Hi - I ordered a paid Photoshop Elements and first elements 14 yesterday (Switzerland - Swiss German). Order No. is Bestellnummer AD006601566CH. I got a download version which is designed only for Windows - but I need a version f

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  Product change or the language platform

  You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

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  After the weekend... To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Get help from cat with orders, refunds and exchanges (non - CC)

  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

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  I bought Photoshop elements 14 yesterday and I am trying to download on my iMac. However, I get the message that my serial number is not valid when I entered to activate the download.

  Please visit: https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  I hope this helps.

  Concerning

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