Help, please! I don't know what went wrong.

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• Cannot open Adobe Creative Cloud. Help, please! Don't know what I'm doing.

  I left out of the icon of the CC on the Apple toolbar and couldn't bring it up again yesterday. Today, it appeared, but it is "inactive", IE. in gray. When I place my mouse to it, I get 'color spinning wheel of death '. To make things worse, I could not then the application open apps. I got the error:

  

  
  I tried to uninstall the application and reinstall it from the site and got this message:

  

  I don't know when it is open, and now I've trashed the app to be able to reinstall the creative application of Cloud, but get the same message.

  Someone please help! It's driving me crazy!

  Mac https://forums.adobe.com/message/5470608 spinning wheel

  or

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Hello! I live in Brazil, I try to buy the creative cloud to the picture and it does not work because I changed the country! I don't know what's wrong, they say to call this 1800 426 570 phone number but no work at the Brazil! Does anyone know another fo p

  Hello! I live in Brazil, I try to buy the creative cloud to the picture and it does not work because I changed the country! I don't know what's wrong, they say to call this 1800 426 570 phone number but no work at the Brazil! Does anyone know another phone number to provide payment information?

  Hi Luciano,

  Please click on the following link: Contact Customer Care

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Select the exact options indicated below in the capture to get support of screen options:

  

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• IM playing final fantasy 8 on pc and using my xbox controller but in the game that the cursor just keeps scrolling and don't know what can not please help

  IM playing final fantasy 8 on pc and using my xbox controller but in the game that the cursor just keeps scrolling and don't know what can not please help

  Hello

  Xbox articles:

  http://forums.Xbox.com/xbox_forums/b/default.aspx

   

  For more information:

   

  Contact Xbox support:

  http://support.Xbox.com/en-us/

   

  Xbox LIVE Support:

  http://support.Xbox.com/en-us/Xbox-Live/browse?XR=shellnav

   

  Games for Windows LIVE errors:

  http://support.Xbox.com/en-us/Games/PC-games/games-for-Windows-errors-messages

   

  Management of the Windows Live ID:

  http://supportuat.Xbox.com/en-us/pages/Xbox-Live/how-to/Xbox-Live-account-management/manage-Live-ID.aspx

• I bought a new computer with Vista laptop Sunday I am suppose to get a free upgrade to Windows 7, but I don't know what to do. Please help me.

  I bought a new computer with Vista laptop Sunday I am suppose to get a free upgrade to Windows 7, but I don't know what to do. Please help me.

  Contact the manufacturer for instructions on registration, get your free update to Win7.

  PS: We deal with Windows Update here. For any question related to upgrading to and installing Win7, post here: http://social.answers.microsoft.com/Forums/en-US/w7install/threads ~ Robear Dyer (PA bear); MS MVP (that is to say, mail, security, Windows & Update Services) since 2002. DISCLAIMER: I do not represent nor don't work for Microsoft

• I get an unknown error 4260 when trying to burn a cd using itunes, I have a windows xp pc and used to burn the cd fine until 2 weeks ago, I don't know what has changed... Can anyone help please?

  I get an unknown error 4260 when trying to burn a cd using itunes, I have a windows xp pc and used to burn the cd fine until 2 weeks ago, I don't know what has changed... Can anyone help please?

  Hello raulganau, welcome.

  I suggest to try the system restore to restore the system to a date before the problem started. Try this...
  1. click on START
  2. click on "all programs".
  3. click on "Accessories".
  4. click on "system tools."
  5. click on "system restore."
  6 follow the instructions on the screen to restore the system to a date before the problem started
  Although the system restore does not target the personal data, I recommend always backup your personal data, just in case something happens.
  For reference, I have included a link that provides more specific information about the restoration of the system and how to use it:
  http://support.Microsoft.com/kb/306084
  Let us know if it works,
  Thank you!

  Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I am running Windows XP Pro 2002 w / Srv Pk. 2. I have no sound no matter what. I do not have the installed Audio Codecs, but location is displayed as unknown. I don't know what to do. Help, please.

  No sound. There seems to be other audio devices on this computer, a legacy Audio Driver - unknown location. I also have a CD-Rom Mitsumi drive, if that helps. This feature lists location 0 (0). When I go to: Control Panel, sounds and Audio devices, and "Audio" tab all is Ghost and I am unable to change the sound settings. Volume tab says "No. Audio Device" and is also ghost. I have troubleshooted everything and told me that they all work properly. Don't know what to do next.

  Hello Blissfarm,

  Thank you for your message.  Go to the Web site of the manufacturer of your computer and download/install the latest audio driver for your computer.  Please let us know if this or don't help solve the problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Can someone help me please? my email has been hacked and my password was changed, I don't know what to do, please help someone

  Can someone help me please? my email has been hacked and my password was changed, I don't know what to do, please help someone

  Hello

  If you are referring to the problems of hotmail please repost in hotmail forums

  http://www.windowslivehelp.com/product.aspx?ProductID=1

  Consult with Microsoft Certified Solutions
  Click on the links to go directly through your chemical below problem
  1 How to work the views Active Hotmail?

  2. what to do if you can not connect to Windows Live Hotmail

  3. your account has been temporarily blocked

  4. account compromise - unauthorized account access

  5. reset your password

  6 error when you try to send an e-mail: your message seems to have triggered our spam filters.

  7. change your password

   

• improve slow system performance... I don't know what programs need to run at startup? Please help me I have windows 7 Home Basic

  . I don't know what programs need to run at startup? Please help me I have windows 7 Home Basic

  Each computer has different startup programs - if you if you stop that you need you can turn it back on. See step 5 to turn them off.

  Windows 7 is slow

  (1) unplug all devices such as printers, external hard drives, microphone, webcams etc.

  (2) if the computer has only 1 GB or 2 GB of RAM, try adding more RAM.
  (3) make sure that your drivers are up-to-date.

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
  (4) defragment your Windows 7 computer:
  http://Windows.Microsoft.com/en-us/Windows7/improve-performance-by-defragmenting-your-hard-disk

  (5) reduce the start up programs:
  (A) click Start, type MSCONFIG in the search box and press ENTER.
  OK the authorization of user account control and password if necessary
  (B) on the general tab, click Selective startup.
  (C) then change the tabs by clicking on the start tab
  (D) uncheck the programs that you do not want to start when your computer starts (do not turn off your antivirus).
  (E) click OK, and then restart the computer.

  (6) disable some visual effects in Windows 7
  There are a lot of Visual effects that can be disabled safely to speed up Windows 7.
  A. Click Start, right click on "Computer" and select "Properties".
  B. click on "Advanced system settings" in the left pane to open the"System Properties".»
  C. Select the "Advanced" tab from him. Then, under 'Performance', click on 'settings '.
  D. now uncheck all the options that you do not want to use (some options disables Aero).
  E. restart the computer.

  (7) open the resolution of Performance problems
  A. open the Troubleshoot utility of performance by clicking on the button start.
  (B) in the search box, type "convenience store" and then click Troubleshooting.
  C. under system and security, click on search performance issues.

• Good afternoon. I bought a creative cloud subscription (one year) with a virtual prepaid credit card. I remembered renew two days later, but Adobe does not accept the new card. I don't know what I'm doing. Help me please

  Good afternoon. I bought a creative cloud subscription (one year) with a virtual prepaid credit card. I remembered renew two days later, but Adobe does not accept the new card. I don't know what I'm doing. Help me please

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• whenever I open the installer from Adobe, it always say that "trying to connect to the server...". ». Please help me. I don't know what is happening, but my WI - Fi works very well. Adobe needs to know that this facility is very important for me

  whenever I open the installer from Adobe, it always say that "trying to connect to the server...". ». Please help me. I don't know what is happening, but my WI - Fi works very well. Adobe needs to know that this facility is very important for me!

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

• I am trying to download Photoshop CS 5 installation stops because I was invited to turn the Notifications of Safari and SafariCloudHisto.  I don't know what they are and the places where to disable them.  Help, please.  I use a macbook pro.

  I am trying to download Photoshop CS 5 installation stops because I was invited to turn the Notifications of Safari and SafariCloudHisto.  I don't know what they are and the places where to disable them.  Help, please.  I use a macbook pro.  How can I find the Notifications of Safari and SafariCloudHisto?

  Guest of installation of close SafariNotificati

  https://helpx.Adobe.com/Acrobat/KB/install-prompt-close-safarinotificati.html

• A new icon has appeared on my cell phone, I don't know what it is? Help please

  It is not like an emergency situation, but I don't know what this symbol on my cell. It is on the right side on the status bar. Looks like a phone receiver with a row of 3 points and 2 points as a non - phone wireless. So nobody knows what it is? I don't remember clicking on anything, but I'm not 100% sure. And I can't find the answer anywhere in the manual. I don't know if it has something to do with the software upgrade or what. Thanks for letting me know!

  I added a picture!

  
  

• BlackBerry smartphones, I don't know what this icon on my new BB, please help!

  I just got my curve today and I love it, but I don't know what means the a icon on the main screen. It's a small globe, and next to it there are a number. I guess it's sort of a new message, but I can't understand it. Thank you very much.

  Blue round globe? Browser or Wap message. It should show in the list of messages, but if not, look at Messages > Menu button > view folders > Browser or Wap messages.

  Open or delete the message to delete the icon.

• I use a mac pro 2x3GHz. I don't know what I did, but since a few days I was not able to play videos from web sites like youtube. Can you help me

  I use a mac pro 2x3GHz. I don't know what I did, but since a few days I was not able to play videos from web sites like youtube. Can you help me?

  Hello joebat,

  It seems that some of your plugins (Shockwave Flash 10.1 r102) might be buggy or obsolete. To check for updates, please visit the plugincheck page. If this does not resolve the problem, try to start Firefox with the disabled modules and see if it helps at all. If so, delete the Shockwave Flash plugin and maybe reinstall or uninstall Firefox and do a new clean install.
  If that is not yet solved the problem, try the following troubleshooting steps: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html

  Thank you for your patience and please let me know how it goes.