HI, I had a box just come on my laptop saying that my Rundll has stopped working. Is there something I can do to fix this?

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• Hi, I had problems with the addition of soundtrack to Adobe premiere elements 13. When I add it or drag it immediately comes crashing windows, where says "Adobe Premiere Elements has stopped working". I can add videos with no problems, but cannot add any

  Hi, I had problems with the addition of soundtrack to Adobe premiere elements 13. When I add or drag it happens immediately windows crash, where says "Adobe Premiere Elements has stopped working". I can add videos with no problems, but cannot add .mp3 files.

  I had Windows 8.1, 2.4 GHz, 6 GB of RAM. How to solve this problem?

  Fixed a problem when converting the mp3 file. WAV...

  some poor Adobe Premiere Elements if there is for example simple bug in the software.  Waste of money for this software.

• Help! My computer Dell laptop keeps telling me that Windows Explorer has stopped working. After that another pop up immediately comes up saying Microsoft restarts. Any ideas?

  Help! My computer Dell laptop keeps telling me that Windows Explorer has stopped working. After that another pop up immediately comes up saying Microsoft explore restarts. It does not give me enough time to get what in the start menu, I was able to start the virus scan twice but it does not end. When I run it in safe mode, it continues to be. Any ideas? I was able to access the control panel through the Task Manager, but it doesn't seem to be any abnormal process running.

  Hi Roar4life88

  
  1. for how long have you been faced with this problem?
  2. did you of recent changes on the computer?

  Method 1:

  You can perform a scan SFC and check. To Perform a Scan SFC -

  a. click Start, click programs, on Accessoriesprincipally made, right click guestand then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click Allow
  b. type the following command and press ENTER:
  sfc/scannow
  A message appears indicating that "the system scan will start. Be patient because the scan can take some time.
  c. If all files require a SFC replace will replace them. You may be asked to insert your Win7 DVD for this process to continue.
  d. If everything is correct you should, after the scan, see the following message "resource protection Windows not found any breach of integrity".
  e. once the scan is finished, close the command prompt window, restart the computer and check.

  Check the link below for further guidance on scan SFC - mentioned
  http://support.Microsoft.com/kb/929833

  Method 2:
  Also I suggest you to check if you are facing the same question in the user account new or different administrator account.  You can create a new user account on your computer, and then check.

  Create a new user account-
  http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

  If you are not faced with the same question in a new user account, you can view the link below and use the steps provided to fix a corrupted - user profile
  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

   

  I hope this helps.

• OfficeJet 6700: I've just updated my 6700 software and have lost the scan icon and the software - what I can do to fix this?

  I've just updated my software and have lost software and icon of scans!
  What to do to restore it?

  I use Windows 8.1 and trying to connect by wifi for the 6700. The scan icon reappeared today and scanning works now.
  This recovery seems to have fixed things.

• I just downloaded lightroom, but cannot open it because it says that it has stopped working

  I just downloaded Lightroom CC (2015) on my computer, it says it downloaded, but whenever I try to open it, it says: "Adobe Photoshop Lightroom has stopped working" he's trying to fix it, but it never works, so he said: 'a problem caused blocking the program works correctly. Windows will close the program and notify you if a solution is available. "Then I have to close the program.

  What version of OS are you using?

  Please try to update the driver of Gpu and answer if it works. Waiting for your response.

  Atul_Saini

• Can't print Photosmart C5280. Error "object GPCore COM has stopped working and was closed".

  I have problems printing my Photosmart C5280 All-in-one on my desktop of Windows Vista 32-bit. I felt for a few years and have only recently met this issue. A few months ago, I set up a home network so I could print from my Toshiba laptop. The printer is connected to the computer via a USB cable and the laptop is connected via a Bigpond Modem/Router which is connected to the desktop via an ethernet cable. More recently, I have also configured for my son to be able to print from his HP laptop. Initially, we were able to print from any computer. The two paltops are running Windows 7 64 bit. However, in recent weeks, we noticed that we were no longer able to print from a laptop, and a few days ago, I was unable to print from the office. When I try to print from the office, the print job seems to go to the print queue, but is then removed from the queue. I then get an error message

  "GPCore COM object has stopped working and was closed".

  
  

  This applies to all applications even the test print. I just went through the steps on the HP site, including downloading and execution of printing HP troubleshooting and doctor Scan and uninstall then reinstall the printer. I'm a bit of a novice at the side Computer Hardware and wonder if there is anyone out there who has had a similar problem and found a solution. Any thoughts would be appreciated.

  Hello MikeF48,

  Sometimes to do a simple uninstallation / reinstallation is not do the trick, and we try to remove all the software from the computer completely. Most of the drivers available at HP have a scrubber utility that removes all traces of the software on the computer and allows you to reinstall the software fresh. We should start there and see if that gets us running.

  I recommend you to do all this on the Vista machine. Once we have a working computer we can then pass from there to other laptops.

  Here are the instructions to use the tool of the scrubber. There are two sets of instructions, one for if you have installed the drivers from the HP website or if you have installed the drivers from the CD that came with your printer. Follow the instructions for your installation accordingly.

  Of the Original installation CD:
  1. Insert the CD in the drive and then cancel Setup
  2. open my computer and click right then on the CD from the drive and select open
  3 open the Util folder
  4 open the CCC folder
  5. If you have an HP computer, run the L3uninstall.bat. If you have a computer not HP, run the L4uninstall.bat
  6. once the uninstall is complete, restart the computer
  7 run the Accessories\ System Tools Disk Cleanup
  8. download and install the latest version of Adobe flash player
  http://get.Adobe.com/flashplayer/
  9 download drivers and full software features
  Software & Driver Downloads - HP Photosmart C5280 All-in-One Printer - Vista
  10. run the download to reinstall the printer
  
  If the software has been downloaded and extracted to your system:
  1. type % temp % in the field of race
  2. Locate and open the folder starting with 7z (example: 7zS2356)
  3 open the Util folder
  4 open the CCC folder
  5. If you have an HP computer, run the L3uninstall.bat. If you have a computer not HP, run the L4uninstall.bat
  6. once the uninstall is complete, restart the computer
  7 run the Accessories\ System Tools Disk Cleanup
  8. download and install the latest version of Adobe flash player
  http://get.Adobe.com/flashplayer/
  9 download drivers and full software features
  Software & Driver Downloads - HP Photosmart C5280 All-in-One Printer - Vista
  10. run the download to reinstall the printer

  After having uninstalled the software and did a reinstall of fees. Let me know if the problem is still the Outlander.

• message, macromedia projector has stopped working on vista ultimate, never had a problem in the past. I tried tons of solutions that nothing works.

  Macromedia projector has stopped working, get this message when I try to play or install bigfish games. never had a problem, the recent past is only.
  my pc is vista ultimate
  tried several solutions, none works, very upset and frustrated

  Hi scooby65,

  Thank you for using the Microsoft Answers forums.
  a. do you receive any error messages?
  b. did you change to your computer recently?
   
  Try to temporarily disable all security software and check if it helps.

  For more information, visit the links below:
  http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Firewall-on-or-off
  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
   
  Also perform the following steps.
   
  Try these steps and check if this helped:
   
  1 left-click on start
  2 - right click on computer
  3. left-click on properties
  4 - left click on advanced system settings
  5 - running, click settings
  6. left click on the parameters of Performance data
  7 - click TURN DEP FOR ESSENTIAL WINDOWS PROGRAMS AND SETTINGS ONLY.
  8. click on apply and then OK.
   
  Alternatively, you can try to install in clean boot mode and check if that helps.
   
  Steps to start in clean boot mode:

  1. click on start, type msconfig in the search box and press ENTER.

  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

  2. in the general tab, click Selective startup.
  3. under Selective startup, clear the check box load startup items.
  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
  5. click on OK.
  6. When you are prompted, click on restart.

  http://support.microsoft.com/kb/331796 . In addition, see the section on how to restore your computer to a Normal startup mode.

  Alternatively, you can try to uninstall and reinstall adobe flash player and check.

  For more information, visit the links below:
  http://kb2.Adobe.com/CPS/141/tn_14157.html
  http://kb2.Adobe.com/CPS/191/tn_19166.html  
   
  Hope this information is useful.
  Let me know if it worked.
   
  Thank you, and in what concerns:
  Umesh P - Microsoft Support

• I was doing a pop-up error box that says: Winrscmde has stopped working and was closed.

  Original title: Winrscmde error message

  I was doing a pop-up error box that says: Winrscmde has stopped working and was closed.  A problem caused the application to stop working correctly windows will notify you if a solution is available.  How can I stop this, I don't know what is Winrscmde or what it does?

  Hello
   
  1. do you have this pop-up at starup?
  2 have you made any changes to the computer before the show?
  Winrscmde errors are usually due to the corruption of registry files.
  Method 1:
  
  Put the computer in a clean boot state, see if that helps.
  How to solve the problem by running the clean boot in Windows Vista:
  http://support.Microsoft.com/kb/929135
  Note: Once you have completed troubleshooting, perform the steps in the step 7: to reset the computer as usual.
  Method 2: Run the checker system (SFC) scan files and check if it helps.
  How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista: http://support.microsoft.com/kb/929833
  Method 3:
  
  I suggest you make a system full scan just to be sure.
  Here is a link that will give you information on how to perform a full scan of the system:
  http://www.Microsoft.com/security/scanner/en-us/default.aspx
  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest anti-malware
  definitions, download and run the Microsoft Safety Scanner again.
   
   
  , Note 1: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

• My lightroom says that my trial has expired, but I have never had a trial. I bought Lightroom 6 (CD version only, office) and installed on my computer. Now I can't import pictures and it'e telling me my trial happened to expire. Help, please.

  My lightroom says that my trial has expired, but I have never had a trial. I bought Lightroom 6 (CD version only, office) and installed on my computer. Now I can't import pictures and it'e telling me my trial happened to expire. Help, please.

  License with the serial number of the disk, which is usually inside the box.

  https://helpx.Adobe.com/Lightroom/KB/serialize-Lightroom-CC-trial-to-activate-as-Lightroom - 6.html

• Whenever I try to update, I get the message "windows Explorer has stopped working". It then seeks a solution, restarts, and immediately stops again. No error code just a constant circle. This has happened for days. I am running windows 7.

  Whenever I try to update, I get the message "windows Explorer has stopped working".  It then seeks a solution, restarts, and immediately stops again. No error, just a constant circle of shutdown and startup code.  This has happened for days.  I am running windows 7.

  I think that norton or mcafee may have been preinstalled as trial versions, but I've never actually used them. Unfortunately I can't use the windows Explorer, so I can't check if they are still there.

  We will cover all the possibilities.

  1. download each of the tools for deletion below, save it to your desktop:

  Norton Removal Tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee removal tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

  2. close all open applications (that is, anything with an icon on the taskbar).

  3. After completing some you have a copy of your handy product key, uninstall all software (including LiveUpdate and Add-ons of Norton) Norton through Control Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view)

  IMPORTANT! => Activate the Windows Firewall immediately after the restart.

  IMPORTANT! => Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed the steps #4, #5 and #6 below!

  4. right click on one of the files that you saved in #1 above and select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart.

  5. Repeat step #4 for another removal tool.

  Tips:

  -Online use another computer to download the removal tool, if necessary, then transfer it to the computer via CD, DVD, or a USB brand new, never been used (flash drive), or a summer freshly updated in shape.

  -Online start the problem in Mode safe computer, if necessary, proceed as above.

  -Online after completing all of the above, uninstall AVG Free & reboot. Now do a new installation of AVG Free 9.0, this time select the CUSTOM installation option and do NOT install (uncheck) Linkscanner Search-Shield, Active Surf-Shield, security or the email of crawl components toolbar.

  Why you don't need your anti-virus to scan your email
       http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

  -Online download/run system update before running Windows Update again: http://support.microsoft.com/kb/947821

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Com Surrogate "has stopped working" what installation police FTT on C drive under Vista 32 bit?

  Last night, I acquired and scanned [for security issues] 3 font TTF files to install in the C:\Windows\Fonts folder as usual.

  The first two fonts went fine, BUT the third "Berlin Email schéma" police threw up an error Com Surrogate "has stopped working".

  As I said, I scanned the font files before any attempt to copy/install the...

  I also ran a complete check & repair on drive C, last night, with no reported errors / bad sectors.

  Now, I am running a full analysis of McAfee on my computer - which I doubt will lift up to the top of questions, but I try to be thorough.

  Despite Com Surrogate, I have no problem display of media files, or opening files / media such as MP3s and JPEG playback.

  Any suggestions? I don't want to run with a fixable problem unless I have to... and I would rather have back the possibility to install fonts for my graphics work [I have about 10 fonts plus the basic package provided by Microsoft, so far, so I'm not clog the system!]

  Thanks in advance for any help.

  Thanks for the response - in fact, I had tried the 2nd suggestion, after reading the other sons of COM Surrogate. It did not work.

  However, in the pack of fonts that I downloaded, I noticed that it contained files of the Foundation as well as TTF versions... Curiosity got to me and police OTF files installed correctly [and work properly in Word and Photoshop] without these errors.

  I can only imagine files TTF for 'Berlin Email' to Peter Wiegel variations of police [medium, outline etc.] that are widely available on the net must be correctly written. Although his records from OTF to the same fonts are very good [that are police records I have of other 3rd-party designer-programmers, installed on the same day].

  As each disk check, the repair process, scanning and virus check is 100% clean, and all media connectedness files I use work perfectly, I'm 99.9% sure that it was a font error codes file and not any form of operating system error.

  So my DEP settings are left on during all programs without exception, and I don't see any more errors.

• Weird black/window box after commissioning; "Explorer has stopped working". Error messages; Do not click on some things in the start menu; several McAfee icons in the lower sidebar...

  Where oh where can I start?  When I start the computer, my office is always in the background, but there is a pop up looking for black box thing.  There are no long enough for me to read what it says.  Something about system/Windows32 (not full title), then past to something else, even once too fast to read, disappears.  Then a window that says;

  • Online: 223
  • Char: 2
  • Error: 1% is not not valid Win32 SENSITIVITY
  • Code: 0
  • URL: file:///C:/Program%20files/PeoplePC/ISP3700/HTA/station.brt

  There is an option to run a 'this page with a script' or something to that effect.  If I choose Yes or no is not serious.

  Under this window is another

  "Runtime error!"

  Program:C:\ProgramFilesCyberLink\PowerDVDDXL\PDVPDXSrv.exe

  Application has requested the execution in an unusual way.

  On my sidebar on the right low in McAfee Ms red with white background icons, many of them until I sweep (no click) with the cursor.  They will disappear after the scanning, but then return.

  When I click on Explorer or the window will Flash quickly on and outside, or should I get the message "Windows Explorer has stopped working".

  I can get on explore if I disable all add-ons.  But it won't let me check yahoo IND. e-mail messages.

  When I try to go to things in the start menu that look like we can help him, I'll either get the error messages or off quick flashes of a window.  When I went into Control Panel, nothing happens when I click on the icons.

  When I went into the System Configuration. then click on services there are things that say that they are arrested.

  In its responses, please explain things as you explain to a 60 year old grandmother.

  Hello Halima S,.

  Thank you for your response.  I was checking things until I found your answer.  Do not be alerted via hotmail.  Somewhere in my files McAfee "View Log" I found that I was 'ping '.  What is crazy?  In the files for seven times in a row from 09:30-09:34 "SystemGuards have allowed a moment change on your computer."  Should I try to mess with this before that I have use the above tips or try your advice first?

  Ping, means that your mcafee dat files are up-to-date and also it cannot be updated no more. so try to update your antivrius manually by downlading latest mcafee dat files and also try runing mcafee!

  Take a look at this:

  http://community.McAfee.com/message/91863

• I get a Microsoft Search Protocol Host has stopped working the alert box. How to solve this?

  I get a Microsoft Search Protocol Host has stopped working the alert box. How to solve this? It gives me the option to 'Search online (recommended)', but when I click on it nothing happens. Tried to restart and used Malware Bytes and my security suite Norton to seek something malicious, without success. Any suggestions?

  Hello

  1. have you made changes on the computer before this problem?

  2. when exactly you get this error?

  I suggest you try to reset to a new start Indexing Options by removing and then rebuild the index and check if it helps.
  Your search index requires virtually no maintenance. However, if the index looking for files that you know problems must be in a location indexed; You may have to re-create the index.

  To rebuild the index:

  a. open indexing and Search Options by clicking the Start button, click on the Control Panel, clicking system and Maintenance, and then clicking Indexing Options.

  b. click Advanced Options, click the index settings tab and then click on rebuild. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  See the link below for more details:

  Improve Windows searches using the index: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows-Vista/improve-Windows-searches-using-the-index-frequently-asked-questions

  For more information, see the following Microsoft articles:

  The problems with the search
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-searching

  You can also check out the msdn below link for a similar problem and see if that solves the problem:

  http://social.msdn.Microsoft.com/forums/en/windowsdesktopsearchhelp/thread/53f6e6e0-89F0-47D8-A812-3a7d7c7e4c63

  Hope the information is useful.

• I had a hard drive crash and had to move all the data again. Now, I get an error saying that my Visa is not an authorized version. How can I find the product key to reactivate?

  Vista Product Code question

  I had a hard drive crash and had to move all the data again.  Now, I get an error saying that my Visa is not an authorized version.  How can I find the product key to reactivate?  I don't have the sticker on the back and the software I have does not have the code?  I bought this laptop DELL at Best Buy a little more than a year.

  Thank you.

  Hello

  This problem may occur if you make a significant hardware change. See the link provided below.

  Error message when you start Windows Vista: "your activation period has expired".

  http://support.Microsoft.com/kb/925616

  If the OS came preinstalled Dell you may need to contact Dell technical support for assistance.
  http://support.Dell.com/support/topics/global.aspx/support/win7_support/win7_portal?c=us&CS=04&l=en&s=BSD

• I just download aa3 game without problem, uninitialized probs, but as soon as I start the game a window appears saying "error, windows has stopped working", what is wrong?

  I just download aa3 game without problem, uninitialized probs, but as soon as I start the game a window appears saying "error, windows has stopped working", what is happening, please help.

  Hello
   
  Follow the suggestions and see if it helps.
  Method 1
  You can check if the problem exists in a clean boot state.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: After a troubleshooting follow step 7: reset the computer to start as usual

  Method 2
  If the problem persists, you can uninstall and reinstall the game.
  Uninstall or change a program
  http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-program

  You can provide the event logs in Event Viewer.

  You can provide the exact error in the Event Viewer logs to find out what caused the problem.

  Open event viewer

  http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer

  You can also see the article for more information.
  The problems of the game performance
  http://Windows.Microsoft.com/en-us/Windows-Vista/fixing-game-performance-problems