Helping to create crashing after you import a video clip

Hello

I'm a first time of first user, but failed to start my first still.

I can open the first, but when I try to import a video clip and click on it (or try to drag on a sequence), the program crashes with the following message:

"Adobe first Pro CC 2014.2 stopped working: a problem caused blocking the program works correctly." "Windows will close the program and notify you if solutions are available.

I tried a number of things to resolve, but the only chance I had uninstalled my graphics driver which then he solves the fracas, however only has then supported VGA Windows Basic.

The system key information:

First Version = Adobe® first® Pro CC v8.1, caravan, version 2014.2, build 8.2.0 (65)

Operating system = Windows 7 Home Premium, Service Pack 1, 64-bit, Version 6.1, Build 7601

Material = Intel® Core™ i5 - 4570S CPU, integrated Intel® HD Graphics 4600 (Driver version 10.18.10.3960), 8 GB of Ram.

This problem occurs with or without the GPU of Mercury Playback Engine acceleration.

I also tried to close the preview window before you click any clip, which seems to slightly delay the crash until the preview window automatically opens again.

Has anyone previously met, or have pearls of wisdom?

Thank you

Vicky

I ended up installing a separate certified GPU that solved the problem.

Tags: Premiere

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