Help on password reset power

Hi all.

My nephew is using a Compaq Presarion B1200 laptop for school. Recently, he had a hard disk crash. I tried to install a new hard drive but I met a power on password request. Needless to say, that my boy myself and my nephew is not aware of any password.

I can do before you send the laptop to HP service centers?

Kind regards

David

Hello

Davidoff says:

Hi Erico.

I tried to delete the method of RTC battery, but in vain. Send the laptop using HP Service Center?

Yes. Removal of the RTC for more than five minutes erases the password. Once this is done, you can install another hard use, drive and eith, a defined recovery media disk or install another operating system.

Best regards
ERICO

Tags: Notebooks

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