Hi, I bought CS6.0 Design and Premium comes with my laptop. I have not yet installed the software and now I can't find my CD can I know how to get my copy replaced?
Hello
I bought a laptop in 2013 and it came bundled with a CS6.0 Design and Premium, I have not installed the CS6 on my laptop. Now when I tried to install it, I can't find the package.
May I know if there is a way I can get a replacement CD?
Hello
The installation files are available here: https://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Thank you
Bev
Tags: Adobe
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Hello
Restart your computer and then try to update, if you always the same error then follow the steps mentioned in the link mentioned below.
http://helpx.Adobe.com/creative-cloud/KB/troubleshoot-CC-installation-download.html
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Hope you can help. I bought 1 x Adobe Design Standard CS5.5 Mac download 24/07/2013. I recently bought a new computer and wanted to put a new CS download on this machine. Unfortunately it seems that the company that bought the software is now non-existent and the original download key is not valid. Can you tell me what I should do now?
Did you register your serial number with Adobe?
Lost information - response #1 in https://forums.adobe.com/thread/2008767 (for Mac or Windows programs)
If you have a serial number, download links using kglad in answer 1 # here https://forums.adobe.com/thread/2017859
DO BE AWARE that CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan
-which means you are trying to use CS6 and earlier at YOUR risk of having problems
Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)
-also a TEMPORARY security change https://forums.adobe.com/thread/2039319
-the guardian https://support.apple.com/en-au/HT202491
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What I can tell, the problem is simple... The solution cannot be more simple!
"Can I use it or get another copy."
After the expiry of 180 days would be illegal to continue using it without a valid license, even using worarounds or reinstalling the operating system.
The windows 2000 and Windows XP are different products, but the answer is the same, they are abandoned products would be very difficult to buy a license. You can search the remaining stocks, would be not easy but possible to buy it.
"best OS ever."
Tried the 7?
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Hi Matt,
I found this link corresponding to your query, please see if it helps: CS6 still not installed with creative cloud
Kind regards
Rahul -
Accidentally, I bought the Mac in December and contacted support which helped me to get the right version installed, but now the PC version is not in my account downloads and I need to add it to a new computer. I don't know how to get help with this. I don't remember how I got the PC version, I think I have access to my computer remotely and she sent, but I can't find any record of it.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html -
I can't find my serial number for Photoshop Elements version 8. It came with a HP computer I bought in 2010. I recently had to do a recovery, it has been uninstalled. I moved since then and don't know how to get the serial number.
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James, if it came with the machine and you are not registered, then you can't get it from the dealer where you purchased the machine. PSE 8 is now end of life and we have limited resources for the same thing, make sure you check the system requirements | Adobe Photoshop Elements if you try to install it on a new machine.
If you want to upgrade to the latest version, you can check: photo editor, change the images. Adobe Photoshop Elements 13
Atul_Saini
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