Help with ergonomic 4000 keyboard from microsoft

I cleaned the keyboard with compressed air and I have still two major tones of this intermittent work.  The first is the number key "a" and the second is the letter

between the letters 'u' and 'w '. What should I do next?  I have "_acuumed" also.   I need help, I can not connect you to what anyone with this number and letter in the password.

Hi HildaMurguia,

I suggest you follow the link and check if it helps.

Troubleshoot wired keyboards that do not or only the erroneous characters category
http://support.Microsoft.com/kb/258826
 
 
You can also try to contact the Microsoft Supplemental Parts team at the link for the replacement of your keyboard if your keyboard is under warranty period.
 

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