Help to remove a Virus

Similar Questions

• Any help to remove the virus startnow? Im running Windows 7.

  Hello

  I am running Windows 7 and it seems that I am infected by the bug "startnow.  I get redirected to their page without asking for confirmation.  I was able to remove the program file, but it does not solve the problem.  I found a bit about it on the net, but no corrective measures.  I ran the Windows Security Scanner with no result.  Found a step by step, recommend deleting the [random] .exe in the menu of the process in the Task Manager.  I have not found any such process.

  Any help is greatly appreciated.  Thanks in advance
  Don.

  Get your updated antivirus program and boot into Safe Mode. Note that some viruses can hide from your normal antivirus program, so you really need to scan in Safe Mode. To enter in Safe Mode when you turn on first, press F8 on every seconds until you get the menu, and then select Safe Mode. Then run a complete system scan.

  -

  Microsoft has suggestions and offerings to

  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus

  -

  Moderator Forum Keith has a few suggestions along this line to

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3

  -

  If that suits him fine. If this is not the case, use system restore to go back to an earlier date at the beginning of the problem. To run system restore, click Start-> programs-> Accessories-> System Tools-> system restore. Click on the box that says show more restore points.

  -

  You can check the corrupted system files. Open an administrator command prompt and run SFC if the above does not help. Click START, and then type CMD in the search box, right-click on CMD. EXE and click run as administrator. Then, from the command prompt type sfc/scannow.

  -

  Finally if all else fails, you can look at the rather cryptic system event log. To do that click on start-> Control Panel-> administration-> event viewer tools. Once in Event Viewer system log-click and scroll entries looking for these "error" with indicator see if you can find guidance on where the problem may be.

  `

  When you get your system in good working condition, I invite you to back up your system up to an external hard drive and make it regular periodic updates.

  -

  I hope this helps. Good luck.

• Help completely remove a virus (I think that its av.exe)

  So I think I got most of the virus (I think it might be the av.exe virus) out of my computer. I think I got a virus that has been described at this link http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/unable-to-open-exe-files/039ceca1-c81f-4136-8c04-bf13c0378495.  This forum says that when you click right a program there is an option that appears who says departure. This should not be here and I have no idea what else to do. I had Avg and Malware Bytes scan who abducted 17 virus/Trojan horses and I ended up all this work, but I'm sure that this option 'Start' should not be here. Should I be worried and there at - it a way to get rid of it?

  Hello

  Use above message for intense and thorough check for malware.

  To restore the ability to run any .exe programs.

  1 make a Restore Point so that you can come back if necessary back although probably not required.

  How to create a Vista System Restore Point
  http://www.Vistax64.com/tutorials/76332-system-restore-point-create.html

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
  2. copy BETWEEN these lines and paste it into Notepad - save as exefileFix.reg - then right
  Click on it and FUSION - REBOOT

  DO NOT COPY THE LINES
  -----------------------------------------------------------------

  Windows Registry Editor Version 5.00

  [HKEY_CLASSES_ROOT\. [EXE]
  @= "exefile".
  "Content Type"="application/x-msdownload".

  [HKEY_CLASSES_ROOT\. EXE\PersistentHandler]
  @= "{098f2470-bae0-11cd-b579-08002b30bfeb}".

  [HKEY_CLASSES_ROOT\exefile]
  @= "Application".
  "EditFlags" = hex: 38, 07, 00, 00
  "FriendlyTypeName" = hex (2): 40, 00, 25, 00, 53, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 d, 00, 52,------.
  00, 6f, 00, 6f, 00, 74, 00, 25, 00, 5 c, 00, 53, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 d, 00, 33, 00,------.
  32,00, 5 c, 00, 73, 00, 68, 00, 65, 00, 6 c, 00, 6 c, 00, 33, 00, 32, 00, 2nd, 00, 64, 00, 6 c, 00, 6 c,
  00, 2 c, 00, 2d, 00, 31, 00, 30, 00, 00, 31, 35, 00, 36, 00, 00, 00

  [HKEY_CLASSES_ROOT\exefile\DefaultIcon]
  @="%1"

  [HKEY_CLASSES_ROOT\exefile\shell]

  [HKEY_CLASSES_ROOT\exefile\shell\open]
  "EditFlags" = hex: 00, 00, 00, 00

  [HKEY_CLASSES_ROOT\exefile\shell\open\command]
  @="\"%1\" %*"
  ""IsolatedCommand"="\"%1\" %. "

  [HKEY_CLASSES_ROOT\exefile\shell\runas]

  [HKEY_CLASSES_ROOT\exefile\shell\runas\command]
  @="\"%1\" %*"
  ""IsolatedCommand"="\"%1\" %. "

  [HKEY_CLASSES_ROOT\exefile\shellex]

  [HKEY_CLASSES_ROOT\exefile\shellex\DropHandler]
  @= "{86C86720-42A0-1069-A2E8-08002B30309D}".

  [- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.exe\UserChoice]

  --------------------------------------------------------------
  DO NOT COPY THE LINES

  If necessary:

  Check the fix of exe here
  http://www.Winhelponline.com/articles/105/1/file-association-fixes-for-Windows-Vista.html

  Also check this one if it applies
  http://www.Winhelponline.com/articles/165/1/restore-the-exe-file-association-in-Windows-Vista-after-incorrectly-associating-it-with-another-application.html

  How to set default Associations for a program under Vista
  http://www.Vistax64.com/tutorials/83196-default-programs-program-default-associations.html

  I hope this helps.

• Please HELP: after removing a virus I've lost all my personal files, and I have no restore points to use as recovery.

  I had a guest to use a program called Windows restore, it looked and behaved as if what I thought was a Trojan horse.  Then I left the guest to the top and ran rKill followed by Malwarebytes, then the computer restarted itself.  But here's the error I made.  One of the websites I've read about the virus, told to turn off Windows system restore before you run these programs.  So I did, without realizing that the practice has so deleted restore points saved in the system restore.  Only the initial programs supplied with my computer start the CPU appeared on a black desktop computer.  My photos, music, documents and other programs I download weren't there.  Empty all files in my profile in my computer.  In addition to the recovery of the system Windows if not, how can I retrieve this information.  I've used up what little knowledge troubleshooting I have.  Thank you for your suggestions.

  Your files have probably been hidden.

  This article includes a link (towards the end) to a program that can view your files.

  http://www.bleepingcomputer.com/virus-removal/remove-Windows-restore

• When I press the windows key + e F search window opens, but all my research didn't find anything. I recently removed the virus 'system restore. Any help will be appreciated

  Recently, I removed the virus from restoring my computer system.  So far, I think I found most of the files the virus hidden, but I'm unable to search, even if the search window opens

  Help, please

  Kevin

  Hello
  You can check out the article below and see if it helps.

  You do not find the files when you are looking for a Windows Vista-based computer, even if the files exist on the computer

  http://support.Microsoft.com/kb/932989

  See also:

  Fix Windows Search when it crashes or shows no results

  http://support.Microsoft.com/mats/windows_search

• Hoax call on notifications about a virus tries to hijack your computer and ask for help to remove the files?

  OT: security.

  Dear community,

  Did anyone out there contacted by "windows" say you they receive notifications about a virus tries to hijack your computer and ask for help to remove the files? Initially, it was an area code 855, but now the number is unavailable. I get a lot of calls.

  any help would be appreciated

  Thank you

  Hello

  It's a scam.

  Here are the tips that we regularly give the posters who receive these types of calls:

  We have all the errors and warnings in our Event Viewer

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You are the only person who knows if you gave them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  See you soon.

• Can anyone help with removal of the malware virus on the website?

  After update of some elements of the website http://www.gena-interieurbouw.nl it seems that some virus has been activated on the site. A few words in the product text automatic links to malicious software (dating site, site of games?)

  I don't know how to remove this virus and clean the script I ask if there is someone out there who can help me with this problem? I'm not a programmer at all.

  I did state this problem to Adobe with casenr. 183793053. they couldn't help me because it is not a system problem. But I still have the problem.

  Thank you very much in advance.

  Kind regards

  Looks like you have JS files related to this page that look like this-

  Just go to the page or a model they are in and delete them. You can do this via the admin or FTP.

• How to remove the virus boostspeed.exe

  How to remove the virus boostspeed.exe

  Hi Laurence,.

  As far as I KNOW, you're talking about Auslogics Bootspeed, and it is a program (even if some consider how he acts and what he does to be very similar to how the system will react as if he was infected).  For technical support, see: http://www.auslogics.com/en/support/.

  If it's this product, there seems to be any special product online removal process (but perhaps custom support can help). If it isn't this product or there is nothing like it on your system, then why do you assume that it is a virus - are guessing you or some AV programs, told you that (and if so, which) and how locate you the file name as being the problem?  What is the full path to the file (for example, C:\Program Auslogics... or other)?    What security software you have installed (all names and the exact version of each)?  What version of Windows are you using?  Indeed, please see http://support.microsoft.com/kb/555375 for ideas on other information that will help us.  The more we know, the better we can help and the more focused we can make recommendations.

  I would try the following: start by creating a system restore point, and then back up the registry as well (just to be on the safe side).

  Download the free Revo: http://www.revouninstaller.com/revo_uninstaller_free_download.html and use it in advanced mode to completely remove Auslogics Bootspeed.  If it does not work because it says it is running (which is possible if there is probably not), then start safe mode and try again to remove use Revo in Mode safe.  The chances of success are much higher now that it is not likely to be running in Mode safe.

  I hope this helps.  Please get back to us in all cases, and if it haunts you again, please answer these questions as well as what happened when you tried to remove it as suggested.  On this basis, we will have a better idea if we treat just a difficult program to remove or legitimate an infection of any (or possibly both) and take the necessary measures from there - but we need to learn more and to see if the simple answer works (or why it failed).  We desperately need your help here (provision of information) to be able to help (with recommendations and options and courses of action - or more questions).

  Thanks and good luck!

  Kosh

• Toshiba sent my computer to remove a virus but now getting errors about GuxfL and SmartAudio2 does not

  Hello

  My computeer has been acting for a while and toshiba wiped my hard drive clean to remove a virus 'so-called '.  Now when I turn on my computer appea 2 messages: one I think is something like this GuxfL and said the following SmartAudio2 does not work because .NET does not work.  When I try to do some things, I also get the message that I don't have the installation of the Framework.  I know I have some framework but need full help for questions of computer repair.

  * original title - Hello, first thanks for any help offered. Help for computer with frame and 2 messages that appear when you turn on computer

  Hello

  Do you have an idea of what exactly Toshiba computer when you send it in for repair? The best way to solve this is probably going to be with Toshiba themselves.

  Initially, I visit the Toshiba site and find you the exact model of the computer and download the latest drivers for the machine.

• How can I manually remove the virus "boot.tidserv" from my computer.

  Original title:

  How can I manually remove the virus "boot.tidserv" from my computer. There is no software available to remove what I can find

  How can I manually remove the virus "Boot.tidserv" from my computer. I use windows XP. I have tried many software remover... No luch... Help, please

  Hello

  1. what anti-virus software is installed on the computer?

  You can download and run a full scan of the system using the Microsoft Safety Scanner and check if this helps to eliminate the Virus.

  Microsoft safety scanner

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note:

  The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  You can also consider to download Microsoft Security Essentials, which offers protection in real time for your home or small office PCs.

  Reference:

  Microsoft Security Essentials

  http://Windows.Microsoft.com/en-us/Windows/products/security-essentials

• Cannot depend on Windows Firewall after the removal of virus.

  I've removed a virus, but cannot enable Windows Firewall.  The error is "due to a problem not identified, Windows cannot display Windows Firewall settings"

  @Tricky300 good advice

  @krw006

  Each of the variations of the sirefef are extremely wicked him force more often you to reinstall Windows. The reason is that changes made to the file system is usually bad. I'll be happy to try to help you to see if we can get the system to its original state by removing the malware. Unfortunately, the problem is that the file system become corrupt you remove malware. This can often leave you with a computer that won't start plu.

  I would like first of all for you to get all your personal data off your computer. You have an external hard drive, cd/dvd disc or a disc thumb/flash that you can put your personal data for backup? In the affirmative, please download the data.

  Finally, I would like to know how you want to move forward. As stated, I can help to see if we can remove malware or I can help you format the drive and reinstall Windows. Of course, this assumes you have a Windows disc or another recovery option.

• How to manually remove a virus Alureon Trojan for windows xp

  background: 09/04/12. MS security essential and ms security scan unablt to remove this virus. and he tries to clean up and in short time said that I must again and restart once again however, history tells its deletion or quarentined.

  That's the name: "Trojan horse: back/alureon.e ' and"boot\\.\physicaldrive0\partition3(type17)", this may have been in a link, I went to. not sure, of course."

  I went to the XP Help and help the Member States and on the description, it shows step to remove manually but also says that is not for the version that I currently use? When I try to go more away for information on xp it does not show the same steps for acer windows xp with service pack 3. I can't pay the $99 to walk through it.

  I think that what I've read so far, I have remove is I need to delete the bogus partition. I don't know exactly where this or ask to set.

  All nice Tech there to answer this question?

  and by the way if these people knew only that I think the... uh. ..

  IDA no,

  To remove the use of partition disk Mangement. Click on Start then run and in the Open: box, type (or copy and paste) diskmgmt.msc and then OK. There should be three partitions listed in the upper pane. One must be listed as unknown, and about 2 MB (maybe up to 10 MB) in size. Right-click on it and select Delete Partition. Do not delete all the other partitions. (Note: ) In some cases, the partition may be hidden and only show in disk management when the computer is running on Safe Mode) close disk management and restart the computer then analyze again with MSE.

  I hope this helps.

• I ran Microsoft Security Scanner, which has removed a virus in a few days, however, he's back, it is "Win32/Pdfjsc.G.

  Original title: how to remove Win32/Pdfjsc.G

  Not sure if this is the right category for virus removal - it's also a security issue.

  I ran Microsoft Security Scanner, which removed a virus.
  in a few days, however, he's back. I just ran the scanner even once, it identifies and remove Win32/Pdfjsc.G
  can anyone tell how to prevent him from returning?

  Thank you very much.

  joy

  The safety of MS Scanner will not prevent your system from being infected again - you need to use another product to help with that.

  No single analytical tool seems to know everything, so it is prudent to use more than one.

  Microsoft is not in cases of prevention, detection or removal of malware - that aren't their specialty.  There are other companies where the removal, prevention and detection of malware is their specialty and that's all they do all day long.

  Why are we expect or ask Microsoft to surpass in the areas where it's not their job?

  We do not know enough about your system for now, so see if you can get it cleaned up and stabilized first and then decide what to do next.

  If you still think your system may be achieved a malware, I would do these things before you start any troubleshooting effort:

  Download, install, update and do a full scan with these free malware detection programs at:

  Malwarebytes (MMFA): http://malwarebytes.org/
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

  They can be uninstalled later if you wish.

  Download and run Hitman Pro here and during installation to be 100% sure to refuse the installation of toolbars, decline any e-mail options, nothing to do with Bing or MSN, perform a scan time, accept no e-mail and activate the free license:

  http://www.SurfRight.nl/en/downloads/ (make sure you get the free version)

  Download and run TDSSKiller from Kaspersky:
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  The scans by operating clean, then to solve any problems.

  If you still think that you have any questions, then proceed as follows:

  Since the Microsoft Answers forum does not have any kind of information system request when a new question is asked, we know absolutely nothing about your system.  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

  Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.

  Provide information on your system, the better you can:

  What is your system brand and model?

  What is your Version of XP and the Service Pack?

  What is your Internet browser and version?

  Your system's disks IDE or SATA drives?

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

  The afflicted system has a working CD/DVD (internal or external) drive?

  You have a genuine XP installation CD bootable, which is the same Service as your installed Service Pack (this is not the same as any recovery CD provided with your system)?

  Do you see that you think not you should see and when you see it?

  What do not you think that you should see?

  If the system works, what do you think might have changed since the last time it did not work properly?

• After the removal of viruses, I have no internet access. Only "absorbing IP" or "renewal IP", nothing els.

  I have windows XP, I had to remove a virus from the Dell XPS. After that, I can't connect to the internet. Either with a wireless connection to the router or a straight cable to the router. All I have is that I can't renew or obtain an IP address. I ran WinsockXP, LSPfix, nothing. I fixed my HOSTS file.

  Nothing.

  Help!

  This is not unusual.  Your best bet, in my opiniojn, is to backup all your data, and then reinstall Windows properly.

• Why microsoft virus removal tool removed partially viruses detected? what needs to be done in addition to ensure that the virus detected is completely and permanently deleted

  I downloaded a virus to the web site of microsoft removal tool. I did a full scan and a virus (win/32) or something of this nature has been detected. It has been partially deleted by scanning and removal of viruses microsoft tool. I need to know how to completely remove it and all other virus from my system. any help will be appreciated.

  Hello

  When any antivirus program scans and removes a virus to do a reboot to completely remove it from some parts of this virus are active. Given that the virus removal tool didn't you it restart as part of its service, it can remove only inactive parts of the virus. If you run the scan in safe mode it may have deleted all the virus. Just like removing a program, uninstaller was tell you to stop and exit the program until he could remove it. When malwarebytes running, there's a step before restarting it completely removes viruses and malicious software.

  Online virus removal tool is there so you can take control of the system and perform a local scan with your antivirus software.

  If it helps please click, "has been that useful."

  Thank you

  Jim