Hey, I'm a student. on my adobe creative cloud I get that try versions while I paid for the whole package (I think)
How do someone help me?
Hi Felix,.
I checked with your ADOBE ID on the forums and I see that there are no registered subscription here, I'm sure you could have saved under some other Email ID / Adobe ID to.
If you have any other Email ID / Adobe ID then please log out of cloud creative app and sign in using a different e-mail and the Coachman. See, connect and disconnect to activate Cloud Creative applications
Let us know if that helps.
Kind regards
Sandrine Bani
Tags: Adobe
Similar Questions
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IM related to Adobe Creative Cloud, but I can't connect. When I run the apps, says that I don't have license, license does not work.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Hello, when installing Adobe Creative cloud, you get the error: program stopped working "Adobe Creative Cloud" Windows can check online for a solution to fix this error on the Internet. The next step really is to get an online solution and close the program, close the program. Signature of the problem:
Problem event name: BEX
Application name: Cloud.exe Creative
Application version: 3.4.3.189
The timestamp of the application: a 56702, 75
The name of the module with the error: StackHash_0a9e
Version of the module with the error: 0.0.0.0
The module of time with error stamp: 00000000
The exception of compensation: 00000000
Exception code: c0000005
Exception data: 00000008
OS version: 6.1.7601.2.1.0.768.2
Language code: 1049
Additional information 1: 0a9e
More information 2: 0a9e372d3b4ad19135b953a78882e789
Additional information 3: 0a9e
Additional information 4: 0a9e372d3b4ad19135b953a78882e789
uninstall all cc on your computer.
clean a http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer
suspend your antivirus/antimalware
Right-click on the file to install the desktop application, and then click "Run as Administrator".
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I just bought a new Mac and fancy external drive. Because I'm not a geek, I'm not interested in the many fabulous creative cloud features. I don't see a button for the purchase of LR6 by himself on Adobe. Does this mean I should buy elsewhere (B & H) LR6? If I buy Adobe's LR6, is there a price for LR6 special bundle with the last ch?
Hi Sharon. The bundle special price for Lr and Ps is via the Cloud creative photography Plan. There is no special rate for the non - CC Lightroom version. You can buy the no - CC here version: products
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I work with the mac os 10.6.8 ist this the problem?
Hi Michaelh58218477,
Please check the system requirements for | Adobe Creative Cloud, hope this helps.
-
Hi, I'm trying buy Adobe Creative cloud but to message "" this card was purchased in a country that does not match your Adobe ID you can try to connect with a login different Adobe or contact us if you need help. ' "
Can anyone help with this please. Thank you
Hello
Please visit the link below: -.
-
It's the message, and it's boring!
I see 2 options
First, communicate directly with Adobe (these forums are not a direct link to the Adobe support)
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Then, remove and replace
Sign out of your account... Uninstall... to run vacuuming...
-non-Cloud programs, to disable the service before uninstalling
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the vacuuming after uninstalling and before reinstalling is often necessary
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall
- and 5 steps in response to #1 https://forums.adobe.com/thread/2144928
-
Where can I get the Adobe Creative Desktop application that manages the installation process? I would check the progress of the download. Thank you!
Hello
You can download the installer for Creative Cloud from here:
Creative cloud help | Creative cloud desktop. -
Hello
Hi Kunal,
Seems that your dealer has added a license on behalf of your team.
Please contact the dealer or administrator of the team for the same thing.
Kind regards
Sheena
-
I am trying to download Adobe Creative Cloud and get (error code: 50)
What should I do about this error code: 50?
Thanks for your reply. I used a different method and corrected the problem.
-
student and teacher of creative cloud Edition
I have the student and teacher edition creative cloud which stipulates that I can get access to the latest versions and previous applications of creative office of cloud, but when I tried to download InDesign I keep saying that my trial is over and I have to pay £17 per month for her? If someone could explain why its not available to me that would be great.
Thanks in advance.
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Impossible to process your Adobe Creative cloud payment
Hello
I am writing here, I had no money on my card when Adobe wanted to process payments for 2 products that I bought and I have to pay on a monthly basis. I received an e-mail with "Unable to process your Adobe Creative Cloud payment" and that I should update my info, my info is the same. I'm just not the amount of money that adobe needed to process the payment.
Can you please let me know how to proceed?
Thank you!
Hello
I advise you to contact Adobe sales team to place an order.
Hope that helps!
Kind regards
Sheena
-
How to contact adobe creative cloud service
I need TO CHANGE PRIVATE DATA ON MY ACCOUNT AND I DO MANAGED NOT to ACCESS to ALL THE MENUS POUR PERFORM THE CHANGES. What number do?
Manage your membership and your payment. Creative cloud
Update the credit card for your creative cloud account
https://helpx.Adobe.com/creative-cloud/KB/change-account-payment.html
Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
-
ADOBE CREATIVE CLOUD DOES NOT START
I was trying to first pro, that I went to download it and the regular 'do you want this program to make changes to your computer"popped up. When I hit Yes it does nothing
Hi Jeffc83983522,
I recommend you to reboot the machine and then launch Adobe Creative Cloud desktop application (if installed) on your machine.
If you do not have Adobe Creative Cloud desktop application installed, then do it by clicking here: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial
Once the desktop Adobe Creative Cloud application is installed successfully, then, you can proceed with the installation of Adobe Premiere Pro
You can also check: error "Unable to install" received when installing Adobe Creative Cloud desktop application
Let us know if that helps.
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May I buy the individual license for support work at the office is possible?
Because my office needs to use Adobe creative cloud one device
It is piracy?
Only the subscription owner uses the programs, you can install at home or at work on the same license
You can then use the programs for commercial or personal purposes
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)
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