 GB RAM

  Realtek PCIe GBE Family Controller version 8.21.909.2013

  Comment system configuration:

  Windows Server 2008 R2

  6 GB of Ram

  Here's what I tried to solve this problem.

  1. uninstalled and installed VMWare bridge Protocol in the local host network properties.

  2 uninstalled vmware player and all instances of the registry and the c drive and cleaned the system using registry cleaner, rebooted and installed the new version of VMware Player but still the same problem exists.

  3. reinstalled VMWare tools in guest operating system.

  So what you guys think about this problem, is it a solution?

  Thanks in advance,

  Bibiane.

  Hello

  I solved my problem by following this LINK .

  In fact, the problem was with the kaspersky antivirus (follow the link above) that was installed on my computer, here is the procedure I followed to make it work.

  1 uninstalled the kaspersky anti-virus.

  2 uninstalled VMware Player.

  3 reboot the system.

  4. installed in VMware Player back and make sure that the bridge network is working properly before installing Kaspersky return.

  5 reinstalled Kaspersky.

  and Voila Any return in the normal phase and my VM connects to the localhost network.

  Hope this helps someone.

  Kind regards

  Jung Lee.

• My wifi network connection does not appear

  Hello! I hope someone here can help me out.

  The other day my household switched internet companies, and they gave me a new network name and password to connect to the wifi. However, the new network is not displayed on the list of my laptop Vaio wifi connections! My neighbours networks are all appear, and I am still able to connect to other wifi networks, so it doesn't seem to be a problem with the WiFi on my laptop (the wifi driver is up-to-date as well). In addition, my phone and Tablet have no problem finding and connecting to the network, identical to those of the other computers in my house, so I know that it is not a problem with the router or the connection itself. The router and laptop have all both been restarted, but that did not help either.  We tried to call the internet society, but they believe it is a problem with the computer itself, since it is the only one that the network does not appear on. It's just the network that does not appear in my list of available connections. I have never experienced a problem like this before!

  Can someone help me understand what could be the cause this and tips to help repair?

  For reference, my laptop is a Sony's Vaio, model number: VPCCB22FD, running Windows 7 (which is what it came with).

  Thanks in advance!

  Hi hard_shark,

  Welcome to the community of Sony!

  What is the type of your wireless router? (You can call your service provider if you don't know). Your computer is too far from the wireless router? It's pretty hard, but we're going to isolate it for us to solve the problem.

  • Power cycle or reset your router. (Even once, you can call your ISP for help). Power cycle your laptop as well. Just remove the battery and press the power button for 5 seconds.
  • Reinstall wireless driver. - Start -> type-> Device Manager double-click network adapters -> right click and Uninstall (DO NOT REMOVE) the wireless network card driver-> to restart the laptop.
  • If still the same then download again the driver wifi: Intel® WiFi Link 1000 BGN Driver then restart the unit.
  • Run the Windows updateand Vaio update .
  • Run convenience store -> Start -> type Troubleshooting -> click on network and Internet -> select network card , then follow the instructions on the screen.
  • go to the control panel-> (as read by: category) under network and Internet, select view network status and tasks -> click on set up a new connection or network -> connect to Internet -> No, create a new connection -> select Wireless and follow the instructions on the screen.

  Hope these helps.

  Kind regards

  Vincent

  If my post answered your question, please mark it as "accept as a Solution.