help starting problem in version 8.0.2

In Dreamweaver 8.0.2 (Windows XP) whenever I try to access help (F1 or help/Dreamweaver Help) files I get an error message "Boot problem help."

This was only a problem recently. The only thing I can think of that changed is that I upgraded to IE7. I read in other posts on the forum that to access the help files made Dreamweaver crash and the problem appeared to be related to IE7. This isn't happening to me; It does not lock up or down, it gives just the error message. I tried the fix that was recommended in the case of crash (rename PSAPI. DLL to PSAPI_OLD. (DLL) but that makes no difference.

Is there another solution?

Resolved:

I discovered that I could not open any *.chm file so the issue was not only related to Dreamweaver. In the end, the problem was that the 3 files had been "unregistered" which sometimes happens during the installation or uninstalling programs.

I found a freeware utility called help Diagnostics of MJ ( http://helpware.net/downloads/index.htm#MJs) the files identified the 3 (hhctrl.ocx, itss.dll, itircl.dll - while WINDOWS\system32\) and re-recorded.

Tags: Dreamweaver

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