Hi everyone, I have a subscription to creative cloud (only Lightroom & Photoshop). Last month, I sell my old macbook, before restoration. Now, I bought a new iMac and download Lightroom creative cloud of application manager. I myself connect whit my A

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• I just bought a new iMac and used the Migration Assistant to transfer my files. At first everything worked, but now a week later, I get the message that the application manager is missing, and I can't Photoshop and InDesign to start. I don't want t

  I just bought a new iMac and used the Migration Assistant to transfer my files. At first everything worked, but now a week later, I get the message that the application manager is missing, and I can't Photoshop and InDesign to start. For my personal use, I don't have a need to reach creative Cloud. You have any suggestions for a workaround?

  Try installing Adobe application Manager down the link and check

  Adobe - Adobe Application Manager: for Macintosh: Adobe Application Manager: thank you

• Have just bought a new iMac and imported all my old data.  When I try to open a pages document it says that it cannot be opened because it is too old, and that to open it, I have to save it with Pages ' 09 first.  So, how he back up if I can't open it?

  Have just bought a new iMac and imported all my old data.  When I try to open a pages document it says that it cannot be opened because it is too old, and that to open it, I have to save it with Pages ' 09 first.  So, how he back up if I can't open it?

  Start the OS X App Store, then click on the item toolbar updates. V5.6.1 pages should be available, and this will open documents Pages ' 09, ' 08 and ' 06. In messages to this community, you should always share what version specific pages and OS X that you are currently using.

• I have a panasonic G3 camera and already use 3 years lightroom for raw files, now I bought a new G7 and he can't read raw files in lightroom, to me terrible, that I update lr to 5.7

  I have a panasonic G3 camera and already use 3 years lightroom for raw files, now I bought a new G7 and he can't read raw files in lightroom, to me terrible, that I update lr to 5.7

  Move the discussion to Photoshop Lightroom

• I just bought a new iMac and have uninstalled my old iMac cs6. Just install normal CS6 or do I need a new code. My license is for a single user

  I just bought a new iMac and have uninstalled my old iMac cs6. Just install normal CS6 or do I need a new code. My license is for a single user

  Yes, just install as you would normally using the serial number you used initially.

  You do not have to uninstall on the old machine - with your single-user license, you are allowed to have two active facilities.  So feel free to reinstall if these are the only two machine you intend to have on and you would like to have a backup installation.

• I bought a new iMac, and I have CC on my old iMac and my laptop. given that I am allowed to use 2 computers, how can I transfer the license out of my old ompuetr cdesktop to my new

  How to transfer a license cc of my old iMac desktop to my new? I use cc on my laptop as well

  Hi Rose,

  You just have to run one of the CC apps on your old iMac and make a 'sign' off (on windows, it is in the example Photoshop menu 'Help', do not remember for Mac)... who warns you that you cannot use CC apps on this computer more.

  Then install CC on your new iMac and connect you to it. You will then use the CC app to install photoshop etc. on your new iMac.

  Kevin

• I have the cloud creative adobe installed on both computers.  Now I bought two new computers and need to know how to download on new computers and remove them from my old computers

  I have the cloud creative adobe installed on both computers.  Now, I want to delete my old computer and install it on my new computer.

  Install them the same way you did with the original facilities.  Jjust sign off the 'old' and new.

  Download/install the desktop application, connect and install applications subscription.
  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

  Creative cloud to desktop
  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app
  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Help of activation & deactivation
  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to's

  Install, update, or uninstall applications
  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications
  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• Hi, I just bought a new iMac machine and I have problems to open my CS4. Whenever I click on the app, it is what appears... «license for this product has stopped working...»  ' Error: 150:30 ' Please help!

  Hi, I just bought a new iMac, and I have problems to open my CS4. Whenever I click on the app, it is what appears...

  «license for this product has stopped working...»  ' Error: 150:30 ' Please help!

  Hello

  See help here https://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

  ^ Ani

• I have a subscription to creative cloud for 2 other colleagues and myself, but cannot add 2 other colleagues as users. How can I do this?

  I have a subscription to creative cloud for 2 other colleagues and myself, but cannot add 2 other colleagues as users. How can I do this?

  American salvation,

  I checked your account and found that you have just 1 place in your creative cloud account. You must add a license from the upper right corner on your team admin page.

  You can follow the article: CC help | Manage your creative cloud to the membership of the teams who will help you add a license in your team account.

  Let us know if you face any trouble while doing this.

  Thank you

  Yann Arora

• all creative suite applications install as trialversion have a subscription to creative cloud) and when the

  All programs of the suite creative settle as trialversion (I have a subscription to creative cloud) and the expiry of the trialperiod I am directed to buy a new version

  CS6 Cloud Creative applications unexpectedly back in trial mode

  Connect you or activation errors

  Mylenium

• I have a subscription to creative cloud and I have problems to install Pack of Preset Portochrome

  I have a subscription to creative cloud and I just bought a Pack of Preset Portochrome. I have problems to unzip the zxp. I saw on the Web page that CS6 users must use the CS6 extensions Manager to install add-ons and NOT the extensions Manager, but I can't find the CS6 Extension Manager to download. Could someone help me? I thank very you much in advance!

  @

  Hi Julio,.

  Please see the link below under the heading where to find instructions.

  https://creative.Adobe.com/addons/products/14411#.VssfP5N96gR

  You just install active sync & Creative Cloud Desktop installed.

  It will synchronize the file & instructions are as below:

  The pre-selection documents are in your downloads folder local on the C drive in ZIP file.

  1. unzip archive ZIP preset on your hard drive.

  2 copy the predefined folder (Portochrome) to your Lightroom "Develop Presets" folder:

  MAC OSX: \Library\Application Support\Adobe / Lightroom\Develop Presets

  WINDOWS XP: C:\Documents and Settings Application Data Adobe Lightroom\Develop Presets

  VISTA & WINDOWS 7-10: \AppData\Roaming\Adobe\Lightroom\Develop Presets

  3. restart Lightroom. You can find your presets on the presets in the mode Panel develop. You are ready to use!

  Thank you

  Florian

• Application manager does not connect...

  I can't update one of my programs in Creative Suite 5.5 Master Collection because the application manager will not connect. I tried to close the firewall and have not a clue about the internet settings may now be updated. I pretty much turned THE features of security to 'off' to try to make it work. I don't have this problem on my laptop. I am running Windows 7 64 bit. Any ideas?

  By doing so, they can help: -.

  1. Open network and sharing Center
  2. Click on change adapter settings
  3. Right-click the map in Microsoft Virtual WiFi Miniport, and then click on disable.

  For a quick reference:- http://helpx.adobe.com/creative-suite/kb/error-update-server-repsonding-cs4.html

• I have a subscription to creative cloud. Only can use trial versions. Can you help me please?

  I have a subscription to creative cloud. Only can use trial versions. Can you help me please?

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238

  Sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

• I have a subscription to Creative Cloud for Photoshop and Lightroom, I don't understand if the subscription is active.

  Hi, I have a subscription to Creative Cloud for Photoshop and Lightroom, and I paid through pay Pall. The payment went well. But when I opened creative Claud, I read that photoshop and lightromm will be a version of Prov. again for three weeks. My subscription is active, but applications are being tested.

  Who can help me?

  Thank you

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I have a subscription to creative cloud, but do not have access to acrobat reader dc

  I have a subscription to Creative cloud which says that I have access to the full version of Acrobat Reader DC. However, when I open Acrobat Reader DC and I connect with my creative cloud user account, I get only have access to the free version of Acrobat Reader DC, which excludes features such as PDF editing functions (delete page for example).

  Hi tweedie,

  Please download Acrobat DC of your application in creative cloud on your system.

  Then you can 'Edit PDF' under the Tools menu in Acrobat DC. Acrobat Help. Edit PDF files

  Let me know if you need additional assistance.

  Kind regards

  Meenakshi