Help please: View 5 will not redirect USB HID (digital scale)

Hi all

We use View5 in a trial now and are very close purchase but we have 1 thing that prevents us from doing. I can't redirect a USB audio device. In this case, it's a digital scale used for UPS worldship. I tried this KB, and it has not worked for me so far. http://KB.VMware.com/selfservice/microsites/search.do?language=en_US & cmd = displayKC & externalId = 1011600

Please see attached screenshots of registry and Device Manager where the VMware View Client is installed. Help, please.

On your screenshot, it looks like you have set incorrect registry value. It should simply be VID_0B67 & PID_555E, but you have added an additional suffix.

Tags: VMware

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